Yvette Glenn, PhD, RN, FNP-BC

*** **** ******* **. ***. 1016

Ridgeland, MS 39157

(Cell): 601-***-****

Email: adha35@r.postjobfree.com; adha35@r.postjobfree.com

PROFESSIONAL PROFILE

Highly accomplished nurse with experience in clinical program development and program supervision. Results-oriented and decisive leader who has demonstrated the ability to lead diverse teams of professionals in meeting personal and organizational goals. Proven track record of increased patient centered practices and enhanced Veteran care outcomes. Superb change agent with a talent for motivating and mentoring staff in excelling towards excellence.

PROFESSIONAL DEVELOPMENT

Certifications CVT Master Preceptor 2011

Planetree Coordinator 2010

Certified Wound Specialist 2004-2013

Family Nurse Practitioner 2001- present

VISN 11 Executive Academy 2009

VHA Care Coordination & Home Telehealth 2009

VISN 11 Leadership Development Program 2006

Licensure Advanced Practice Nurse 2001- present

Registered Professional Nurse 1995- present

Certification ANCC 2001- present

Professional Education

National Clinical Video Technology

(Master Preceptor Program) 2010

Vermillion Advantage- Leadership Tomorrow 2010

Pioneer Network National Conference

(Culture Change) 2010

VA National Culture Transformation Conference 2010

National AMSUS Annual Meeting 2009

Greenhouse Train the Trainer Education 2009

National Greenhouse Meeting 2009

VISN 11 Diversity Program Training 2009

EDUCATION

PHD Capella University 2015

MSN Illinois State University 2001

BSN Lakeview College of Nursing 1995

HONORS and AWARDS

Nursing Innovation Award 2013

Special Contribution Award, Diversity Committee 2008

Special Contribution Award, Diversity Committee 2008

Special Contribution Award 2006

Nursing Home Pressure Ulcer Workgroup 2006

Special Contribution Award 2006

Special Contribution Award 2006

Caring & Courtesy Award 2006

VHA Secretary's Excellence In Nursing- RN Expanded Role Award

(Local and VISN 11 recognition) 2005

Mennonite College of Nursing Young Alumni Award 2005

PROFESSIONAL EXPERIENCES

VISN 11 CVT Clinical Champion 2012-Present

Gifted Hands Nurse Staffing Agency 2016- Present

(CEO, President )

CLINICAL NURSE PRACTITIONER EXPERIENCE

Surgical Service- NP, GV Sonny Montgomery VAMC, 2013- Present.

Urology Specialty Care

Health and assessment of Veterans for urologic issues.

Assist with Community Care Consultation for Urologic care.

Work with the CAUTI Quality of Care team with decreasing CAUTI infections within hospital and nursing home.

Research- participate in the development of a Dedicated Education Unit for baccalaureate programs.

Surgical Service

Surgical Service responsibilities include evaluation for surgery, complete history and physical examinations, diagnose and treat illnesses, order laboratory tests and interpret, prescribe medications, counsel on preventive healthcare and review consults and follow-up care. Additional clinical responsibilities to surgical clinic for care and consultation for healthcare concerns, dermatological, wound care, urology.

General NP duties in Urology

Responsibilities to Ophthalmology clinic preoperative workups to include history and physical, obtain consents for surgery and postoperative care of patients.

Supervision of Ophthalmology Technicians.

Developed Wound Care and TeleWound program.

Project Lead in HAPU initiative.

Participate in RFP for VISN 16 TeleWound initiative.

Detail to Nursing Service- policy and functional statements development

Surgical Service- NP, Illiana- VAIHCS, 2007- Present.

Surgical Service responsibilities include evaluation for surgery, complete history and physical examinations, diagnose and treat illnesses, order laboratory tests and interpret, prescribe medications, counsel on preventive healthcare and review consults and follow-up care. Additional clinical responsibilities to surgical clinic for care and consultation for healthcare concerns, dermatological, wound care.

Responsibilities to Ophthalmology clinic preoperative workups to include history and physical, obtain consents for surgery and postoperative care of patients.

Developed Surgical Telehealth clinics(Orthopedics, Urology, Pain Management Education, General Surgery, Wound Care, Spinal Cord Injury-Spoke site)

Developed, implemented and maintained a comprehensive wound care program to include standardized protocols and algorithms for prevention of and treatment for altered skin integrity and wound care through identification of safe and cost effective resources.

Lead strategic development, content creation, and promote evidence-based practice in Virtual Care, Rural Health and other programs as assigned.

Developed of educational programs for veterans, family/caregiver, community and staff on prevention and treatment of alterations in skin integrity- to include palliative care practices.

Data analysis, review of performance initiatives and promotion of opportunities for improving patient care programs- develop and promote virtual care through TelePharmacy-Warfarin, TeleWound and TeleOsteoporosis clinics.

Women Veteran Program Manager, Illiana- VAIHCS, 2006-2007.

Collaborated with executive management to enhance women's health care within the organization.

Integrated women's health throughout the organization and with community.

Managed program development to include clinical and administrative assignments.

Evaluated organizational processes and systems to improve overall healthcare outcomes for women Veterans.

Engaged in women's health needs assessment to identify areas for improvement in female care.

Analyzed educational needs for client, caregiver/family, staff and community.

Maintained and disseminated current knowledge for women's health across the lifespan.

Reviewed and identified evidence-based guidelines for organizational implementation.

Wound Care Nurse- Clinical Nurse Specialist, Illiana- VAIHCS - VAIHCS, 2003-2006.

Completed organizational assessment and gap analysis for program development.

Coordinated Prevalence Studies for wound program development.

Developed and maintained wound data and tracking system, to include implementation of a nationally recognized skin risk assessment tool.

Lead strategic development of wound care program.

Developed high quality educational programs for all levels of staff specialties, to include multiple disciplines.

Community outreach for education and treatment programs for veterans and caregivers.

Completed organizational bed and mattress assessment, with bed purchase specific to patient population.

Participated on National Logistics workgroup on standardization of wound care products.

Developed and maintained evidence-based products for wound care.

Participated in VISN level performance improvement workgroups.

Care Manager- APRN-NP, HCR Manor Care, 2002-2003

Oversight to administrative and clinical management of staff and patients admitted to facilities in Champaign and Urbana.

Lead in clinical survey process with Public Health Department.

Developed and implement staff education.

Educator and Mentor for clinical staff.

Provided evaluation of treatment plan of care through history and physical assessment.

Initiate collaborative/interdisciplinary team approach to prevent re-hospitalizations and integration of advanced sub-acute care principles to permit caring for patients in long term care setting.

Administrative and Clinical responsibilities to patients, families and staff.

Wound Care Specialist- NP, Patient Support Solutions/Advanced Wound Care, 2001-2003

Administrative oversight to Extended Care facilities (ECF) requiring Wound Consultants.

Clinical consultant for ECFs and assisted living facilities requiring wound care.

Developed and participated in multidisciplinary teams.

Extensive travel to multiple patient care settings.

Use of the wound care philosophy and evidence-based principles of practice

Nurse Practitioner, Gibson City Hospital, 2002-2003

Clinical experience: perform physical assessments for daycare, school, and occupational physicals. Responsible for urine drug screens

Treatment of acutely ill patients

HIGHLIGHTS OF WORK EXPERIENCE

Nursing Service Detail- GV Sonny Montgomery VAMC, 2014-2015

Responsible for policy development

Development of new functional statements

Assist Performance Improvement in OIG CAP review preparation for Pressure Ulcer Program

Develop reading materials specific to specialty programs (Falls, Mental Health)

Develop Observational Assistant policy in coordination with Education

Geriatrics and Extended Health Detail- Illiana- VAIHCS 2013-present

Responsible for Geriatrics Clinic, HBPC, and CLC patients

Nurse Practitioner- Provider responsibilities in the overall care of geriatric rehab and skilled care patients.

Admission history and physical examinations, discharge assessment and planning, address chronic disease concerns.

HBPC patient caseload- interdisciplinary team meetings to meet patient care needs and adjust treatment regimen.

Mental Health Assignment- Illiana- VAIHCS 2012-present

Developed a scorecard for mental health services

Lead in the development of a database representative of providers and clinic utilization.

Defined data capture methods through collaborative practices with DSS and VSSC programs.

Patient Education Program- Mentor- VAIHCS 2012-2012

Mentor new Patient Education Coordinator in the development of Patient Education program locally.

My HealtheVet- Detail, Illiana- VAIHCS 2011- 2012

Performed a needs assessment to determine My HealtheVet (MHV) program needs.

Established systems to enhance outcomes with registration and authentication process.

Supervised and mentored MHV Coordinator.

Participated in development of targets and action plan for program.

Establish educational needs for Veterans and Staff.

Telehealth CVT- Detail, Illiana- VAIHCS, 2010-2011

Lead and develop local and VISN-level CVT2Home program as the CVT Clinical Champion.

Full responsibility in the development of Clinical Video Teleconferencing (CVT) program. Direct all operations for development of new program.

Secured funding for pharmacist for TeleWarfarin Clinic.

Provided oversight and consultation in equipment purchase.

Spearheaded the successful hiring of Licensed Practical Nurses as Telehealth Clinical Technicians for CVT program.

Interfaced with VISNwide Telehealth staff in program development aspects for CVT.

Directed marketing strategies for virtual care modalities to enhance clinic utilization.

Developed 23 clinics to include first ever Osteoporosis/Wound/Orthopedics/Urology CVT clinics.

Developed a national CVT scorecard through Master Preceptor CVT program.

Customer Service Coordinator- Detail, Illiana – VAIHCS, 2010

Supervision of Patient Advocate program and staff.

Developed of Customer Service Coordinator position and program.

Managed Patient Advocate program, Planetree, Patient Centered Care activities

Revitalized Patient Advocate Liaison (PAL) program with identification of organizational PALs in each service.

Conducted gap analysis and program plan to improve patient satisfaction outcomes.

Effectively led teams to improve patient centered practices.

Participated on leadership team development for Greenhouse Model; to include Greenhouse Education for CLC staff.

Performed comprehensive program analysis for determining organizational needs based on Planetree assessment and findings.

Established and managed programmatic goals for implementation of Planetree.

Lead for Patient Centered Care Innovations Wayfinding and Library projects.

Coordinated and prepared proposals for Ambassador Program, Patient Advocate Liaison program and transport system for veterans.

Promoted cultural change initiatives through the organization by leading Customer Service/Veteran Centered Care committee and development of projects such as Healing Gardens.

Development of and participated in monitoring of improvement initiatives for the organization (i.e.Healing Gardens through CLC, wayfinding projects, library initiative).

Completion of the Cultural Competence Organizational Assessment.

REGISTERED NURSE EXPERIENCE

Registered Nurse- Home Care, Alpha Christian Registry, 1997-2001

Home care- nursing duties to pediatric clients in their home, including tracheostomy, gastrostomy, and ventilator care

Registered Nurse- Dialysis, Renal Research Institute, 1999-2000

Dialysis Center- Dialysis skills. Required skills in needle insertion, charting, acid-base balance and administration of IV medications. Care of inpatient and outpatients.

Director of Nursing, Heritage Nursing Center, 1998-1999

Provide leadership, direction and guidance to assigned staff in a long term care environment, ensuring quality of care to patients and families. Responsible for nursing program to include personnel issues and promotion of a productive and healthy work environment. Responsible for counseling, training, coaching staff, to include performance appraisals.

Registered Nurse- Developmental, Developmental Services Center, 1997-1998

Developmental- screenings to children 0-3, provided referrals, case managed families, reviewed medical records, maintain therapy prescriptions and updated health histories.

Charge Nurse, Manor Care Health Services, 1995-1996

Nursing care- acute and chronically ill client care. Responsible for unit on evening shift, to include staff assignments, coordination of care and services, review and completion of MDS materials.

ADJUNCT/FREELANCE PROFESSIONAL EXPERIENCE

Walden University 2016- Present

Contributing Faculty

Educator/Facilitator: Advanced Pathophysiology, Advanced Health Assessments

DeVry University/Chamberlain 2009-2016

Visiting Professor

Educator/Facilitator: Health Assessments

University Of Illinois 2008-2010

Adjunct Professor, MSN/FNP Nurse Practitioner program.

Graduate Preceptor: MSN/FNP students; facilitation of clinical experiences at VA Illiana Health Care System

Adjunct clinical specialist for BSN students at VA Illiana Health Care System

University of Phoenix 2004-2006

Adjunct Professor, LPN, BSN, MSN program.

Primary teaching areas: Nursing Theory, Geriatrics, Family Care, Health Assessment.

Demonstrated versatility and ability to facilitate 2-3 courses concurrently through each term. Average class size 20 students.

Reviewer (ad hoc) – Elsevier Publishing. 2003-2008.

PUBLICATIONS

Advance (Freelance)- Glenn, Yvette (2005). Review of Wound Care Practice. URL: http://nurse-practitioners.advanceweb.com/common/EditorialSearch/AViewer.aspx?CC=4 2005

Glenn, Yvette (2006). When Your Patient Is Sensitive To Tape. Nursing 2006, 36(1), 17.

Glenn, Yvette (2015). Incivility in Nursing. VA Advanced Practice Nursing Newsletter, 2015.

Glenn, Yvette (2020). High Blood Pressure in African-Americans. Unity in Action Magazine, 2020.

Glenn, Yvette (2020). Covid-19 in African-Americans. Unity in Action Magazine, 2020.

Glenn, Yvette (2020). Church and the Healthcare Community. Unity in Action Magazine, 2020.

Glenn, Yvette (2020). Healthcare Centers in High-Risk Communities: A Growing Need. Unity in Action Magazine, 2020.

PRESENTATIONS/WORKSHOPS

Glenn, Yvette (2020). Health Literacy in African-Americans. Lecture/Presentation, Summer, Hood Vote Neighborhood Transformation.

Glenn, Yvette (2016). Civility in Nursing. Lecture/presentation, Summer, Mississippi Advanced Practice Nursing Association.

Glenn, Yvette (2008- 2012). Wound Care, Lecture/presentation, Fall, Lakeview College of Nursing.

Glenn, Yvette (2004- 2007). Wound Care, Lecture/presentation, Spring, Illinois State University, Mennonite College of Nursing.

Glenn, Yvette (2007), "Women Veteran Program." Poster Presentation, 2007, VA Illiana Health Care System, May, 2007.

Glenn, Yvette (2007), "Wound Care: Negative Pressure Therapy." Poster Presentation, 2007, VA Illiana Health Care System, May 2007.

Glenn, Yvette (2006). "Pressure Ulcer Prevention and Treatment." 2006, VISN 11 Pressure Ulcer Summit, Indiana Wesleyn, July, 2006, Fort Wayne, IN.

Glenn, Yvette (2004 -2007). *"Pressure Ulcer Prevention, Treatment and Palliative Care.", VA Illiana Health Care System.

*Contact hours; awarded through Ohio Nurses Association

PUBLISHED RESEARCH

Glenn, Yvette (2015): Influences of Civility on Learning within the Clinical Setting. Dissertation

REFERENCES

Dr. Daniel Kim, MD, GV Sonny Montgomery VA Medical Center

Cell: 601-***-**** email: adha35@r.postjobfree.com

Towanda Sharkey, FNP, GV Sonny Montgomery VA Medical Center

Cell: 601-***-**** email: adha35@r.postjobfree.com

Sandra Christmas, FNP, GV Sonny Montgomery VA Medical Center

Cell: 601-***-**** email: adha35@r.postjobfree.com

Darrell Gillespie, Pastor, Proverbs Church, Minnapolis, MN

Cell: 612-***-**** email: adha35@r.postjobfree.com

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