Juliano Duff

Hazel Park, MI

Contact Information

adhcit@r.postjobfree.com

313-***-****

Authorized to work in the US for any employer

Work Experience

Leasing Agent

Princeton Management - Detroit, MI

March 2020 to Present

Job Duties and Responsibilities:

1.Corelogic Rental Property Solutions Software

2.Provide residents with exceptional customer service and foster good resident relations.

3.Billing/Coding, Setting vendor appointments for residents.

4.Be a valuable part of an effective on-site team.

5.Meet and greet customers in person and on the telephone.

6.Show and lease apartments and follow up with prospects.

7.Process applications and other necessary paperwork to lease or renew resident leases.

8.Process paperwork required to determine household eligibility for affordable housing programs.

9.Assist residents with questions and record service requests.

10.Receive and input rents and all other fees from prospects and residents.

11.Perform community inspections.

12.Affordable housing vouchers/ Section 8 housing/ Fair housing compliant

13.Assist with marketing outreach programs.

Front Desk Agent

Somerset Inn - Troy, MI

November 2018 to March 2020

Responsibilities

Answering phones, Customer service, checking in and checking out guests, making wake up calls/ special requests, Making/Changing/Canceling reservations, handling reservations from 3rd party merchants. Cash handling skills via the Hotel Gift Shop. Stocking, counting, and ordering merchandise for Hotel Gift Shop. Up selling and suggestive selling for items in the Gift Shop.

Junior Sales Representative

Duff's Doorstopper LLC - Apple Valley, MN

January 2008 to Present

Responsibilities

Selling a modernized door stopper and other handy accessories. Customer service, sales and marketing, up-selling, suggestive selling, product commercial acting, trade shows product presenter, stocking product, reviewing inventory.

Skills Used

Customer service, communication skills, up selling, suggestive selling, online sales

Housekeeper, Laundry Attendant, Houseman, Inspector

Amerilodge Group - Troy, MI

March 2018 to August 2018

Responsibilities

Detail oriented cleaning rooms, trashing, vacuuming, dusting, changing linens, replenishing the toiletries, and customer service, laundry washing/drying/folding, checking rooms for cleanliness, cleaning public areas, and cleaning grounds around the hotel

Accomplishments

Passing QA Inspection. Making the workplace efficient. Training other employees. Learning new cleaning concepts

Skills Used

Good communication, quick learner, follows rules and guidelines, efficient pace on job duties, and good leadership. Customer service and cleanliness

Housekeeper

Island Hospitality - Madison Heights, MI

October 2017 to April 2018

Responsibilities

Detail oriented cleaning rooms, trashing, vacuuming, dusting, changing linens, replenishing the toiletries, and customer service

Housekeeping, Houseman, Housekeeping Inspector

Holiday Inn - Farmington Hills, MI

March 2016 to September 2017

Responsibilities

Detail oriented cleaning rooms, trashing, vacuuming, dusting, changing linens, replenishing the toiletries, and customer service. Checking the cleanliness of the rooms after they are cleaned by housekeeper.

Housekeeper

TownsPlace Suites - Novi, MI

November 2015 to February 2016

Responsibilities

Detail oriented cleaning rooms, trashing, vacuuming, dusting, changing linens, replenishing the toiletries, and customer service.

Seasonal Associate

Lucky Brand Jeans - Novi, MI

October 2015 to January 2016

Responsibilities

Up selling, suggestive selling, customer services, cash handling, supervision of dressing rooms.

Sales Associate

Holiday Gas Station - Minneapolis, MN

April 2015 to October 2015

Responsibilities

Sales, cash handling, cleaning, paper work, up-selling, customer service, team work

Accomplishments

Great customer service and great team player. Also PASSED the State Tobacco Sting.

Skills Used

Customer service

Environmental Services

Hennepin County Medical Center - Minneapolis, MN

January 2015 to April 2015

Responsibilities

Detail Cleaning, cleaning hospitals rooms, changing hospital beds, mopping, disinfectant

Skills Used

Customer service and cleanliness

Housekeeping Aide

Jumar Enterprise - Apple Valley, MN

January 2008 to March 2015

Responsibilities

Cleaning community laundry facilities, vacuuming main hallways, cleaning guestrooms, and cleaning bathrooms, and maintaining janitorial closet. detail oriented cleaning, leading the rest of cleaning crew, room inspector, property security, customer service, sales of janitorial services

Accomplishments

Making the workplace efficient. Training other employees. I learning new cleaning concepts.

Skills Used

Good communication, quick learner, follows rules and guidelines, efficient pace on job duties, and good leadership.

Property Manager & Leasing Agent, Groundskeeper

Private Owner - Minneapolis, MN

July 2014 to December 2014

Responsibilities

Complete the Apartment Turnovers Process, Apartment Leasing, Answering inquiries, Completing special projects, entering in a maintenance requests, resident management, listening and helping my residents request, lawn care, snow removal, keeping property clean

Seasonal Sales Associate

Best Buy - Richfield, MN

October 2012 to January 2013

Responsibilities

Computer sales, video game sales, customer service, greeter, and cash handling. Up selling and suggestive selling.

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