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Customer Care Tourism

Location:
Port Elizabeth, Eastern Cape, South Africa
Salary:
9000
Posted:
October 26, 2020

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Resume:

CURRICULUM VITAE

Simoné Joreen von Caues

CURRICULUM VITAE

Simoné Joreen von Caues

PERSONAL DETAILS:

Surname : von Caues

First Names : Simone

Known as : Simone

Identity Number : 921**********

Contact Numbers : 079*******

Physical Address : 11 Digby Road, Framesby Port Elizabeth 6045

Languages : Afrikaans and English

Transport : Yes

Driver’s License : Yes

EDUCATIONAL QUALIFICATIONS:

High School Attended : Framesby High School

Standard Passed : Grade 12 / Matric

Year : 2011

Subjects : Afrikaans, English, Life Orientation, Tourism, Consumer Study, CAT, Mathematical Literary.

College : Varsity College

1st Year Subjects : Business Communications, Customer Care and

Guest Hosting, Introduction to Personal Computing Marketing for Tourism 1, South African Travel

Products and Operations, Sustainable Tourism

Development 1, Tourism Management 1, Travel

Destinations 1, Work Integrated Learning 1

2nd Year Subjects : Tourism Management 2, Travel Destinations 2,

Domestic Fares and Ticketing, Marketing for Tourism 2, Sustainable Tourism Development 2,

Tour Planning 1, Travel Destinations 2, Travel

Information System (Cyber Travel), Work Integrated Learning 2

3rd Year Subjects : Travel Destinations 3, Global Distribution

System, Conference and Event Management,

International Fares and Ticketing,

Sustainable Tourism Development 3,

Work Integrated Learning 3,

Financial Management for Non-Financial Managers1

ACHIEVEMENTS:

DTT Domestic Fares and Ticketing Certificate

DTT International Fares and Ticketing Gold Certificate

Star of the night academic achievement Year 1, Year 2 and Year 3

Captain of first team hockey

VC Cares – community projects

Passed Diploma in Travel and Tourism Management with distinction

COMPUTER LITERACY:

Microsoft Office Word, Excel, PowerPoint

Galileo

EMPLOYMENT HISTORY:

Company : PE Home Industries

Position : Cashier/ Store Assistant

Period Employed : 2010 – 2014 ( Part time – Holidays and weekends)

Duties : Serve Customers

Reason for leaving : Started full time at Rennies BCD Travel November 2014

Company : Rennies BCD Travel

Position : Domestic Travel Consultant November 2014 – April 2019

: Intermediate Travel Consultant as from April 2019

Period Employed : November 2014- July 2020

Duties : Responsibilities include:

Quotes that is suitable for the travel options that best suit the client’s needs and what they are requesting

Book airline tickets, reserve accommodation and rental transportation

Giving different options for regional bookings and basic international travel

Offer and promote different services and offerings

Building relationship with clients and to maintain the relationships

REFERENCES:

Delmarie Fowlds – Rennies BCD Travel

082-***-****

Heidi Hawkes - Rennies BCD Travel Travel Manager

084-***-****

Lizelle Jansen van Vuuren – PE Home Industry

072-***-****

Simone Joreen von Caues



Contact this candidate