Marivic De Ono

Al Fujairah, UAE

+971*********

adhc5h@r.postjobfree.com

CAREER OBJECTIVE

To be a part of a dynamic organization that exhibits leadership and to implement my knowledge that I have acquired from my field of expertise and to pursue a career path geared towards the company and personal success.

PROFESSIONAL EXPERIENCE:

SHOBRA-Shoes Palace Trading LLC (January 14, 2016 up present) Sharjah, UAE

Personal Assistant to General Manager

Maintaining General Manager’s schedules, appointments, prioritizing daily tasks and responsibilities and handling business correspondence, including emails, official letter and memos.

Devising and maintaining office systems, including data management and filing.

Screening phone calls, enquiries and requests, and handling them when appropriate.

Meeting and greeting visitors at all levels of seniority.

Organizing and maintaining diaries and making appointments.

Dealing with incoming email, faxes and post, often corresponding.

Carrying out background research and presenting findings.

Producing documents, briefing papers, reports and presentations.

Organizing and attending meetings and ensuring the General Manager is well prepared for meetings

Liaising with clients, suppliers and other staff.

Coordinating with Human Resources and Accounts Department.

Daily updating sales report of the entire branch.

Organize and schedule appointments.

Book travel arrangements and ticket of superiors and employees.

Monitoring online bank balance of company accounts including MD’s personal accounts.

Preparing monthly credit card payments of Managing Director.

Depositing money in company’s accounts.

Administration Assistant

Keeping track of all out standings related to utility payments including Telecommunication, DEWA, SEWA

Salik recharge and salik related details maintenance.

Supervising drivers at time to obtain vehicle passing certificate and coordinating with various insurance companies to get the more suitable insurance for the vehicles and obtain vehicle registration card from the roads and transport authority.

Checking the vehicle fuel cards, payments of fuel card bills by branches with the coordination of the fuel card users.

Providing information to the PRO to renew commercial licenses and rental agreements and other government related documents.

Maintenance of the license and all other documents in a proper arrangement.

Maintaining staff mobile accounts and providing details to the HR department for the mobile related deductions.

Payment of vehicle related fines and deducting them in staff salary accordingly.

Maintaining MD personal banking and personal accounts details.

Follow ups MD’s personal insurance and claims reimbursement

Customer Service cum Cashier/Sales Assistant

Great customers entering the shop.

Resolve customer complaints.

Answer customer’s question, and provide information on procedures and policies.

Request information or assistance using paging systems.

Compile and maintain reports and records.

Received payment by cash, credit cards, and vouchers.

Issue receipts, refunds, credits or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct.

Calculate total payments received during a time period and reconcile this with total sales.

Process merchandise returns and exchanges.

Offer customers carry-out service at the completion of transactions.

Maintaining the cleanliness and orderly checkout of areas

Shobra Shoes Trading LLC (April 18 2019 to January 2020) Sharjah, UAE

Branch Manager In-charge

Preparing and updating daily sales report and expenses of branch.

Reporting directly to Head Accountant and General Manager.

Preparing monthly sales report.

Preparing monthly bonus of employees.

Checking incoming delivery.

Sending confirmation delivery invoice to inventory department.

Monitoring staff attendance, overtime, absences.

Making monthly schedule of staff.

Making appraisal of the staff.

Preparing promotion permit.

Responsible for counting sales money after end of duty.

Preparing of transfer request items to another branch.

Record all transaction relating to sales, expenses, payments and etc.

Supervise daily store operation and ensure achievement of all productivity and sales target.

Train and guide all staff to focus store’s sales strategies as per company standards.

Focus to the monthly sale target, and make sure to discuss to all team members.

Maintain effective communication throughout store and communicate customer

experiences and feed backs to brand team to re-align company strategies accordingly.

Attending monthly manager meeting, and discuss the sale improvement, customer

feedback, customer needs, staff matters and etc.

Fujairah International Sports Marine Club, (February 1 2016-November 24 2016) Fujairah, UAE

Receptionist/Secretary

Serve visitors by greeting, welcoming, directing and announcing them appropriately.

Answer, screen and forward any incoming phone calls while providing basic information when needed.

Received and sort daily mail, deliveries and couriers.

Maintain security by following procedures and controlling access via the reception desk, monitoring logbook, and issue visitor badge.

Update appointment calendars and schedule meetings/appointments.

Arranging press conference meeting by setting and providing all the things needed.

Perform other clerical receptionist duties such as filling, photocopying, faxing and etc.

Booking hotel / accommodation for the guest.

Nikkoshi Philippines Corporation (October 2007-November 2013) Batangas, Philippines

Receptionist/Secretary

Greeting visitors, answering incoming and outgoing calls.

Arranging monthly gathering report.

Checking and filling of minutes of meeting/record.

Monitoring for absences, under time, overtime of the staff.

Preparing for audit report.

Responsible for canceling and rescheduling of appointments.

Responsible for ordering office supplies.

Receiving and sending fax from the company or to client or customers.

Assisting new employee and visitors.

Arrange conferences and meeting for office personnel.

Distributing new TIF procedures for each department.

On the Job training (Laguna Provincial Capitol) Sta. Cruz, Laguna Philippines

Office Assistant

Promptly answer telephone calls, take message and answer inquiries within assign scope of responsibility.

Produces information by transcribing, formatting, inputting, editing, retrieving, copying

and transmitting text, data and graphics.

Prepare report by collecting information.

Arrange and confirm appointments.

Manage office supplies.

Maintain filing system.

EDUCATIONAL BACKGROUND:

College: Graduated two years course Office management with Computer (Computer Secretary)

Laguna State Polytechnic University (Sta. Cruz Laguna, Philippines)

2007

PERSONAL DATA:

Age: 31 years old Birthday: November 24, 1988

Civil Status: Single Religion: Roman Catholic

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