Customer service representative
Resume:
CAREER SUMMARY
Oyo State, Nigeria.
adhbas@r.postjobfree.com
Educator Gracerad International School, Kogi.
1. Improved students creative skills and learning motivation By 30% to their learning standard.
2. Developed various tutorial program that improved students interest and enhanced their learning style.
3. Utilized curricula that reflected on diverse academic & cultural background. ACADEMIC
QUALIFICATION
B.Sc - Psychology & Behavioral Sci.
Ekiti State University
2019.
SPECIALIZATION
Finance & Accounting
Administration
Relationship Management
• Creative personnel with 2 years of proven success in executing full range of administrative, customer service operations to achieve set goals.
• Proficient at creating and implementing strategies to develop and expand revenue, sales and productivity.
• Ability to thrive in fast-paced and high activity business environment, while maintaining emphasis on the highest quality of customer service.
• Competent at meeting deadlines while executing tasks in administration,, business development, sales, human resources, project management, etc. CORE STREGNTHS
• Project Coordination
• Secretarial Support
• Cost Control & Budgeting
• Data Management
• Office Reception
• Health Safety
• Business Development
• Administrative/HR Support
• Sales Strategies
Career Track
WORKING HISTORY
AJAYI
OLUWATOBI,B.S.c.
BUSINESS ADMINISTRATION PROJECT HSE HUMAN RESOURCES AO
Jan 2020 - Date.
Front Desk Officer Carewell Health Service & Eye Clinic, Kogi. 1. Developed and utilized effective filing and retrieval system, & maintained office supply in placing orders and evaluating of the clinic. 2. Coordinated and managed the reception area to ensure support and ensure smooth daily operations.
Career Track Sept - Dec 2019.
Office Support Staff Fed Xpress Logistics & Courier Services. 1. Analysed company data energy system and provided recommendation for system-wide efficiency improvements.
2. Executed a range of administration functions to support the company’s daily operations.
Career Track Jun 2012 - Aug 2013.
PROFICIENCY
SKILLS ANALYSIS
Interpersonal
Management
Customer Relations
Ms Office
Planning & Organizing
Problem Solving
• Ability to organize, prioritize, and structure workload.
• Excellent problem solving skills with attention to detail, and the ability to work effectively as part of a team in a fast-paced deadline oriented environment.
• Track record of good initiative and strong results delivery.
• Strong project management skills; ability to manage multiple projects across critical yet often fluctuating deadlines
• Excellent attention to detail.
• Understands how to utilize marketing assets and strategic alliances to create stronger connections with customer.
• Strong skills in composing written correspondence ensuring use of correct grammar, vocabulary and spelling.
• Excellent time management and organizational skills with the ability to multi-task and manage changing priorities and follow up to resolve pending items.
• Demonstrated excellent organizational skills and ability to produce detail-oriented and accurate documents, spreadsheets, and reports.
• Demonstrated excellent problem identification skills, and ability to propose and follow through on solutions to difficult problems.
• Extreme knowledge of financial and accounting principles and aspects.
• Ability to execute tasks in sales and marketing using the marketing metics.
Innovative & Initiative
Negotiation
TRAININGS
Pearson Vue World Class ICT Solution Ltd.
Human Resource Management World Class ICT Solution Ltd. 2020. Project Management Professional World Class ICT Solution Ltd. 2020. Health, Safety & Environment World Class ICT Solution Ltd. 2020. 2020.
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