ABDUL SALAM

Contact No : +966-***-******

+91-974*-******

Email : adha39@r.postjobfree.com

CAREER OBJECTIVE

To secure a senior level position in Food and Beverage industry, to show my excellence in hospitality sector. To work in an environment which offers a good opportunity to share my knowledge and skills in this challenging environment, where I will be able to provide prompt and substantially contribute towards the development of the organization.

CAREER SUMMARY

Passionate and goal-oriented with more than 17 years of experience in the field of hospitality; capable of dealing corporate guests and able to prioritize and delegate tasks effectively to ensure timely project completion within a team environment.

I have extraordinary knowledge and background in the restaurant, retail, and customer service industry that would be beneficial to the position being offered.

PROFESSIONAL EXPERIENCE

Total Experience: 17+ Years

Designation: SHOP IN-CHARGE,

BATAWEEL GROUP OF COMPANIES

Company: Charlotte French cake shop in Jeddah and Makkah, Saudi Arabia.

(Since 2013– 2020)

Maintain receipts, records, and withdrawals of the stockroom

Receive, unload, and shelve supplies

Perform other stock-related duties, including returning, packing, pricing, and labeling supplies

Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping

Rotate stock and coordinate the disposal of surpluses

Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control

Coordinate the handling of freight, the movement of equipment, and necessary minor repairs.

Designation: Captain Waiter in Food & Beverages Service Department:

Company: Montarosa Restaurant, Saudi Arabia (2008-2013)

Designation: Captain Waiter in Food & Beverages Service Department:

Company: Jelato Italino Restaurant, Jeddah (2006-2008)

Designation: Captain Waiter in Food & Beverages Service Department:

Company: Green Gate Hotel, Kerala, India (2004-2005)

Designation: Senior Waiter in Food & Beverages Service Department:

Company: The Woodlands, Kerala, India (11/12/2003 to 11/04/2004)

Designation: Supervisor (Trainee)

Company: Abad Copper Castle, Munnar, Kerala, India (2002-2003)

Designation: House-Keeping Department (Trainee)

Company: Abad Plaza, Cochin, Kerala, India (2001-2002)

Summarized Job responsibilities:

Memorized menu entries and daily specials to provide goodness to customer with questions about meal choices.

Accurately recorded orders and walk with kitchen staff to serve drinks and food that exceed expectations.

Took on crossing duties and restocking in preparation for next day.

Train all new floor staff and servers on customer service requirements proper food handling guidelines restaurant protocols and safety procedures.

Responds to customer concerns and inquiries to provide complete resolution.

Provided individual training to servers to correct concerns

Trained with bar staff to learn more about making and serving beverages

Handle customer complaints to maintain customer satisfaction

Assisted in training of new staff members regarding restaurant protocols safe and proper food handling procedures and service expectations.

Communicating effectively with management team and employees to maintain the highest level of service.

Assisting in catering operation such as setting-up social events, preparing off promises functions and collecting payments.

TRAINING & DEVELOPMENT

Training Certificate in Food Safety Principles from Training and Qualification center for workers in food and public health establishment, Jeddah.

Hajj Volunteer under Makkah Awali Hajj Cell, 2019

PROFESSIONAL SKILLS

Proficient in handling the documentation records of the purchased products

Expert and well-trained in handling IDS and different kinds of Microsoft packages such as MS Word, MS Excel, and other MS Office software packages.

Sincerity, honesty and Cross cultural sensitivity

Excellent communication skills and Warm Personality

Experience in fast paced and high profile work

PERSONAL DETAILS

Date of Birth : 01/11/1977

Gender : Male

Marital Status : Married

Languages : English, Arabic, Hindi and Malayalam

Nationality : Indian

PASSPORT DETAILS

Passport number : S7734803

Validity : 07/06/2018 to 06/06/2028

Place of Issue : Jeddah, Saudi Arabia

ACADEMIC DETAILS

April 2002: International Hotel Development and Management from The American Hotel & Lodging Association Educational Institute.

November 2000: International Hotel Management from Munnar Catering College, Kerala, India

March 1994: 10th standard/SSLC from Government high School, Meppad, Kerala, India

REFERENCES

1.Mr. Kamal, Accountant, Bataweel Group of Companies +966-*********

2.Mr. Arsad, Operation Manager, Jelato Italino Restaurant, Jeddah +966-*********.

DECLARATION

I hereby declare that all details mentioned above are all correct and through according to my knowledge and belief.

Abdul Salam

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