Europass

Curriculum Vitae

Personal information

First name(s) / Surname(s)

Mumbela Adriano Lubinda

Address(es)

Nova Vida Urbanizaçao, Luanda - Angola

Telephone(s)

+244-********* / 948614913

Mobile:

+244-***-***-***

Fax(es)

E-mail

adhcjc@r.postjobfree.com

WhatsApp

948614913

Nationality

Angolan

Date of birth

25th April, 1979

Gender

Male.

Desired employment / Occupational field

Information Communication & Technology:

Telecommunications/Tv Service Providers

Work experience

Dates

Occupation or position held

Name and address of employer

Type of business or sector

MAJOR RESPONSIBILITIES

2015 - 2020 : Idicass & Sons (Zap Agents: Tv Service Providers)

Technical Customer Care

Idicass & Sons: Agents for Zap Tv Service Providers-Angola

IT & Telecommunications Service Provider

MAJOR RESPONSIBILITIES

Meeting customers request and goals

Processing Pro-forma invoices/Invoices to customers

Keeping customer records for future reference

Assessing problems and repairing of all returned products

Resolving all escalating problems to clients/customers

Hardware/software installation to improve product performance

Install Maintain and Support new applications

Establishing good working relationship with business and customers

Perform any other reasonable duties consistent with the role as required

Name and address of employer

Type of business or sector

MAJOR RESPONSIBILITIES:

Name and address of employer:

Type of business or sector:

MAJOR RESPONSIBILITIES:

2010-2012: SECRETARY TO THE HEAD 0F CHANCERY,

EMBASSY OF NIGERIA-ANGOLA.

DIPLOMATIC SERVICES

Receiving of all incoming mails, phone calls

Attending to all queries from the visitors/customers via network

Assisting all first time visa applicants

Resolving all escalating administration issues such as document work load

Assists users in making more effective use of desk-top systems, products and services, investigating complex problem situations to diagnose underlying causes and helping users to recover or continue operation.

Overseeing the smooth running of the organization

Knowledge of and the ability to effectively interact within and across Divisions, Departments/Country Offices in a constructive and collaborative manner.

2002-2005: COMPUTER TECHNICIAN: Abacuss Business Consultants.

CONSULTANTS AND SUPPLIERS OF COMPUTERS / ACCESSORIES:

Supervise and resolve all hardware and software issues and assist to configure all new systems and perform tests on all deployment projects.

Ensure compliance to all IT support operating procedures and ensure accuracy in all logs and manage all technical and business resources and maintain knowledge on all technical changes and provide training to all new employees.

Provides detailed personal advice and guidance to all users in the effective use of systems, products and services available to them; demonstrates ingenuity in applying knowledge to non-standard situations.

In consultation with users/customers, demonstrates all features, plans requirements, installs (including field modification) and commissions desk-top systems, products and services and their upgrades.

Proposes, discusses and evaluates potential solutions with service providers and implements agreed field modifications or workarounds as directed.

Perform troubleshoot on all operating systems with help of all MS resources and maintain all domain accounts and develop various tests for production systems.

Prepare an effective and comprehensive training plan for all IT procedures and provide required backup coverage and assist all infrastructure personnel to provide all preventative solutions and recommend improvements to all performances of IT components.

Assessing all problems on returned products/equipment for effective maintenance

2006-2010: LOGISTICS CORDINATOR: in the same company. Duties include:

Controlling stock levels

Updating all system information processes

Monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

Assist clients with product selection and pricing to improve transportation routes.

Ensuring that quality assurance checks are completed and maintained.

Managing all internal and external complaints

Name and address of employer

Type of business or sector

Dates

PROFESSIONAL QUALIFICATION:

GABINETE RECONSTRUÇAO NACIONAL (CHINA INTERNATIONAL FUND.)

CIVIL ENGINEERING & CONSTRUCTION.

2013 – 2015: MATERIAL CORDINATOR

Requisitions material and establishes sequential delivery dates to departments, according to job order priorities and material availability.

Examines material delivered to production departments to verify conformance to specifications.

Arranges in-plant transfer of materials to meet production schedules.

Computes amount of material required to complete job orders, applying knowledge of product and manufacturing processes.

Compiles and maintains manual or computerized records, such as material inventory, in-process production reports, and status and location of materials.

May move or transport materials from one department to another, manually or using material handling equipment.

May arrange for repair and assembly of material or part.

May monitor and control movement of material and parts on automated conveyor system.

1996-1997: CERTIFICATE IN COMPUTER PROGRAMMING: (Software and Hardware Installation); From the Association of Computer Professionals, Ashtead, Surrey, England.

1997-1998: DIPLOMA IN COMPUTER SYSTEM DESIGN: from the Association of Computer Professionals, England at Computer Training Center, Nairobi, Republic of Kenya.

1998-2000: Awarded a Certificate with the classification of Merit in Social Sciences, from Allumini Academy, Nairobi, Kenya.

1998-2000: CAMBRIDGE ADVANCED INTERNATIONAL CERTIFICATE OF EDUCATION: At Allumini Academy, Nairobi, Kenya.

ACADEMIC QUALIFICATION:

Title of qualification awarded

Name and type of organisation providing education and training

DIPLOMA IN COMPUTER SCIENCE – SYSTEM DESIGN/PROGRAMMING:

Computer Training Centre, Nairobi, Kenya.

Saint Austins Academy, Nairobi, Kenya -INTERNATIONAL GENERAL CERTIFICATE OF SECONDARY EDUCATION.

Allumini Academy, Nairobi, Kenya - Cambridge Advanced International Certificate of Education (Pre-University).

Level in national or international classification

DIPLOMA IN COMPUTER SCIENCE – SYSTEM DESIGN

Personal skills and competences

Good communication skills.

Ability to work even under pressure.

Ability to work with minimum supervision.

Good organising and management skills.

Other language(s)

Sotho/Swahili/Bemba

English and Portuguese

Self-assessment

Understanding

Speaking

Writing

European level Listening

Reading

Spoken interaction

Spoken production

Language

English

Excellent

Excellent

Excellent

Excellent

Language

Portuguese

Excellent

Excellent

Excellent

Excellent Common European Framework of Reference for Languages

Social skills and competences

Good Team work skills.

Excellent interpersonal relationship.

Easy to adapt in any given environment.

Excellent communication skills with customers and core workers.

A good listener and respect other people‘s opinion

Organisational skills and competences

Excellent Planning & Organizing Skills.

Excellent at meeting tight Dead Lines.

Good Management Skills.

Good Leadership skills

Technical skills and competences

Excellent understanding of IT and Computer Accessories, Materials & Logistics backed by 8 years work experience.

I have experiences which helps me to improve and achieve company goals.

Computer skills and competences

Excellent SAP Skills

Excellent Skills in Excel, Word, Power Point and many other Microsoft Programs.

Other skills and competences

Good business acumen

Excellent Problem solving skills

Ability to work under pressure and meet tight deadlines.

I have an experience which helps me to improve and achieve company goals.

Driving licence

LD 583413

Additional information

References –

Kennedy Kayombo-Stock Manager,

Halliburton Energy Services Angola,

E-Mail: adhcjc@r.postjobfree.com

Francis Nyaga – Computer Training Centre,

Nairobi, Kenya,7th Floor, Kimathi House

Tel : Tel: +254-228869/224442

E-Mail: adhcjc@r.postjobfree.com

Mr. Limweta Sitwala,

Tel: +244-*********,

MultFix Technology,

Talatona, Luanda,

Email: adhcjc@r.postjobfree.com

Contact this candidate