M R. C. S R I K A N T H

H . No *-*-***/*, Street 1, Chikkadpally, Hyderabad 500020 +91-955******* adha9h@r.postjobfree.com

Career Objective

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Key Skills

Office Management

Customer service skills

Records Management

Supervision

Able to operate Fax, EBPAX, EDC, Multi-tasking ability

Good telephone etiquette

Time management skills

Good CSR, Friendly demeanour.

Inventory Management

Cash handling

MS–office Suite & Other Apps

Expense Reduction

Adaptability

Handled customers/clients

Fast Learner, Tally ERP

Accomplishment

Completed Email writing Skills, lean Integrity on Privacy, training program, Lean: cost reduction on transport (cabs).

Supervised team of 12 staff members

Award In the year 2005, 2006, Clearance of bills within a

Team,

Spot

Award

2007(GE

short period

CAPITAL).

Spot Award 2009

(Source

to

Resolved Client issues within TAT

Pay process)

Lean Ideas Analyzed and recommended

Lean

Idea:

It reduces

the

changes:

In Central Support Process

errors,

TAT,

process

to reduce the process time of

improvement,

duplication

of

Support

call

tickets.

Transport

sites, supplier.

System, Security system for parking

of Company & Staff Vehicles.

Experience

Karnataka Shikshana Samithi Nrupatunga Group of Institution Hyderabad Feb ‘19- Till Dt – 1 yr 5 mths

Office executive: Maintenance of Attendance students and student fee due list. Preparation of salary, typing letters, drafting emails, updating of student marks in govt websites of all the institutions and computer related works.

Krishna & Suresh C A Firm, Hyderabad Dec ‘17- Jan’19 - 1 yr 1 month

Front office cum P A

Attendance, preparation computation as advised by C A person filling up of ITRs online. Preparing the challans and preparing of letters or drafts, Processing of clients PAN applications, TAN applications, collecting the cheques from clients, Maintenance of Attendance register of Article Ship students. Maintenance of Register before issuing salary cheques to Article Ship students.

Focus Tours & Travels, Hyderabad Feb’16- Nov’17 - 1 yr 9 months

Cashier in Accounts Dept

Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience. Role: Maintenance of cash book, handling vendor payment & statement reconciliation, raising Handling of US VISA FEE process. Maintenance of supplier and client records in the ERP system, handled EDC machine, greeting customers/clients.

OSPS Telecom Group Pvt Ltd, Hyderabad Nov’14-Jan’16 - 1 yr 2 months

HR –Assistant cum Admin -Manager: Served as executive assistant to the management team, handled a busy phone system, and ensured a consistently positive customer experience. Role: Joining formalities.(colleting the relevant documents)Maintained Staff Attendance in ERP Software, Issue of ID cards, TA/DA, Vehicle insurance data. Maintained Stationery Register. Answering employee questions processing incoming mail, maintaining computer system by updating and entering data, providing customer service to organization employees, Maintenance of stores of telecom products.

New Chaitanya Jr. College, Hyderabad Jun’13-Jul’14 - 1 yr 1 month

Office Executive: Served as executive assistant to the management team, handled a busy phone system. Role: Admission process Types of Register’s maintained, Non-Teaching Staff and Teaching Staff Marks, Fee, Admissions, Student, CPT Attendance Register. Student Database in ERP, Stock of books, Issue of ID cards, Hall Tickets, SMS management, Student management, Conducting tests & exams, Notice board management, Maintained Cash Book., Leave statement of staff. Issue of salaries to staff.

Max New York LIC, Hyderabad Sept’12-May’13 - 9 months

Financial Advisor: Served as executive assistant to the management team, handled a busy phone system, and ensured a

consistently positive customer experience. Role: Maintained Customer Database

Core Logic Pvt. Ltd (CTS), Ameerpet, HUDA Mythrivanam Hyderabad Feb’11-Aug’12 - 1 yr 6 months

D&A Purchase : Served as executive assistant to the management team, handled a busy phone system, and ensured a consistently positive customer experience Role: Create suppliers in Navision Oracle ERP Software’s for Cognizant Clients,Vendor Management process, Invoices like, REO VM, VM, SOURCE DOC VM, and FARVV VM, Claims, out sourcing, Normal . Worked on 170Mark view application. Generating the supplier reports Lean Idea: It reduces the errors, TAT, process improvement, duplication of sites, supplier, CSR.

Narayana Jr. College, Himayatnagar, Hyderabad

Aug’10-Feb’11 - 7 months

Accounts Executive: Served as executive assistant to the management team, handled a busy phone system

Role: Books of Accounts Maintained in ERP, Preparation of Salaries, rental Agreement & other tasks.

GENPACT,Uppal, Hyderabad

Feb’07-Aug’09 - 2 yrs 6 months

Process Associate (E-buy to Pay) OHRID: 703020497: Served as executive assistant to the management team, handled a busy phone system, and ensured a consistently positive customer experience

Role: Creating Blanket Purchase Orders, PO‘s for Manufacturing, plant, RMI, GESMP, GCM, ASL Setup, VFS,E-SCAN Handled of business critical issues of PAC, EUR, UK clients. A lean idea is filed for process improvement, TAT and makes error free, CSR..

GE Capital, Uppal, Hyderabad Apr‘05 to Jan ’07 - 1 yr 9 months

Logistics HD Executive (Cabs- Transport dept.):

Role: Maintained records in ERP on Facilities Handled Internal requests of GE, employees, Knowledge Central Ticketing Process, Shift in the absence of manager, scheduling the team Roaster, Maintenance of stores, Issue of ID cards, Audit of vendor bills. Lean Ideas Analyzed and recommended changes: In Central Support Process to reduce the process time of Support call tickets. Transport System, Security system for parking of Company & Staff Vehicles. CSR.

RAMU & RAVI C. A, Abids, Hyderabad Apr‘02 to Mar ’05 - 2 yrs 3 months

Accounts cum Audit Assistant:

Role: Maintenance of accounts of different companies in Tally. Audit work done in firms & companies, Other Miscellaneous works. Preparation of challans and computations as adviced by C A person.

Education

Keshav Memorial Degree College, Hyderabad – B.com computers

2001

Certification

Certified In : A.D.S.T from ECIT, Accounting Packages, Tally ERP9, Oracle Fin.

DT: C. Srikanth

Place: HYDERABAD Signature

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