CATALINA

LAMAS

ABOUT ME

*nd year student of the Hospitality

managment degree at the University

of Belgrano. Socialization skills, good

communication, good relationship

with people, ease of learning, good

managment of networks.

OBJECTIVE

My main objective is to develop

professionally in the tourism industry, so

I look for opportunities that allow me

to do so. Always accompanying the

objectives of the company.

CONTACT

Phone:

+54-11-560*****

LINKEDIN:

https://www.linkedin.com/in/catalina-

lamas-a1aa09188/

E-MAIL:

adhaih@r.postjobfree.com

WORK EXPERIENCE

Front Desk Internship

Selina hostel, Jaco, Costa Rica

2019 - 2020

Welcome and greet guests. Inform guests of hotel rates and services. Make and confirm reservations for guests. Register and check guests in. Confirm relevant guest information. Clear and accurate records of guest room bookings. Listen and respond to guest queries and requests both in-person and by pone. Provide accurate information about local attractions and services. Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests. Close guest accounts and check guests out. Process accurate payment of guest accounts.

EDUCATION

University of Belgrano, Buenos Aires, Argentina

2019 - Present

Hospitality managment

Pilgrims college, Buenos Aires, Argentina

2003 - 2018

Bilingual bachelor

Casuarinas International College, Lima, Peru

2011 - 2015

Secondary education

SKILLS

• Service vocation

• Nice and kind

• Ability to work under pressure

• Ability to work in a team

• Ability to update knowledge

• Recepction of visitors

• Sense of responsibility

• Knowledge of and respect for the rules

Contact this candidate