Manager Customer Service
Resume:
OLUSANYA
RACHEAL TAIWO
Administrative officer
adhaeh@r.postjobfree.com
Lagos
TECHNICAL SKILLS
Writing. Communication. Microsoft
Word, Excel, and Power Point
Research. Presentation. Team
Building. Decision Making. Problem
Solving.
Leadership. Interpersonal skills.
Management skills. Prioritizing
Tasks.
Creativity. Project management
skills.
INTERESTS
Presentation
Participating in Social Activities
Music
CAREER OBJECTIVE
To work where my skills, expertise and experience will be fully utilized in advancing the mission of the
organization/company and also learning while working with team members.
EDUCATION
Taisolarin University of Education
Mathematics
2015
EXPERIENCE
First Bank of Nigeria Plc
Administrative officer
2019 - Till date
Manage and administer day-to-day functions of a bank. Create and implement innovative methods in banking administration aspects.
First Bank of Nigeria Plc
Treasury Officer
2019 - Till date
Responsible for Corporate Liquidity, Investments, and Risk Management related to company's Financial activities. Monitor the activities of third parties handling outsourced treasury functions on behalf of the company
First Bank of Nigeria Plc
Customer Service Officer
2017 - 2019
Responding to customers' questions and complaints in a thorough and timely manner and interacting with customers through mail.
Assist customers in opening of account and help to resolve any problem that arises with the account.
Interacts with customers to provide them with information to address inquiries regarding products and services. Help to resolve any customer complaints.
Assisting customers with their banking needs. Whether a customer or potential client requires information on banking fees, or if they are seeking information related to online banking.
Prism
Principal Lead
2017 - Till date
Manages the activities of team members to achieve
organizational goal.
Recruits and coordinates volunteers of the organization. REFERENCE
Mr Itepu Jeffrey - "Pertinence
Ltd"
Manager
adhaeh@r.postjobfree.com
Mr Bankole Cornelius -
"Saxifrage House"
Team Lead
adhaeh@r.postjobfree.com
PERSONAL
STRENGTHS
Self Motivated
Goal Oriented
Prioritizing Tasks
Communicating
Tolerance
Learning Agility
Honesty and Integrity
Creates strong partnership between the organization and partnering firms, companies, and organization.
Plan and implements youth empowerment vocational
trainings.
Organizes monthly conference/seminar for youths to learn about the business world and entrepreneurship.
Entrepreneurial Action Us (ENACTUS)
Acting Group Leader
2014 - 2015
Coordinated the activities of Ten (10) members to achieve group objectives.
Implemented community development projects alongside team members.
Conducted human capital development trainings for team members.
Managed crises and differences amongst team members. Part of the presenters that presented for the group at intra- school competition
ACHIEVEMENTS & AWARDS
Hosts regular event on Self Development, Career
Development and Leadership. Impacted over 1200 people in Nigeria through Capacity Building Conferences, Projects, Online Trainings and lots more focusing on Enhancing Youth Capacity and Equipping them for the Work World and Business World. Organized 3 Community Projects, hosted 20 Speakers in 16 seminars and 4 conferences within 3 years of existence,considering the Economic, Social, Environmental and Business factor. Developed people and system through mentor - mentee coaching relationship platforms. Participant at Global Enterprise Experience 2015 (geebiz.org) Most Active/Best Top Ten (10) Member in ENACTUS TASUED 2014 Acting Group Leader/ Presenter at ENACTUS 2014 Intra- School Competition. My effort helped my team to emerge as 1st position.
PERSONAL PROFILE
Date of Birth : 24/02/1994
Nationality : Nigerian
: English
Hobby : Adventure
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