Employee Relations Social Media

KYAN BOWMAN

CAREER SUMMARY

Analytical, organized and detail-oriented Senior HRIS Analyst with extensive system expertise and implementation experience across multiple platforms. Collaborative team player with an ownership mentality and a record of delivering the strategic solutions needed to resolve challenges and propel business growth while acknowledging company culture but adhering to leading business practices. Over 7 years of systems lead configuration experience with further background in HR compliance.

SKILLS SUMMARY

Data Analysis

Report Preparation

Design of Communications

System Implementation

Systems Testing & QA

Data Migration

Training

Security

Branding & Marketing

User Acceptance

Six Sigma Gray Belt

SFX Accredited

Event Planning

Team Building

Advanced Excel & Access

PROFESSIONAL EXPERIENCE

Senior HRIS Analyst Greater Cleveland Area, OH

(STERIS and Lincoln Electric, Dec 2014 - June 2020)

●Implementation lead for various HRIS systems including Success Factors which included customizing new systems, updating existing system and maintenance throughout

●Configuration, continued enhancement and maintenance of HRIS systems including Oracle 11i, Oracle r12, UltiPro, Cognos, HRSmart, Success Factors, MS Access and other proprietary system applications

●Ensured smooth transition of data migration between 14 various systems and the continued success of data integrity through reporting and analyzing system data within a self-created auditing database checking over 150 points of potential errors including personnel biographical information, PTO, compensation and benefits data

●Report writing expert within UltiPro systems

●Maintenance, loading and auditing of data within UltiPro for payroll, employee and benefits

●Served as module admin for Success Factors Employee Central, Recruiting, Onboarding, Advanced Analytics and Compensation modules

●Implemented and adhered to researched security protocols regarding data and information systems access; audited security for GDPR compliance and flagged/reported concerns to internal governance; configured Role Based Permissions (RBP) and provided cross functional training to IT Department; collaborated with IT to maintain security profiles and validate roles as assigned/pertinent to job; established/maintained RBP roles and groups and workflow

●Led system configuration annually for Benefit Open Enrollment in Oracle and Benefit Focus

●Designed Quality Assurance Testing scripts of new systems and software, deployed scripts to end users, recorded feedback and followed up with break fixes or training as needed

●Conducted testing and troubleshot interfaces between HRIS and data warehouses

●Developed and administered systems trainings for all end users within the US - employees, business leaders, security, IT, HR and other module admins

●Created training guide on business practices and deployed trainings locally and internationally, using written French and Spanish as needed

●Streamlined manual, paper based business processes into digital forms, developed business rules to auto populate data reducing errors and created mass upload templates for processing large quantities of employee data across organization

●Developed metric reporting for turnover, talent acquisition and headcount and was able to demonstrate business growth potential and successes through quarterly analysis of data; creation of reporting included using various methods to collect and analyze data across multiple platforms and presentation of dashboards and validation tables

●Assisted with design of global job catalogue, reducing redundancy by 65%

●Completed various government compliance reporting including AAP, VEVRA, Vets 100 and Vets 4212, EEO 1 Reporting, DOL JOLT reports and as requested compliance audits

●Served on diversity board and founded HR team building cohesiveness committee

Account Representative Greater Cleveland Area, OH

(Intellicorp, a Verisk Company, Feb 2013- Dec 2014)

●Managed designated client accounts for all inquiries

●Administered external client technical support functions and assisted on internal inquiries

●Engaged in systematic quality assurance review of all technological systems

●Served as compliance specialist for OFAC and Government Sanctions reporting

●Proactively resolved potential client facing issues through quality assurance measures

●Processed employee background checks including analyzing and explaining results to clients as well as informing them of legal requirements of background checks within employment

●Streamlined client communication to reach 500+ contacts weekly with personalized account status information

●FCRA certified throughout tenure

●Appointed to the event committee for planning company wide team building initiatives

Project Analyst Greater Cleveland Area, OH

(Kichler, Jan 2013 - Feb 2013) (temporary placement)

●Completed budget and pricing analysis through Excel to develop cross reference sheets and pivot table presentations

●Utilized various ERP software including PeopleSoft and locally designed systems to track product and sales performance, revenue projections and production necessity

●Completed RFPs for bids of new contractors’ purchasing agreements

Representative Greater Cleveland Area, OH

(Hyatt Legal Plans, Sept 2012 - Dec 2012) (temporary placement)

●Inbound and outbound calls for explanation of benefits, benefit enrollment, client inquiries, complaint filing and resolution, cancellations and billing

●Processing referrals to attorneys for various legal matters

●Collection and processing of various data into specialized computer system

Manager Greater New York Area, NJ

(GDC Marketing, June 2009 - July 2012)

●Grew firm over 17x its size with aggressive recruitment and virtually no attrition

●Administered on campus recruitment through strategizing events interview process

●Developed partnership with local colleges for internships and direct entry level placement

●Organized job fairs at colleges/universities, employment agencies, technical schools and professional organizations to ensure a diverse employment strategy

●Maintained adherence to and regulated budget for on campus hiring/recruitment events

●Generated 75% more business for client in less than 30 days through strategic viral and social media marketing forums including site design, blogs, Facebook, et. al.

●Created distinct brand recognition strategies for several clients

●Produced written communications, including newsletter articles, brochure copy, website content and informational newsletters for both internal and external audiences

●Trained staff on the use of various social media platforms

●Established employee referral and incentive programs

●Responsible for employee relations including coaching for improvement, disciplinary actions, terminations, grievances, investigations and severance

●Controlled event planning from concept to execution, directing logistics and budget

HR Coordinator Greater New York Area, NJ

(Verizon Wireless, May 2007 - June 2009)

●Streamlined process of gathering and storing data so Company could easily manage federally regulated diversity hiring obligations

●Built strong relationships with various governmental agency heads to reduce turnaround time for obtaining certificates, legal documents, and other mandated filings

●Responded to grievances filed with the EEOC with Company Position Statements

●Performed extensive and comprehensive investigations into employee relations matters

●Analyzed employee performance; drafted and maintained reviews

●Retained confidential documents and directed inquiries to third party sources

●Utilized PeopleSoft for compiling diversity reports and assisting in investigations

●Responsible for dissemination of information regarding FML, LTD and STD to employees

●Researched legal amendments and disseminated information to HR and legal staff pertaining to new requirements under the JVA, FMLA and others

●Suggested and implemented new recruitment measures for on campus intern activities

●Assisted in the video production of safety procedures and OSHA regulations

●Tested exploits in new software and led team in beta testing missions

EDUCATION

Rutgers University New Brunswick, NJ

Masters of Human Resource Management (2006-2008) 21 credit hours completed

Majors: Sociology, English, Jewish Studies; Minors: History, Creative Writing Bachelors of Arts

H: 404 N Hambden St, Chardon, OH 44024

P: 216-***-****

E: ******.****@*****.***

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