Karma Kakadia

*** ******* *****, **********, ** *0107

Cell: 630-***-**** email:adhbkt@r.postjobfree.com

Key Strengths

Territory Management New Business Development

Supply Chain Analysis Account Management & Expansion C- Level Communication Contract & Rate Negotiations Customer Relationship Management Carrier/Vendor relationship management Transportation & Logistics Management SOP design & maintenance Work Experience

UPS Supply Chain Solutions - Forwarding Division

January 2013-Present

Position: District Account Manager, Western Suburbs Territory (ORD) Supply Chain Analysis for new account and existing account needing the best in class transportation solutions, brokerage and financial solutions. Identify the key solutions and strategic planning to fulfill the customer requirement to fulfill their target and their objectives. Maintain effective communication between different business units and trade lane manager to find a bundle solutions for the customer.

Responsible for the budget of $9.2 million Middle Market accounts in 2020for Freight Forwarding services.

Managing over 100+ active accounts generating anywhere from $60,000 to $2.2 million in annual sales.

112.8% a plan for 2020 YTD on a plan of $9.2 million a year for Middle Market Accounts. 185% a plan for 2020 on a plan of $7.2 million YTD for Enterprise Accounts. Responsible for selling International Air & Ocean Freight, Customs Brokerage, Express Critical, North American Air Freight Service, LTL, FTL, Intermodal Solution, 3PL, Warehouse & Distribution, Cargo Financing and Cargo Insurance.

109% a plan for FTL, LTL and 3 day freight service on a plan of $1.1 million YTD for 2020. Responsible for creating partnership with 3

rd

party LTL and FTL providers for current customers

to assist them on special projects (eg, tradeshow shipments, warehousing, crating solutions). Managed overseas clients and vendor and coordinated the meetings overseas with UPS counterparts.

Developed long term sales strategy and consultative services. Improve the customer overall supply chain reliability and flexibility by teaching technology tools. Reduce overall supply chain costs and helped increase cash flow for customers to exceed their financial goals.

Personally responsible for achieving for over 100% annual portfolio growth for the past 4 years. Responsible for identifying and bringing new business on board for UPS Forwarding. Conducted quarterly business reviews, white board sessions, and supply chain mapping with customers.

UPS Supply Chain Solution – Forwarding Division

December 2011- December 2012

Position: Inside Account Manager, Eastern Suburbs Territory (Illinois) Identify new account by calling cold call and validating leads for the District Account Manager. Develop and maintain exist account and ensure customer satisfaction. Maintain effective communication between different business and trade lane manager to provide key support in critical business environments. Manage current book of business/territory, prospect new customers. Identify leads and opportunities for District Account Manager and assist them with pricing and solutions.

Prospect new customers and develop strategies to increase sales. Responsible for identifying new customer and manage accounts up to $60,000 a year. Responsible for making over 60 outbound calls a day. Publication and Awards

World of Champions Platinum Award 2015 for best Account Executive within UPS Forwarding. World of Champions Gold Award for 4 consecutive quarter in 2015. Account manager of month for 9 months in a row for 2015 and 4 months in 2016.

Training and Skills

TSA Transportation Security Administration

Time Management & Organization Skills Course.

Challenger Sales training.

Microsoft: Excel, PowerPoint, Outlook.

Incoterms Training.

Collaborative Selling Skills.

Bilingual in Hindi, Gujarati, Hindi and English with ability to translate. Education:

Bachelor of Science in Marketing

Northern Illinois University, Dekalb, IL

College of Business

May 2011

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