Bachelor Of Science In Information Technology
Resume:
GALE DARYL I. CUA
****B Mojica St. Bangkal, Makati
Email Address: adhamy@r.postjobfree.com
Contact Number: +63-933*******
OBJECTIVE:
To work at a growing, stable and reputable company where I can share my skills and ability to work well with people and where I can also grow personally and professionally.
SKILLS:
Knowledgeable with Adobe Photoshop and internet applications
Basic technical and knowledge skills in coding, programming and development such as C++ language, C language, Web developer, Java script, Object oriented programming, Structured query language (SQL) and HTML
Computer hardware troubleshooting
Network trouble shooting
Microsoft Office (Word, Excel, Power Point, Internet etc.)
Good interpersonal skills.
Can speak Tagalog and English.
Quick, efficient and friendly.
SEMINARS ATTENDED:
Cyber Security and Ethical Hacking
Webinar, June 2020
Advanced English Proficiency Training
Emilio Aguinaldo College, April 2014
“Preparing Leadership: Utilizing the power of your Personality” Emilio Aguinaldo College, February 2013
EDUCATIONAL BACKGROUND
Tertiary: Bachelor of Science Major in Information Technology Emilio Aguinaldo College (June 2011 - April 2016)
Bachelor of Science Major in Information Technology Adamson University (June 2008 - 2010)
Secondary: Bangkal High School
Bangkal, Makati (2004 - 2008)
Primary: Bangkal Elementary School
Bangkal, Makati (1998 - 2004)
WORK EXPERIENCE:
SITEL Group
Customer Service Representative
August 2020 – Present
1 Dona Julia Vargas Ave, Pasig
Responsibilities:
Resolve customer complaints via phone or email
Use telephones to reach out to customers and verify account information
Greet customers warmly and ascertain problem or reasoning for calling/emailing
Check to ensure that appropriate changes were made to resolve customers’ problems
Keep records of customer interactions and transactions, email history of inquiries, complaints, and comments, as well as actions taken SMITS (a subsidiary of San Miguel Corporation)
Network Operations Department
IT Assistant, On-Job-Training
May - November 2014
5th
Floor, Head Office Complex, #40 San Miguel Ave., Mandaluyong Responsibilities:
Daily rounds of checking of network connectivity for all floors of the building
Provide technical support for the company
Provide assistance to my supervisor
Provide information to the employees regarding the new deployed computer units.
PhotoGraphicZone-Photobooth
IT Tech Support
2014-2016
Netherlands St., 1711 Parañaque, City
Responsibilities:
Provides service and attends to customers’ concerns during operation and resolves technical problems.
PERSONAL INFORMATION:
Date of Birth : January 9, 1992
Place of Birth : Makati City
Gender : Male
Civil Status : Single
REFERENCES:
Available upon request.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
GALE DARYL I. CUA
Applicant
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