Salesforce Developer
Resume:
PROFILE SUMMARY
I’ve more than * years experiences strong experience in Cloud domains such as Salesforce.com (Salesforce admin, Salesforce developer). I also an experienced manager to initiate teams for Salesforce up to 4 members.
I’m careful and studious person. Passionate for seeking new knowledge and complete myself. I'm also a quick learner, love computer technologies and programming. In terms of work, I am a serious, well-ordered and hard-working person. I can accept failure in any kind of jobs and start it again, but I can’t accept uncompleted - disorderly jobs. Some of my best abilities are observation and analytical. KEY SKILLS
Technical skills
• Languages: Java, JavaScript, Apex, XML, HTML, CSS, Jquery, Web services, JSON, Apex, Visualforce….
• Platforms: SFDC (Force.com, Lightning Experience)
• Frameworks: Java: Spring MVC, Java Servelet
JavaScript: Angular 4
MVC: Apex, Lightning.
Data transformation: Talend DI.
• Environments: Windows, MacOS.
• Databases: SQLServer, MySQL, Salesforce DB
• Methods & Tools: Build Tool: Maven, Ant, Eclipes, Subline Text, Visual Studio 2013 Web/Application Server: Tomcat, Apache.
Source Control: SVN, GIT.
Functional skills
• Insurance domain - Loan Insurance services.
Soft skills
• Project management with high quality and maximum of productivity.
• Proactive in communicating with onsite teams and clients.
• Skilled in analytical thinking to provide comprehensive solutions. 449 Nguyen Trong Tuyen Street
2 Ward, Distric Tan Binh, HCM City
Phone +84-985-***-***
SkypeId khanh.vq1990
SkypeName Vo Quoc Khanh
EMail: *****.**********@*****.***
KHANH, VO
Senior Developer/Leader
2
EDUCATION
• 2018/02/23: Salesforce Certified Platform Developer 1.
• 2018/03/20: Salesforce Certified Platform Developer 2.
• 2018/02/20: Salesforce Certified Administrator.
• 2019/06/27: Salesforce Sales Cloud Consultant.
• 2019/07/05: Salesforce Marketing Cloud Email Specialist.
• 09/2008 - 01/2013 Bachelor’s Degree of Computer Science and Technology (Water Resources University Ha Noi, Vietnam)
• 06/2011 – 12/2011: Programming techniques SQL Server, C#, ASP.Net( Computer Center Nhat Nghe (Authorized Microsoft),HCM City)
• 01/2012 – 06/2012 Programming techniques SQL Server, Java( Computer Center Nhat Nghe (Authorized Microsoft),HCM City)
TRAININGS – SEMINARS
• Salesforce Service Cloud – Internal Training, Capgemini.
• Lightning Experience and Lightning Component – Internal Training, Capgemini.
• Lightning Flow Training – Internal Training, Capgemini.
• Insurant domain – Internal Training, Capgemini.
LANGUAGES
• English: Level B.
• Japan: Advanced (good).
3
Since 01/2018 ~ Now FPT JAPAN
01/2018 – Now Project: INPACT CRM – TOSHIBA CUSTOMER CONECT This project is based on the Salesforce Service Console to build up a Systems for Tosiba Customer Service. The Application will automatically assign cases to the service consultant to utilize the working hours and integrated with other Toshiba System so that it can help speed up the Case resolve time and Quality management of Toshiba products. Role: Senior Developer – Consultant – Leader
Mission: • Manage teams and work with customers to get requirement.
• Support for Admin configuration
• Implement Flows, Quick action, Visualforce Page, Trigger, Apex Queueable, Apex Batchable.
• Working on Validation Rule, Escalation Rule, Process Builder and Flow Designer.
• Writing Unit test and Coverage test.
• Instructions and advice to customers using the function of salesforce. Technical
Environment:
• Administration: Admin configuration.
• Lightning Experience
• Apex Batch Data Synchronization
• Create report and Dashboard by Saleforce
02/2017 – 12/2017 CAPGEMINI VIET NAM
09/2017 –
12/2017
Project: RECRUITMENT - INTERNAL
This project is created to use internally in Capgemini Vietnam office. It is used the standard configuration of salesforce combine with the new trend of (web technology) Lightning Experience and Salesforce 1. The workflow process is adapted to the currently recruitment process in Vietnam and aim for Recruiters doing their job on their mobile phones from anywhere at any time.
Role: Consultant
Mission: • Analysing project requirements.
• Analysing feature/functional requirements.
• Analysing business domain/rules.
• Writing user stories, happy path scenario and test cases (in general).
• Writing project proposal, project documents.
• Present to Executive Sponsor and Stakeholders for initiated project.
• Designing front-end for Public and Private page (community).
• Designing and implementing automation processes such as approval process/visual, workflow, flows and process builder.
• Implement Lightning components, Visualforce pages and Apex.
• Troubleshooting, diagnosing and working with tech team on complex business/technical issues.
• Giving propositions of technical solutions.
• Doing the functional and system testing.
Technical
Environment:
• Administration: Admin configuration.
• MCCV layer: Force.com and Lightning Experience platforms.
• Presentation layer:
• Standard Lightning App for BO/Admin. Allow integrated into Salesforce 1
(mobile app).
• Private Community for Management and Operation. Apply Lightning components and Lightning Design System.
• Public Community for Guest and Candidate. Apply Lightning components and Lightning Design System.
• Business Logic layer: Approval Process, Process Builder, Visual Workflow, Flow and Apex Class.
4
• Model layer: Standard and Custom objects.
• Environment: Salesforce, Salesforce 1 and Lightning Experience.
• SFDC Data Loader / Talend ETL for importing legacy data.
• Export data (excel format) to interact with Robot system
• Continuous Integration: GIT + Jenkin + Ant Migration Tool. 02/2017 –
09/2017
Project: AXA – AXA CREDITOR
A multi-tenancy web application of loan insurance that provides all services to manage applications and claims of AXA applicants for all international AXA branches. It is built on Salesforce technology (SFDC) with three different systems such as Administration, Web Creditor and Web Client Role: Consultant – Senior Developer
Mission: • Analysing functional requirements.
• Designing and implementing functionalities.
• Designing and implementing core and complex functionalities using Automation process, Visualforce pages, Apex, Web services for integration.
• Implement Lightning Components which can be used in different environment (Lightning Experience, Classic).
• Troubleshooting, diagnosing and resolving complex technical issues.
• Giving propositions of technical solutions.
• Writing the User Guide documents.
• Doing the functional and system testing.
• Deploying on SIT, UAT and Production.
• Analysing and applying solution for data migration using Talend ETL Technical
Environment:
• Administration: Admin configuration.
• MVC layer: Force.com platform and Lightning Experience platforms
• Presentation layer: Visualforce, Component, JQuery.
• Business Logic layer: Apex.
• Model layer: Salesforce objects/fields.
• Environment: Salesforce cloud.
• Testing tool: JMeter, Selenium.
• External system integration: UniverSign, Conga
• SFDC Data Loader.
• Integration: Talend ETL.
12/2015 - 01/2017 KEIZU JAPAN CORPORATION .LDT
09/2016 -
01/2017
Project: ISUZU – CAB MANAGEMENT SYSTEM
Developed in the Salesforce platform to provide information and sales of heavy trucks of the Japanese market. It also manages information of isuzu profile and finance reporting services.
Role: Team Leader
Mission: • Scheduling and estimating project’s cost.
• Gathering and analysing non-functional and functional requirements.
• Support other people by japanese.
• Developing core functionalities.
• Manage teams, monitor project progress and report to customers.
• Coordinate between onshore-offshore team. Communicate to get clear requirement.
Technical
Environment:
• Language: Apex, VisualForce, Javacript, Jquery, XLM….
• MVC layer: Force.com platform.
• Database layer: Salesforce DB.
• Model layer: Salesforce objects/fields
5
• Environment: Windows, MacOS, IOS
12/2015 -
07/2015
Project: MEDICINE NIPPONDO CO. – PATIENT MANAGEMENT SYSTEM
A web application that is developed in Salesforce platform to assist clients in booking medical appointments and managing status reports and report results to clients
Role: Sub leader – Brse
Mission: • Support for task management and technical support for developers.
• Support Japanese communication with customers.
• Documenting the system architecture and detailed design.
• Implementing functionalities.
• Doing the functional and system testing.
Technical
Environment:
• Language: Apex, VisualForce, Javacript, Jquery, XLM….
• MVC layer: Force.com platform.
• Database layer: Salesforce DB.
• Model layer: Salesforce objects/fields
• Environment: Windows, MacOS, IOS
03/2013 - 11/2015 KEIZU VIETNAM CORPORATION .LDT
06/2014 -
06/2015
Project: TOYOTA- MANAGEMENT SYSTEM FOR TICKETING TOKYO 2020 OLYMPIC
A web application that is developed in the Salesforce platform to support the reporting and scheduling of sports events at the Tokyo Olympics 2020. Allows customers to schedule and buy tickets for sports at the Games. Simultaneously reporting the payment and managing the payment of customers by electronic payment.
Role: Developer
Mission: • Development.
• Report daily work progress.
Technical
Environment:
• Language: Apex, VisualForce, Javacript, Jquery, XLM….
• MVC layer: Force.com platform.
• Database layer: Salesforce DB.
• Model layer: Salesforce objects/fields
• Environment: Windows, MacOS, IOS
03/2013 -
09/2013
Project: TOYOTA-MANAGER SYSTEM AND AGRICULTURAL
HUMAN HARVEST OF AGRICULTURE
A web application that is developed in Salesforce platform supporting personnel management and equipment in the industry. Also report on the yield per harvest.
Role: Java Developer
Mission: • Development.
• Report daily work progress.
Technical
Environment:
• Language: Apex, VisualForce, Javacript, Jquery, XLM….
• MVC layer: Force.com platform.
• Database layer: Salesforce DB.
• Model layer: Salesforce objects/fields
• Environment: Windows, MacOS, IOS
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