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Document Control Customer Care

Location:
Dubai, United Arab Emirates
Posted:
October 25, 2020

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Resume:

SUSAN A.

MOLEÑO

Document Controller

Contact

Address

Al Karama, Dubai UAE

Mobile

056*******

E-mail:

adhaop@r.postjobfree.com

Skills

Proficient in the following computer

programs: Microsoft Office (Word,

Excel, PowerPoint, and Visio), Ado-

be Acrobat PDF, ACONEX, Pri-

mavera, PMIS (Project Management

Information System), Document

Management, EPC, Project Control,

Construction, Documentation & Oil

& Gas.

Proven work experience as a Docu-

ment Controller or similar role. Fa-

miliarity with project management.

Hands-on experience with MS Of-

fice and MS Excel. Knowledge of

Electronic Document Management

Systems (EDMS). Proficient typing

and editing skills. Data organization

skills. Attention to detail.

Maintaining an electronic master log of correspondence, drawings, transmit- actions completed.

actions to the concerned person in the department and follow up to ensure

Review incoming transmittals and correspondence, route matters requiring

Update all spreadsheets / logs. Manage archiving, photocopying, scanning.

Convert drawings to various file formats and upload them as required. drawings, transmittals and other documents.

Organize day to day uploading and downloading of e-correspondence, quired/necessary.

Engage in preparing project documents and related reports as and when re- company’s document control procedure.

Filing of incoming and outgoing documents and archive electronically as per neering & consultant’s review and approval.

Handle and monitor project submittals, transmittals, RFI’s, letter etc for engi- lated specific projects or proposals

Monitor and collate all internal and external communication for document re- Duties & Responsibilities:

Stellar Energy, Dubai UAE

September 20, 2010 – November 30, 2013, Document Controller

Retrieve files as requested by employees and clients

Maintain confidentiality around sensitive information and terms of agreement Client to ensure improved work processes

Support integration of document control strategies between Company and

Doing some Receptionist duties and responsibilities when required. er distribution to the concerned

concerned person.documents both in hard copy and electronic copy for prop-

Answer telephone calls in an appropriate manner and redirected them to the ganization of proposal persons.

Organize collection of tender documents from clients, administration and or- and withdrawals.

Maintain supporting documentation related to document approvals, revision

Compilation of order Bid documents and Tender preparation. tals and a history of revisions and responses.

Maintaining an electronic master log of correspondence, drawings, transmit- actions completed.

actions to the concerned person in the department and follow up to ensure

Review incoming transmittals and correspondence, route matters requiring

Update all spreadsheets / logs. Manage archiving, photocopying, scanning.

Convert drawings to various file formats and upload them as required. drawings, transmittals and other documents.

Organize day to day uploading and downloading of e-correspondence, quired/necessary.

Engage in preparing project documents and related reports as and when re- company’s document control procedure.

Filing of incoming and outgoing documents and archive electronically as per neering & consultant’s review and approval.

Handle and monitor project submittals, transmittals, RFI’s, letter etc for engi- lated specific projects or proposals

Monitor and collate all internal and external communication for document re- Duties & Responsibilities:

W.S. ATKINS & PARTNERS OVERSEAS, Dubai UAE

May 4, 2015 – September 29, 2020, Project Document Controller W O R K E X P E R I E N C E S

and positive attitude towards work and fellowmen.

utilize my strong sense of responsibility, absolute commitment to work on deadlines implement new innovative ideas. Willing to join in a well establish company that can trends in global market and have the energy, initiative and the ability to adopt and over 14 years of experience. Flexible to work add hours and with interest in current Experienced Document Controller, Secretary and Administrative Assistant in UAE with tals and a history of revisions and responses.

Compilation of order Bid documents and Tender preparation.

Maintain supporting documentation related to document approvals, revision and withdrawals.

Organize collection of tender documents from clients, administration and or- ganization of proposal documents both in hard copy and electronic copy for proper distribution to the concerned persons.

Answer telephone calls in an appropriate manner and redirected them to the concerned person.

Doing some Receptionist duties and responsibilities when required. November 28, 2007 – December 15, 2009, Secretary

Messerschmitt International, JAFZA, Dubai UAE

Duties & Responsibilities:

Maintain records of all documentation file material and manage data entry.

Relay accurate information through phone conversations.

Provide general office and administration support and customer care.

Answer telephone calls for local and international, incoming and outgoing and for guest’s assistance as well.

Receives incoming faxes, messages and couriers in behalf of the manager.

Maintains office or department records and files, initiates appropriate follow- up or further action based on the status of the office activity.

Provides administrative support by doing outside jobs to follow up documents in Administration Department of JAFZA.

Provides a variety of administrative and services activities for all personnel.

Prepare delivery notes, invoices and receipts to the respective hotels & clients.

Follow up payments from the clients.

September 26, 2005 – May 10, 2007, Secretary

Al Shahba Industry LLC., Al Quoz Industrial Area 3, Dubai, UAE Duties & Responsibilities:

Compiles information using standardized forms or specific instructions

Type lists, schedules, letters and other correspondence, minutes and reports usually from routine sources, and based on instructions, or types from hand- written or other marked copy.

Review work for compliance with instructions, spelling, punctuation, basic grammar, typographical errors and proofreads final copies of materials.

Draft some letters, memoranda, reports and other materials using established formal and/or past precedents as guide.

Maintain office or department records and files; initiates appropriate follow- up or further action based on the status of the office activity.

Provide a variety of administrative and services activities for all personnel.

Provide ongoing administrative support; including preparation of booking arrangements, organizing ticket requirements, arrangement of appointments and meetings of the managers by order.

Answer telephone calls for local, incoming and outgoing and for guests assis- tance as well.

Receive incoming fax, messages and couriers in behalf of the manager.

Answer telephone calls in an appropriate manner and redirected them to the concerned person.documents both in hard copy and electronic copy for prop- er distribution to the concerned

Doing some Receptionist duties and responsibilities when required.

Support integration of document control strategies between Company and Client to ensure improved work processes

Maintain confidentiality around sensitive information and terms of agreement

Retrieve files as requested by employees and clients June 6, 2003 – July 9, 2005, Cashier / Customer Service Representative Mart One Department Store, Batangas City, Philippines June 15, 2001 – March 20, 2003, Quality Assurance Inspector Manufacturing Philippines Inc., Lipa City, Batangas, Philippines November 20, 1999 – March 19, 2001, Secretary

Municipality of San Pascual, Batangas. Philippines

Saudi Aramco Master Gas System Expansion Project - Phase I (Client: SEPCO for Saudi Aramco)

Saudi Aramco Master Gas System Expansion Compression Project - Phase II

(Client: SEPCO for Saudi Aramco)

Dubai Airports Projects (ITT Lounges Detailed Design, DXB Seating Study & Alpha 6 Toilet)

Route 2020 Metro Rail Project (CH2M)

ADNOC – Umm Al Dalkh Early Production Combined & FEED

Hail Full Field Development FFD FEED - A.D.O.C

(June 1995 – October 1999), Bachelor of Science in Commerce, Major in Computer Application, University of Batangas, Philippines

Date of Birth : August 11, 1978

Language Spoken : Tagalog, English

Marital Status : Married

Nationality : Filipino

Visa Status : Employment Visa

I hereby certify that the above information's are true and correct to the best of my knowledge and belief.

EDUCATION

P ERSONAL D ATA

A CCOMPLISHMENTS



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