Engineer Information Security
Resume:
Jeff A. Holmen
Eagan, MN ****2
Phone:763-***-****
Email: adhbxs@r.postjobfree.com
EXPERIENCE SUMMARY:
Over Twenty-five years experience, solutions-focused, team-oriented IT Security Analyst with applicable experience in the implementation of world class Information Security. I have a broad understanding of computer hardware and software to include installations, configurations, management, troubleshooting and support. I have configured firewalls, routers, switches and servers to comply with the business security policies needed for the company. Office 365, Microsoft Azure, Windows Server 2016, Windows 10
EXPERIENCE:
Fairview Health Services – Minneapolis, MN (11/18) – (04/20)
Sr Access Management Analyst – Contract Consultant
Responsible for executing and transitioning daily operations work associated with provisioning and de-provisioning of user identities and access to various applications.
Work with critical and sensitive information on a daily basis and is relied upon to maintain intended user security safeguards.
Process user access control change requests, such as adding, modifying, and deleting user and group accounts within our AD platform and various clinical and business applications. Office 365, Microsoft Azure, Windows Server 2016, Windows 10
Understand business needs and impact on provisioning for user-related changes.
Manage access recertification reviews to prevent unauthorized access to data and maintain proper security levels.
Administer the day-to-day activities to ensure communication of time-critical information and to maintain consistent customer service levels.
Provide a broad level of support to customers to identify, troubleshoot, and resolve user access-related issues. Office 365, Microsoft Azure, Windows Server 2016, Windows 10
Review work processes to identify, design, and recommend improvements for efficiency and enhanced security.
Drives compliance with policies, procedures and standards.
Accurately and thoroughly documents appropriate detail in request tickets and tracking systems. Office 365, Microsoft Azure, Windows Server 2016, Windows 10
Applies an understanding of technical solutions in relation to the current, as well as the future business environment to independently research and resolve access related issues.
Participates in access management/information security workgroups.
Participates in activities to identify and implement standardization of access support activities.
Participates in assigned project-related initiatives related to user access-related changes.
Assists end users about the proper submission of access requests to meet all established policies and audit guidelines.
Deerwood Technologies – Deerwood, MN (09/18) – (11/18)
Security Engineer – Contract Consultant
Provided fully managed support for small to medium sized businesses.
Maintained and administered domain and workgroup networks, and related computing environments, including computer hardware, systems software, proprietary applications software, and configurations.
Created and executed business continuity work plans and revisions as appropriate to meet the changing needs and requirements of diversified companies.
Configured and implemented security solutions for clients to adhere to proper security and ensure the businesses were compliant with best practice recommendations.
Use remote control software to help clients with computer and network issues.
Travel onsite for onsite support for issues not able to be resolved remotely – Printers, network, LAN, Wan, Internet, IP phone systems.
Answer phones and provide remote phone support.
Build new computers according to specs desired.
Move, install, replace computers, switches, firewalls and servers as needed
Configure firewalls, routers and Servers for best practices
United Health Group / Optum – Chaska, MN (11/15) – (12/17)
Sr IT Security Analyst
Review Tier 1 analyst’s incident tickets and assist them in identifying relevant information to properly triage security events.
Use Agari, FireEye CMS and Cuckoo Sandbox for Analysis of Spam emails for IOC’s.
Investigate potential or actual security violations or incidents in an effort to identify issues and areas that require new security measures or policy changes.
Utilized Security Information and Event Management (SIEM - HP ArcSight ESM & Logger), Intrusion Detection & Prevention (IDS / IPS - Palo Alto Networks, Damballa, Symantec, FireEye, Cisco IronPort WSA/ESA, Lancope Stealthwatch, Suricata, F5 ASM), and malware analysis tools.
Monitor the security of critical systems (e.g., e-mail servers, database servers, web servers, etc.) and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigate and report on noted irregularities.
Review network logs daily in Arc Sight, to included CISCO IronPort, Palo Alto Networks, FireEye, Symantec Endpoint Protection, Damballa, and Bit9 Parity.
Develop and implement Active Channels and Filters within ArcSight to identify malicious activity on the network.
Suspicious events were triaged and escalated to the Cyber Forensics team for further analysis and remediation.
Computer Revolution (MSP) – Roseville, MN (06/14) – (11/15)
Network Engineer
Provided fully managed support for 35 small to medium sized businesses.
Maintained and administered domain and workgroup networks, and related computing environments, including computer hardware, systems software, proprietary applications software, and configurations.
Created and executed business continuity work plans and revisions as appropriate to meet the changing needs and requirements of diversified companies.
Configured and implemented security solutions for clients to adhere to proper security and ensure the businesses were compliant with best practice recommendations.
Use remote control software to help clients with computer and network issues.
Travel onsite for onsite support for issues not able to be resolved remotely – Printers, network, LAN, Wan, Internet, IP phone systems.
Answer phones and provide remote phone support.
Build new computers according to specs desired.
Move, install, replace computers, switches, firewalls and servers as needed
Configure firewalls, routers and Servers for best practices
Target Corporation HQ – Brooklyn Park, MN (12/13) – (06/14)
Network Support Engineer – Contract Consultant
Use remote control software to help clients with computer and network issues.
Used Service Now for ticketing, incidents and problem tracking as a knowledge base for issues.
Provide Pharmacy support for PDX EPS rollout for hardware, software and procedures.
Sunset Dental Technologies – Spring Lake Park, MN (04/13) – (10/13)
Network Engineer – Contract consultant
Use remote control software to help clients with computer and network issues.
Travel onsite for onsite support for issues not able to be resolved remotely – Printers, network, LAN, Wan, and Internet.
Answer phones and provide remote phone support when possible.
Build new computers according to specs desired.
Move, install, and replace computers, switches, servers as needed.
Used Service Desk Plus from Manage Engine for ticketing, incidents and problem tracking as a knowledge base for issues.
Johns Auto Parts – Blaine, MN (11/05) – (04/13)
Lead Technical Support/Network Administrator
Assist with Desktop support for other sales people – Printers, Remote Desktop, hardware and software issues, network connectivity.
Perform software upgrades.
Install /replace / move desktop computers as needed.
Troubleshoot network issues / reliability.
Assist with Server support for remote desktop and Client server software.
Military:
0311 MOS School, US Marines – camp lejune, NC
Presidential Support Unit
Stationed at 8th and I Marine Barracks
Honorable Discharge
EDUCATION:
HP ASE - ArcSight Analyst V1
Hewlett Packard Enterprise
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