Linda D. Martin, PMP, CSM

Lawrenceville, NJ ***** adhcc0@r.postjobfree.com 609-***-****

SENIOR IT PROJECT MANAGER

Twelve years of experiencing managing and delivering complex projects on time and within budget. Passionate about working with diverse groups of people, building relationships, and supporting teams to succeed in an ever-changing environment.

Core Competencies

Leadership Communication Negotiation

Scheduling Budgeting Forecasting

Cost Control Risk Management Organization

Meeting Facilitation Cross-Functional Mgt Stakeholder Mgt

Performance Highlights

Delivered complex $10M regulatory project avoiding substantial fines for non-compliance.

Implemented Relocation project which simplified and stream-lined the relocation experience for all employees.

Managed and effectively delivered enterprise wide program made up of 26 strategic initiatives on time and within budget.

Professional Experience

Senior IT Project Manager (Contract) Nov 2017 - Nov 2019

TD Bank

•Key Achievements: The driving force behind key projects, including MRA 600 Notifications Project and 1.1. Personalization Project:

•MRA 600 Notifications Project:

oDesigned and created a process worth $10M, through which all US retail customers could receive notifications upon the opening of a new account and/or address changes.

oManaged the monthly forecasts and actuals of over 100 employees.

oDerived solution involving 13 applications across the bank covering US Retail Products.

•1:1 Personalization Project:

oRevamped the targeting strategy to drive 1:1 Personalized Offers at the customer level.

oConstructed solution involving the use of 2 API's used for real-time and batch offers.

•Core Responsibilities

•Developed a positive work relationship with higher-ups.

•Performed weekly dashboards and updates to Sr. Management.

•Ensured compliance with bank procedures and regulations.

•Identified risks and escalations to be performed on an ongoing basis.

•Used appropriate verification techniques to manage changes in project scope, schedule and costs.

•Created and maintained comprehensive project documentation.

Senior IT Project Manager (Contract) 2015 – 2016

Bristol-Myers Squibb

•Key Achievements:

•Delivered HR Relocation Services Implementation Project to a pre-determined budget, maintaining time parameters and quality standards.

•Implemented necessary changes that completely aligned with security assessments.

•Led the IT implementation of Domestic and International relocation technology.

•Core Responsibilities

•Exercised significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives.

•Created effective action plans and timelines including contingency planning while establishing goals, roles, and responsibilities.

•Communicated and established trustworthy relationships with all stakeholders.

Senior Business Project Manager (Contract) 2015

TD Bank

•Key Achievement

•Led the large cross-border compensation incentive plan implementation involving several lines of business and technology.

•Championed Human Resources Executive Offer Process project designed to create a new process for hiring Executive level employees in both US and Canada

•Managed the Human Resources Leave of Absence project

•Core Responsibilities

•Directed the planning, budgeting, and direction of all projects.

•Performed monthly financial updates, identified resource constraints, prepared weekly dashboards

Program Consultant (Contract) 2014 - 2015

Covance

•Key Achievement

•Oversaw and coordinated multiple projects for the Employee Data Management Program; managed all the day to day operational aspects.

•Maintained communication and upheld positive relationships with all associates; mediated any conflicts within IT and between business partners and IT project management.

•Developed and maintained a high-level project dashboard for all IT projects.

•Core Responsibilities

•Analyzed financial and other data, including revenue, expenditure, and employment reports.

•Managed budgets by creating monthly forecast and providing variance explanations and identified resource issues for the program.

Project Management Officer 2013 - 2014

McGraw-Hill Federal Credit Union

•Key Achievement

•Piloted 26 strategic projects for C-Level Executives, ensuring efficiency in all areas.

•Provided guidance to senior leadership regarding project creation, schedule, and cost.

•Built and maintained strong relationships with managers and executives in Business and Technology groups.

•Implemented effective team processes, ensuring good workflow within the team.

•Ensured key milestones were met at every phase through proactive management of business goals, deadlines, schedules,

budgets, needed resources, and team member coordination.

•Core Responsibilities

•Held bi-weekly meetings with senior leadership to review progress of strategic projects, and identified projects which had resource or schedule concerns

•Prepared Strategic Project Dashboard for monthly board meetings

•Developed a consistent framework for project reporting and provided the various levels of management with status reports on a regular basis

•Provided end-to-end project management duties throughout the lifecycle of the project by directing the efforts of the project team(s) to deliver an online account opening application

Additional Experience:

Project Manager Project Manager

MetLife Investments (Data Management) MetLife Investments (Derivatives)

2010 – 2013 2008 - 2010

Education and Certifications

Bachelor of Science – Business Administration Masters in Management

Rider University – 1993 University of Phoenix – 2006

PMP Certification Certified Scrum Master Certification - 2019

PMI Organization – 2008

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