Samantha Morse
* ******** ********, ******** ****, Somerset West, 7130
Mobile: 071-****-*** E-mail: adhb7f@r.postjobfree.com
Personal Profile
A highly competent, motivated and enthusiastic administrative assistant with experience of working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Currently looking for a suitable position with a reputable and ambitious company.
Achievements
01/03/2005 – Served with dedication Dept. Transport & Public Works 11 years.
10/07/2013 – A member of the Departmental Task Team for outstanding events coordinator above normal work duties.
Education
1992 – 1996 Strandfontein Secondary
Grade achieved: Grade 12
English Second Language
Afrikaans First Language
Mathematics
Biology
Business Economics
Home Economics
Work Experience
10/04/2019 – Current Supervisor - Havaianas Brazilian Sandals Company - Somerset West Mall
Main duties performed:
Completes store operational requirements by scheduling and assigning employees and following up on work results.
Maintains store staff by recruiting, selecting, orienting and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results-manage staff
Achieves financial objectives by preparing an annual budget-monitor finances
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts and maintaining inventories-maintain inventory
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise and protects employees & customers by implementing security systems and measures and providing a safe environment.
Maintains the stability and reputation of the store by complying with legal requirements-maintain store
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Assist customers on daily basis
Contributes to team effort by accomplishing related results as needed.
26/03/2018 – 20/11/2018 Receptionist - Dept. Vergelegen MediClinic Somerset West (Pathcare)
Main duties performed:
Welcome and direct visitors/guests to appropriate person and office upon arrival.
Assist and escort the elderly when entering and leaving the Pathcare facility.
Capturing the patients request forms for blood to be drawn.
Deal with enquiries, results and provide correct information.
Booking INR (warfarin) home visits for retirement villages and Spescare patients who are bedridden who cannot reach Pathcare on their own for their bloods to be drawn.
Answer, screen and forward incoming phone calls & deliver messages accurately.
Prepare outgoing mail for pick-up or courier.
Faxing, printing, photocopying, filing and scanning.
Contributes to team effort by accomplishing related results as needed.
Maintains safe and clean reception area by complying with procedures, rules and regulations.
Excellent Customer service / client liaison skills / Planning and Organizing skills.
Be aware of and report suspicious activity.
Excellent driving skills and experience in transportation of children to and from school. Ability to prioritize and stay calm in stressful situations.
01/10/2012 – 31/07/2015 Finance Clerk - Dept. Transport & Public Works
Main duties performed:
Complete payment advise & other documentation for capturing on Bas.
Maintaining an invoice register program for all incoming invoices to ensure that all payments are process within 30 days of receipt.
Draw Detail, Matching and Document Reports regularly to ensure all payments have been process and to confirm that every payment did pair off.
Requesting Expenditure Reports to check income & expenses per month and to ensure the status of various accounts.
Compiling & capturing of Journals to do corrections on incorrect transactions
Journalize & clear transactions between sections, institutions & departments.
Reconcile statements and payments for creditors.
Depositing cheques and capturing transactions on BAS System.
Control over & filling of payment stubs & cheques.
Keeping registers & obtaining statistics.
Maintain Accruals schedule spreadsheet for Financial Book-Year.
Responsible for financial Year – End duties to balance out all accounts.
Comply with Public Financial Management Act, National Treasury Regulations & Instructions.
02/07/2007 – 28/09/2012 HR Assistant - Dept. Transport & Public Works
Main duties performed:
Appropriate experience in HR prescripts and policies.
Provide support to the manager and other offices.
Provide administrative & logistical support.
Preparing badges, finger print identification for staff.
Maintaining employee files/databases & hr filling system.
Updating and maintaining employee benefits & status.
Admitting/withdraw officials to the pension fund.
Co-ordinate DITCOM related activities.
In depth knowledge of Persal System.
Dealing with responsibilities of Persal System & maintaining a database.
Answering all payroll inquiries.
Auditing leave records and personnel files.
Assisting officials in all queries and problem solving.
Completing termination documents & assisting with exit interviews.
Responsible to distribute salary slips and attendance information to all managers.
Prioritize and plan work activities as to use time effectively.
04/12/2006 – 29/06/2007 Admin Assistant - Dept. Transport & Public Works
Main duties performed:
Typing documents and agendas for meetings.
Prepares meeting, packages and distributing.
Attends records and transcribes minutes.
Transcribes formats, inputs, edits, retrieves, copies and transmits correspondence, documents and data.
Updating & maintain the holiday, absence and training records of staff on Time Log system.
Updating, processing and filing of all documents.
Ability to produce consistently accurate work even whilst under pressure.
Manage the diary of the senior manager.
Ability to multi task and manage conflicting demands.
Updates the bulletin board by posting and removal of outdated materials.
Ensures the Administrative Offices, Reception Area are kept clean and organized.
01/09/2005 – 30/11/2006 Office Support - Dept. Transport & Public Works
Main duties performed:
Meeting & greeting clients & visitors.
Scheduling meetings and appointments.
Maintaining paper and electronic records.
Faxing, printing, photocopying, filing and scanning.
Handling incoming / outgoing calls and correspondence.
Compiles and maintain an up to date telephone directory of number and addresses
Manage the franking of mail & sorting and distributing incoming mail.
Arranging travel & accommodation for managers.
Monitoring inventory, office stock and ordering supplies as necessary.
Excellent Planning and Organizing skills.
Excellent Customer service / client liaison skills.
01/03/2004 –31/08/2005 Accident Data Centre - Dept. Transport & Public Works
Main duties performed:
Capturing of all accidents in Rural Areas
Capturing data of AR forms on Traffman System
Sorting accident reports and Filling of AR forms as per tidy file number
Photocopying of AR reports
Faxing delivery notes to SAPS
Handling all telephonic inquiries
Posting of letters and AR forms
Case/Mass cases audits
14/04/2003 – 28/02/2004 Client Services - WCED
Main duties performed:
Pension:
Admitting/withdraw officials to Pension fund (GEPF)
Handling personnel and telephonic inquiries: retirement, packages, resignation, death etc.
Knowledge of I.O.D documentation & procedures WCA
Liaison with Pretoria regarding pension matters
Typing of submission to management i.r.o Ill-Health
Housing:
Completing application form of State Guarantee & home owner’s allowances
Implementing stop orders
Capturing on Persal System
Leave:
Handling all leave enquiries
Completing application leave documentation
Updating of leave and leave credits
General:
Handling UIF matters
Request service records
Workman Compensation
Completing of medical aid forms
Client Services:
Working direct with officials within WCED
Handling all personal & telephonic enquiries
Dealing direct with the public in all kinds of personnel situations
Obtain & processing feedback from the client
Dealing with conflict resolution
Provide service to the client & ensure sound operation relationship
Maintain high levels of self-respect and respect for others
To understand & identify the client’s needs
Skills
Computer Literate:
MS Word Persal System
Excel Bas - Financial System
Out Look Traffman - Data Capturer
Power Point Time log - Attendance System
Interpersonal:
Communication & Listening
Customer Service Skills
Ability to get Things Done
Management Skills
Financial Skills
Initiative and Efficient
Planning and Organizing
Problem Solving
Ability to Work under Pressure
Referees
Mr H. Authur
Principal Personnel Officer (Persal Controller)
WCED
Tel: (021-***-****
Ms D. Rudolph
Supervisor: Human Resource
Department of the Premier
Tel: (021-***-****
Ms D. Engelbrecht
Department of Transport & Public Works
Tel: 072-***-****
Ms Orelia
Dept. Vergelegen Medi-Clinic - Somerset West
Pathcare
Tel: 078-***-****
Salma Sablay
Havaianas Sandal Company
Human Resource Officer