D. PRINCETON PAUL AROCKIARAJ
E-Mail: adha2c@r.postjobfree.com
Contact: +91-729*******
Profile Summary
●A seasoned professional with a career of 18 years in executing large-scale programs on various technologies right from incubation, development, deployment through production support.
●Comprehensive experience in both Services and Product organizations across different verticals like Home Mortgage, Retail, Healthcare, Education and Digital (Mobile, Web Services, Integrations).
●Having successfully led projects and products through aggressive governance processes, executive leadership and communication channels for teams across the globe.
●Skilled at defining tailored delivery methodologies for the programs depending on the technology and business goals, resource optimization, and offshore/onshore model.
Key Achievements:
●Successful transition of critical projects from Waterfall to Agile methodology and improved Go-To-Market.
●Customized release plan, developed and implemented for different products, thus accelerating productivity with quality.
●Handling multiple complex programs for 12 projects in 3 products with peak team size of 120+ associates.
●Annually managed 15 production releases for the last 5 years.
●Implemented JIRA migrations to improve technology currency and saved license cost by 60%.
●Lead large programs with annual revenues of 10MUSD.
●Lead initiative to get organization SSAE certified by external agencies.
●Implemented and customized JIRA tool for organization and product needs.
Skills
●Establishing & Managing Program Management Office (PMO)
●PMP Trained. Program Management, Project Schedule, Project Tracking, Team management, Change requests and Project retrospectives.
●Expert in Agile and Scrum processes
●Coordination with Product and Technology teams to manage as per Project Roadmaps and Releases
●Managing reports, analysis and Key Program Metrics and decision making.
●Process Improvement, Team Building, Risk Management.
●Expert in JIRA, REDMINE, MS Word, Power Point, Excel and MS Project.
●Experienced full stack developer and architect.
●Strong Technical Background: ASP.NET, MVC4, C#, Ajax, NHibernate, Spring.NET, XML, MS SQL 2008, MYSQL, JavaScript, HTML, Sencha Touch, jQuery Mobile.
Core Competencies
●Project planning and execution
●Stakeholder Management
●Team building and leadership
●Solution design and delivery
●Training and Mentoring
Education
2002 Masters in Computer Applications, St. Joseph’s College, Tiruchirappalli, TamilNadu
1999 Bachelor of Science in Physics, St. Xavier’s College, Palayamkottai, TamilNadu
Experience Summary
Organization
Designation
Duration
Encora, Chennai
(Acquired ISGN in Jan 2020)
Sr. Program Manager
Till date (Jan 2020 – Till Date)
ISGN, Chennai
Program Manager
4yrs 8 months (May 2015 – Jan 2020)
Vmoksha, Bangalore
Technical Architect
3yrs 6 months (Oct 2011 - Mar 2015)
Mainstay, Bangalore
(Senior)Software Engineer
9yrs 4 months (Jun 2002 – Sep 2011)
Professional Experience
Encora, Chennai (www.encora.com)
Jan 2020 – Till date
Earlier ISGN (www.isgn.com)
May 2015 – Jan 2020
Encora provides differentiated innovation services and software engineering solutions across a wide range of leading-edge technologies, including Big Data, analytics, machine learning, IoT, mobile, cloud, UI/UX, and test automation.
Sr. Program Manager, Jan'20 – Till date
Responsible for Program management in Agile for multiple products having multiple projects and releases.
●Leading PMO team. Standardising Project Management systems and processes by creating new/improving current processes and coordinate organizational procedures for optimized efficiency and productivity.
●Defining the appropriate standards of governance and ownership of the project delivery lifecycles
●Participation in Monthly Engagement review meetings with CXO.
●Coordinate with Product and Technical teams to meet Product level roadmaps
●Monitor project execution by developing effective project plans.
●Adhering to governance and communication plan.
●Ensure seamless communication with all stakeholders and Executive management on Program status, Roadmaps, Releases, CRs, and Risks.
●Ensuring projects aligned with overall KPI’s of product.
●To make teams adhere to agile processes like backlog prioritization, Sprint ceremonies and Retrospection to improve Product release efficiency.
●Administer JIRA tool for the organization
●Mentor teams and leaders
Program Manager, May'15 – Jan 2020 (ISGN)
●Direct reporting to Chief Technology Officer.
●Coordinate with Product and Technical teams to meet Product level roadmaps
●Monitor project execution by developing effective project plans.
●Adhering to governance and communication plan.
●Ensure seamless communication with all stakeholders and Executive management on Program status, Roadmaps, Releases, CRs, and Risks.
●Ensuring projects aligned with overall KPI’s of product.
●To make teams adhere to agile processes like backlog prioritization, Sprint ceremonies and Retrospection to improve Product release efficiency.
●Administer JIRA tool for the organization
●Mentor teams and leaders
Vmoksha Technologies Pvt. Ltd., Bangalore (www.vmokshagroup.com)
October 2011 – March 2015
Vmoksha Technologies Pvt. Ltd. is an IT outsourcing Services Company with a strong focus on offshore services and adapting its flexible business model for customers around the globe.
Project Manager & Technical Architect, Sep'13 – Mar’15
Responsible for defining the overall structuring and delivery of a software system
●Direct reporting to Delivery Manager
●Make high level design choices and dictate technical standards
●Ensure software coding standards are maintained across the project
●Ensure seamless communication and reporting to clients
●Involve in Analysis, WBS, Estimation, and Documentation
●Facilitate discussions and reviews
●Release Management
Senior Software Engineer, Oct'11 – Aug’13
Responsible for defining the overall structure of a software system
●Ensure developing software solutions with high coding standards and quality.
Mainstay Teleservices Pvt. Ltd., Bangalore
June 2002 – September 2011
Mainstay Teleservices Pvt. Ltd is an ITES services company with a strong focus on offshore call centre services
Senior Software Engineer & Software Engineer, Jun’02 – Sep’11
●Worked as developer for creating call centre dialer applications and reporting tools.
●Interaction with clients and all stakeholders.
SENIOR PROGRAM MANAGER
“Action oriented, results focused and experienced software program manager with a strong engineering background”