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Forklift Operator Customer Care

Location:
Dubai, United Arab Emirates
Salary:
3500
Posted:
October 25, 2020

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

NAME : FRED KIYINGI.

DATE OF BIRTH : 01/10/1994.

SEX : MALE.

MARITAL STATUS : SINGLE.

NATIONALITY : UGANDAN.

LANGUAGE : ENGLISH.

TELEPHONE : +971-*********.

E-MAIL ADDRESS : adhair@r.postjobfree.com

CAREER OBJECTIVE

To gain as much knowledge so that I am able to improve on my creativity as well as all the other innovative skills and meanwhile also benefit the company with whatever I have learnt in the past.

PROFILE

I am assertive, attentive to details, Self-driven, target oriented, responsible and have pleasant operating skills leadership skills and willing to learn and use assignments as Challenge for mutual growth and development.

WORK HISTORY

NOVEMBER 2018 TO DATE: KOMATSU MIDDLE EAST FZ

Designation: Forklift Operator cum warehouse associate

Responsibilities:

Load and unloading parts from trailers using forklift trucks and other material handling equipment

Maintain forklift equipment by troubleshooting breakdowns performing preventive maintenance recommending repairs and performing routine pre and post inspections

Picking parts for dispatching as per order type

Receiving incoming parts from the suppliers

Sort pack wrap tie and label products as per company procedures

Study production schedule to determine material requirements movements and deliveries

Monitor and report any missing or lost inventory to the management

Record information regarding movements of supplies materials and finished products

Organize stock and merchandise within the warehouse by properly unboxing and storing goods in their designated location

AUGUST 2016 TO OCTOBER 2018 EMIRATES SKY CARGO

Designation: Forklift Operator

Responsibilities:

Recording information regarding movement of air shipments

Deliver shipments to various units in safely and timely manner

Keep records for all the tracks loaded and offloaded

Transport products to and from warehouse to distribution centers

Ensure the cleanliness of the forklift machine

Reporting to superiors if periodic maintenance of the forklift is due

MARCH 2012 TO JANUARY 2013 TICK HOTEL

Designation: Customer Services.

Responsibilities:

Responding to incoming and outgoing calls

Giving direction on where to get particular products to the guests.

Offering Customer care assistance.

Dealing with difficult situations and customer complaints.

Organizing sales visits

Provide outstanding and exceptional customer service

Maintaining accurate records

Work with product and sales teams to address and resolve customer issues efficiently

Reviewing sales performance

Return and respond to customer in a timely to ensure customer satisfaction

Manage large volume of customer in a friendly courtesy manner

EDUCATION BACKGROUND

2013 – 2014 (U.A.C.E) Uganda Advanced certificate of Education at advanced level

2009 - 2012 (U.C.E) Uganda certificate of education at ordinary level

2002 – 2008 (P.L.E) Uganda primary leaving examination

SKILLS

Good communication skills

Listening

Computer skills

Positive attitude

COMPETENCES

Flexible

Team work

Good communication

PERSONAL SKILLS

Considerable knowledge of the principles and practices of in the warehouse.

Training and facilitating skills and excellent time management skills.

Proficient in MS Office (Word, Excel, PowerPoint, Access), E-mail & Internet applications.



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