PROFESSIONAL SUMMARY

Enhance team performance and maximize customer

satisfaction by strategically managing calls and

implementing process improvements. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative

oversight.

WORK HISTORY

JAYASHREE SPUNBOND– CRM Manager

Madurai, Tamilnadu . 04/2018 – 11/2020

Generated leads by online search or from export- import data or from social media

Handled warm calls and cold calls for maintaining

& increasing the customer base of both national and international

Document follow ups for pre and post shipment

Maintained Excel for prospective customer follow ups

Achieved and consistently exceeded the target

customer numbers through product and service

promotion during routine calls

Responded to customer requests for products,

services and company information

Cultivated customer loyalty, promoted repeat

customers and improved sales

Done promotional activities in social media like email, facebook, instagram etc.

Attended real time exhibition in Delhi as a Exhibitor BALA

RAMYA

SELVARAJ

@ adhaqh@r.postjobfree.com

h +91-860*******

a MADURAI, TN625020

SKILLS

Customer friendliness

Team management &

Leadership quality

Good Aptitude knowledge

and Analytical thinking

MS OFFICE

Good at handling computer

Good communication skill

Good typing skill

C,C++,JAVA,BLOCK

CODING

EDUCATION

B.E – Electrical & Electronics

Engineering in KLN College of

Information Technology

Contact this candidate