CURRICULUM - VITAE

Imran-u-zzaman

Correspondence Address:

House No -7 A-Dariya Chak (Rasoolpur)

Near –Three Floor Masjid (Fatma Manzil)

Post-Gorakhnath – Gorakhpur-U. P.

India - Pin Code-273015

Mobile: +91-738*******

Email: adhc7j@r.postjobfree.com

VISION & OBJECTIVE:

Looking for a challenging career where there is scope for learning, always on a look out for a positive & bigger outlook. Set levels & standards that exceeds expectations.

PROFESSIONAL PROFILE

Senior Executive offering over 15 years of strong, decisive executive leadership in well known Hotels. An accomplished professional experienced in managing Housekeeping Operations with focus on cleanliness and maintenance of the property. Played a key role in Upgrading the product standard as per the SOP and brand requirement, upgrading quality and achieving for the management a set of work norms, Excellent communication and cordination with other departments for smooth operations.

AREAS OF EXPERTISE

Strategy Planning for departmet

Operation Management

New Initiatives

Executive Leadership

Training and Development

JOB PROFILE:

Working as a Head of the House Keeping Department.

STANDARD OPERATING PROCEDURES of Housekeeping Department put into the practice.

Lead the staff and motivate them to achieve high standards of quality and guest satisfaction.

Making cleaning schedules, requisitions, duty roaster, compiling the inventories and planning.

To keep up to date with the latest technological development and select the latest equipment which best meets the needs of the organization.

Daily costing format introduce into the department to check the misuse of amenity.

Checking Guest rooms to maintain the brand standard on daily basis.

To establish good working relationships to ensure proper coordination with other department.

Taking feedback from guests and full fill their requirements on daily basis.

To maintain proper inventories and records of equipment, arts and artifacts, linen and uniform.To ensure that guest and cleaning supplies stores are maintained according to laid down specifications.

To ensure the upkeep of all guest rooms and public areas and to follow up on daily maintenance orders given to the Engineering Department.

To ensure adequate maintenance of the VIP rooms and suites.

Conducting daily briefing with staff and supervisor to share the information and guest complaints if any, on daily basis.

To advise on the interior design, redecoration, refurbishing or any project work being undertaken in the hotel.

To ensure a record of lost and found property is maintained and the disbursement / disposal of the articles after the due expiry date as per procedure.

To keep the General Manager informed of all matters in the department, which require his attention.

To ensure that the department has sufficient staff at all times.

To make sure that all the documents are maintained as per the standard.

To provide a comfortable and safe environment to the guest.

To conduct time and motion studies to achieve the most effective combination of equipment, space, time and human effort.

EMPLOYMENT HISTORY:

Dec 2018 – To Till Date Nirvana Sarovar Portico {Sarovar Group of Hotels}

(Gorakhpur-U. P), Pre Opening Team Leader of Housekeeping (67 Rooms Inventory)

Entire Housekeeping Operations

Designation: Executive Housekeeper

Aug 2016 – Dec-2018 Lords Laundries

Hotel Laundry Operations

Designation: Operation Manager

Aug 2014 – June 2016 Golden Blossom Imperial Resort Lucknow.

(44 Rooms Inventory) Entire Hotel Operations

Designation: A. G. M.

June 2012 – Aug 2014 Park Plaza {Sarovar Group of Hotels} (65 Rooms Inventory) Jodhpur {RAJASTHAN}

Entire Housekeeping Operations

Designation: Executive Housekeeper

Awarded as a “Best Manager of the year”in 2013-14 at Park Plaza-Jodhpur

FEB 2011- June 2012 Tulip Inn – {Golden Tulip Group} Lucknow {U.P} (58 Rooms Inventory)

Entire Housekeeping Operations

Designation: Executive Housekeeper

OCT 2008- JAN 2011 Country Inn By Carlson

{Carlson Hotels World Wide}–Indore {M.P} Pre Opening Team Leader of Housekeeping

(45 Rooms Inventory)

Entire Housekeeping Operations

Designation: Executive Housekeeper

March 2007 – Oct 2008 The Muthoot Plaza

(Sarovar Group of Hotels) – Trivandrum {KERALA} (57 Rooms Inventory)

Designation: Sr. H.K Supervisor {H.K Desk, Guest rooms, public Areas and Linen Room}

Training Attended Completed the Managerial Excellence Program conducted by Sarovar Group of Hotels in Oct.2007 at the Muthoot Plaza

July 2006 – March 2007 The Piccadily, Lucknow {U.P}

Pre opening Team Member of Housekeeping (90 Rooms Inventory) Department. {H.K Desk, Guest rooms & Public Areas}

Designation: H.K Supervisor

October 2005 – June 2006 Park Plaza Royal Palams

(Sarovar Group of Hotels), Mumbai (223 Rooms Inventory) {MAHARASTRA}

Designation: H.K Supervisor {H.K Desk, Guest rooms & Public Areas}

December 2003 – October 2005 Park Plaza

(Sarovar Group of Hotels)(83 Rooms Inventory) Jaipur {RAJASTHAN}

Designation: H.K Supervisor {H.K Desk & Guest Rooms & Public Areas}

EDUCATION:

B.A. : 2001 D.D.U.University, Gorakhpur.

S.S.C. : 1998 M.G.Inter College, Gorakhpur

.

H.S.C. : 1996 M.G.Inter College, Gorakhpur

SPECIALISATION:

P.G. diploma course in Accommodation Operation & Management from Food Craft Institute (Under Ministry of U.P. Tourism - A.M.U.) Aligarh - U. P. in 2003.

INDUSTRIAL EXPOSURE TRAINING:

Six Months Industrial Training at the CHOKHI DHANI RESORT Jaipur 19th May 2003 to 18th November 2003

SOFTWARE KNOWLEDGE:

Opera for Entire Hotel Operations.

IDS & Touché Knowledge for preparing all types of bills.

LANGUAGE SKILLS:

Hindi. : Mother tongue (fluent in written and spoken)

English. : Written and spoken

PERSONAL INFORMATION:

Father s name : Late Mr. Masihuzzaman

DOB : 16. June 1981

Marital status : Double

Nationality : Indian

Religion : Islam

Permanent address : H.NO- 7A –Mohlla Dariya

Chak{RasoolPur},Post Gorakhnath

{Fatma Manzi} Near - Three Floor

Masjid Gorakhpur.U.P

Passport no : F031677

Hobbies : Travelling, sports & Music

Reference :-

Mr. Devrishi Sanyal

Mob. :- +91-982*******

Mr.Haninder Sachdeva

Mob-+91-998*******

Date:

Place:. IMRANUZZAMAN

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