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Assistant Office

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
October 27, 2020

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Resume:

Zamansele P Mkhwanazi

PARALEGAL,FORENSIC INVESTIGATOR AND ADMIN ASSISTANT

PERSONAL DETAILS

Mrs Zamansele Precious

Mkhwanazi

Maiden name: Njoko

B 2481 Drumcastle Road

Newlands West

4037

Email: adhb87@r.postjobfree.com

Contact no.: 067-***-****/ 076-***-****

DOB: 27 / 01 / 1986

Driver Licence: Code 10

PERSONAL SUMMARY

A highly efficient Admin Assistant, Legal Secretary Paralegal and Investigator professional who is client focused with an ability to build strong relationships with internal and external clients. Having the ability to take accurate instructions and dealing confidently with changing priorities. Possessing a proven ability to help define company direction and achieving goals.

Aspiring to gain entry and start a challenging career with an ambitious and highly profiled company that offers a genuine opportunity for progress.

AREAS OF EXPERTISE

●Customer Service

●Tracing

●General administration /Switchboard Operator

●Fraud Investigation / Assessment

●Legal terminology

●Investigating Insurance Claims

●Direct & Indirect Client consultations

●Correspondence management

●Drafting legal documents eg letter of demand /A. O. D and Summons

PERSONAL ATTRIBUTES

●Speak various African language Languages : Fluent in IsiZulu English, IsiXhosa and Sesotho

●Computer literacy: MS word/MS Excel/MS Outlook/MS Powerpoint

●Integrity

●Professionalism

●Accuracy

●Attention to detail

●Planning and Organising Skills

●Verbal/Written communication

●Administrative Orientation

●Customer Orientation

●Time Management

●Listing Skills

PROFESSIONAL

Certificate in Paralegal Studies

Higher Certificate in Criminal Justice and forensic Investigation

Certificate Office admin & Computer Literacy

ACADEMIC QUALIFICATION

METRICULATED IN 2003 – LAKEHAVEN SECONDARY SCHOOL

SENIOR CERTIFICATE IN PARALEGAL STUDIES

TUITION - SOUTH AFRICAN SCHOOL OF PARALEGAL

DURATION – ONE YEAR

FROM JAN 2016 – JAN 2017

●Civil Litigation

●Wills and Estate

●Debt Collecting

●Criminal Law and Procedure

●Business Law

●Property Law

HIGHER CERTIFICATE IN CRIMINAL JUSTICE AND FORENSIC INVESTIGATION

TUITION – UNIVERSITY OF JOHANNESBURG

DURATION – ONE YEAR

FROM – JAN 2015 – MAY 2016

●Basic criminal law and specific offences

●Forensic investigation

●Law of evidence and constitution

●Basic auditing principles

SERAGO TRAINING CENTER

CALL CENTER AGENT

DURATION -3 MONTHS

FROM JAN 2014- MARCH 2014

CERTIFICATE IN OFFICE ADMINISTRATION AND COMPUTER LITERACY

TUITION – UNISCHOOL

DURATION – ONE YEAR

FROM – MAY 2011- JUNE 2012

●Computer Fundamentals

●Microsoft Word

●Microsoft Excel

●Office Administration

●Communicative Skills

●Telephone Techniques

●Customer Services

●The Electronic Officer

●Filing and Record Keeping

●Accounting Information

●Organising skills

●Personal presentation

CERTIFICATION In WHOLESALE AND RETAIL MANANGMENT

TUITION – SETA LEANERSHIP

DURATION – ONE YEAR 2004

WORK EXPERIENCE

COMPANY: Sheriff Office - Chatsworth - Legal Assistant

FROM - JULY 2019 – DEC 2019

Duties :

●Execute immovable and movable property

●Warrants of Executions in terms of the High and Magistrates court

●Ensure compliance with the Rules of court

●Debt collecting and data capturing

●Liaising with different Attorneys

●Interpleaders

●Postage and Correspondence

●Liaising with the Deeds office

●Customer Services

●Legal Secretary

●Receptionist

COMPAY - Scorpion legal Protection - Legal intern

DURATION - August 2018 – June 2019

Duties :

●Prepared written correspondence for attorneys when I referred approved claims to their offices .

●Diary management and monthly stats

●Experienced with the CASETRACKER and LEZA software system used by the legal insurer similar to others used in the fastpaced industry

●Receiving hard copy email correspondence and allocating it to the respect senior claims handler.

●Attending to correspondence

●Client consultation

●Admin duties

●Scanning and distraction

●Managing post and Filling

●Switchboard Operator.

●Sending remittances to Attorneys.

●Filing remittances into files.

●Sending files back to departments.

●Cost recovery work.

●Sending offers of payment to attorneys

●RAF Consultations

COMPANY: Capital Consulting - Legal Assistant

DURATION - August 2016 – May 2018

Duties :

●Activating Emolument Attachment Order

●Managing the Branch in UMtata from the Durban Office

●Cancelling Emolument Attachment Order

●Dealing with clients Queries and Payroll Department Queries

Drawing up Legal Documentation pertaining to emolument attachment order and A.O.D

●Getting paymaster regarding Admin Order implementation

●Scanning, Filing and faxing letter pertaining to the Emolument Attachment Order Liaising with Clients on a daily basis

●Data capturing

●Liaising with the sheriff of the magistrate court regarding services and payment

●Legal Secretary

●Receptionist

COMPANY : Strauss Daly Attorneys - Collections Clerk

DURATION - August 2015– July 2016

Duties :

●Collections clerk

●Absa Personal loan

●Ocs and Apt

COMPANY: Sheriff Office Durban West – Attachments Clerk

DURATION – Feb 2014 – July 2016

Duties :

●Execute immovable and movable property

●Warrants of Executions in terms of the High and Magistrates court

●Ensure compliance with the Rules of court

●Debt collecting and data capturing

Legal Secretary

●Liaising with different Attorneys

●Interpleaders Postage and Correspondence

●Liaising with the Deeds office

●Customer Services

●Receptionist

MI Abdulla & Associates - Tracer, R.A.F and Insurance Assessor

DURATION – June 2005 – Sep 2011

Duties :

●Investigating Road Accident Fund claims

( Merit of the accident, Paternity, Loss of Support)

●Tracking and tracing debtors and missing personnel .

●Switchboard operator

●Training and Facilitating New employees for Tracing and 3rd party insurance Investigation

●Dealing with clients on daily basis

●Liaising with different departments such as the Sheriff Office, SAPS

●3rd party insurance claim assessment for the subrogation process

●Conducting and Compiling a report

●Filling and Postage

●Receptionist

●Investigating Insurance Claims

COMPANY: Covanent Marketing - Field Marketer and Merchandiser

DURATION – Feb 2004 – March 2005

Duties:

●Ordering stock

●Filling up the shelfs

●Assembling Display stands

●Marketing and Promoting

●Making sure the floor is in order

REFERENCES

Mr Wandile Ntombela

Manager at Capital Consulting Financial Services

074-***-****

Miss Natasha Singh

Supervisor at Capita Consulting Financial Services

060-***-****

Mrs Busisiwe

Manager at Sheriff Office

071-***-****

Mrs Liz Nair

Manager at Scorpion Legal Protection

031-****-***



Contact this candidate