Anjola Taiwo

Address MKO abiola way behinde Aladesanmi

road Abeokuta Ogun State

Phone: 090********

E-mail adhced@r.postjobfree.com

customer service representative with over a year and half experience in telephone and face-to- face customer service. Experience with sales, troubleshooting,tech support, and customer care. Knowledgeable with major customer service Sofware, handling customers complaints, and maintaining positive and friendly disposition .Hoping to use my wealth of experience to attain employment in a customer service role.

SKILLS

Active listening

Customer/client relations

memorization and recall

Identifying problems

clear communication skills

effective time management

Attentiveness

Documentation and Reporting

Advising

Outstanding social skills

system analysis

proficient in the use of Microsoft office suites

WORK HISTORY

2019-03/2019-09 Customer Care Representative at MK kimoni farms mr ufuoma moses Agondogbo Oyo

Assisting customers with questions, inquires, complains and special request.

Promoting farm produce offered by the farms.

Signing customers to loyalty and reward programs when requested.

Handling returns and exchange, taken into the account policies and regulations for the different payment method.

2018-04 /2019-03 Biology Teacher (NYSC)

Abeokuta grammar school, Abeokuta, Ogun

Established positive and encouraging relationship with the student and helped to faster appreciation for biology and science

Leveraged diverse learning strategies to prepare students for a higher-level education requirement

kept the classroom environment consistent and focused on learning by establishing and enforcing clear objectives

2016-06/2016-12 Farm Supervisor Sun fun farms

mr sunday oyebamiji farm ibadan oyo

planned production and finances to maintain the farms budget

checked farmland for issues in need of attention such as fences to mend and broken pipes to fix

purchased supplies such as seeds, pesticide, and fertilizer 2015-07/2016-01 customer care representative finrel hotel mr John kolawole ibadan,oyo

Answer questions regarding information about the hotel

Booking reservations for customers

EDUCATION

2013-09/2017-07 B.sc Biochemistry

Class second class honor (lower division)

CGPA 3.43/5.00

CERTIFICATE March 2019 National Service Corps Discharge Certificate LANGUAGE Yoruba, English