Employee Relations Manager

*

Ahmed Farouk Shaaban Mohamed

** ***** ********, *****, *****, Egypt

Mobile: 002-0100-669-9758 – 010*-***-****

Email: adha05@r.postjobfree.com

Linkedin: https://www.linkedin.com/in/ahmed-farouk13807123?trk=nav_responsive_tab_profile EDUCATION

MBA, Human Resources Management, Arab Academy for Banking & Financial Sciences, Cairo, Egypt, 2017.

Human Resources Certificate, American University in Cairo, Cairo, Egypt, 2013. B.Sc., Science of Computer System, Higher Institute for Specific Studies, Heliopolis, Cairo, Egypt, 1998.

OVERVIEW

I am a professional Human Resources Manager who has a hands-on experience in a leading regional & international stakeholders of the Engineering market among those are Arab Swiss Engineering Company – ASEC & EHAF Consulting Engineers. My 20 years of experience are diverse and integrated. My areas of expertise include Human Resources Strategies, Training & Development, Employees & Labor Relations, Compensation & Benefits, Talent Acquisition & Management, Organization Development & Performance Management. CAREER-RELATED EXPERIENCE

1. HR and Administration Manager, EHE Consulting Engineers, Cairo, Egypt, April 2019 – Present

Screening CVs in databank, website, received as a result of publishing an advertisement or website search, etc..

Conduct initial interviews if required and make assessment reports.

Phone interviews & face to face interviews with shortlisted candidates.

Prepare and conduct all related assessment reports.

Receive feedback on the short-listed CVs.

Coordinating the final interviews and induction process.

Get the approval of the selected candidates on the job offer.

Preparing HR letters.

Responsible for performance appraisal system.

Responsible for the Training function

Responsible for the employee relation function

Responsible for the career path for all employees

Responsible for personnel function (e.g attendance, Medical insurance, etc..)

Handles all Event Management

Responsible for all administrative tasks.

Explaining human resources policies, procedures, laws, and standards to new and existing employees.

2

Preparing or updating employment records related to hiring, transferring, promoting, and terminating.

Ensuring new hire paperwork is completed and processed.

Understand employee opinions and anticipate their needs and concerns.

Provide guidance and input on business unit restructuring, workforce planning, succession planning.

Ensures that the company’s recruitment policies, processes, and standards are followed at all levels.

Observe and evaluate the internal and external environment to improve HR policies and initiatives to enhance employee engagement and overall business performance, partnering with HR operations colleagues as appropriate.

Directs and oversees all administration related activities. 2. HR Manager, EHAF Consulting Engineers, Giza, Egypt, November 2017 – April 2019.

Developing and implementing HR strategies and initiatives aligned with the overall business strategy.

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Maintains and enhances the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

Maintain pay plan and benefits program.

Assess training needs to apply and monitor training programs.

Report to management and provide decision support through HR metrics.

Ensures legal compliance by monitoring and implementing applicable human resource legal requirements; conducting investigations; maintaining records and representing the organization.

Maintains human resource staff by recruiting, selecting, orienting, training employees and analyzing exit interviews; recommending changes.

Responsible for recruitment activities of Executive and Top Level positions.

Oversee and manage a performance appraisal system that drives high performance.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

Completes human resource operational requirements by scheduling and assigning employees; following up on work results.

3. HR Operations & Employees Relation Section Head, Arab Swiss Engineering Company – ASEC, Cairo, Egypt, March 2013 – June 2017.

Audit, present, analyze and compare the actual performance of the HR Field representatives against the job description, through the quarterly audit report.

Approve and control the HR Field quarterly action plans to overcome, work and correct findings appeared in the audit.

Report on the HR key performance indicators with the accordance of the HR rep. staff and provide recommendations to the HR Operations Manager. 3

Ensure proper implementation of staffing system within projects according to the approved recruitment annual plan & following the selection standards, hiring process, regulations and procedures.

Update and inform department heads within the projects by the selection methods and techniques.

Ensure that all new comers are full equipped, acquainted with their jobs and have received the orientation program.

Monitor the measurements and reports provided by the HR representatives about staffing and support taking actions.

Monitor the accomplishment of the projects' department heads to the performance management system methods and techniques as per the talent management policies and procedures.

Work with the talent management manager in ensuring proper implementation of ASEC business school.

Communicate with the technical training department to fulfill the training needs of ASEC staff.

Report and update the training history of all in sites staff with the accordance of the HR representatives.

Inform, interpret and control the HR policies / practices (including grievance, discipline, and code of conduct, succession planning and employees’ morale) within the projects.

Ensure effective implementation to the communication and employee relations system.

Measure and analyze the employees’ morale and provides recommendations for improvement.

Ensure that the overall work environment is up to standard at all times.

Maintain awareness and knowledge of updated HR theories and methods & provide suitable interpretation to ASEC HR rep. staff.

Contribute to the development of the Human Resource function by developing an employee relations strategy that is aligned with business needs.

Implement all employee relations initiatives within the company.

Supported all parts of the business on employee relations matters to ensure their effective management. Issues include: grievances, complaints, suggestions and performance issues.

Provide recommendations on related matters. i.e.: pay reviews, reward projects, work environment, career development, benefits and services … etc.

Update and inform the employees about the current projects in the HR Department and keep them involved all the times.

Plan, supervise, and review work of subordinates.

Provide coaching and continuous feedback to the HR representative staff.

Appraise the staff performance, identifying the needed training & making action plans for improvement.

4. Administration Section Head, ASEC, Cairo, Egypt, May 2011 - Feb 2013.

Administer the company laws, rules and instructions.

Follow-up daily attendance and leaves.

Follow-up daily overtime through the extra time report sent by the Director of the Section after its approval by the Project Manager.

Solve all the problems of the site and employees related to the government entities

(Office of Labor and Social Security).

4

Follow-up and supervise the work of public relations and hospitality for the sites.

Keep records and reports for the site in the competent authorities.

Maintain constant communication between the site and the administration in the head office.

Responding to inquiries of workers in the site according to the regulations and procedures and referring to management when needed.

Prepare weekly and bi-weekly, monthly, semi-annual and annual reports and submitting them to the HR & Administration Director and discuss these reports in periodic meetings of senior management.

Review and analyze of administration expenses to control them.

Issue a monthly report with the expenses of transitions and compare with previous months to find out the reasons for the differences if found. 5. Administration Section Head, ASEC, Djelfa Cement Project, Algeria, Feb 2008 – May 2011.

Administer the company laws, rules and instructions.

Responsible for handling company rental cars for employee’s transportation and financial related issues in Algeria

Responsible for employee’s contracts residents in Algeria.

Handle all residential concerns for all employees in Algeria.

Review the Egyptian employee’s security contract with the Algerian Authorities.

Follow-up all employees’ entry visas and work permits.

Manage all employees’ time sheets versus holidays, sickness, outside site permissions in Algeria.

Follow-up all employees related salary packages, incentives bonuses, etc.

Manage and handle all office and cars related running costs. 6. Computer Specialist and Administration, ASEC, Tourah Project & Head Office, Cairo,1999 - 2008.

Issue the daily, weekly & monthly production reports.

Issue the spare parts purchasing and fabrication requests and follow up the supply of materials to store, as well as the supplier’s invoices and payments.

Issue weekly and monthly reports for the status of the spare parts purchase and fabrication orders.

Prepare the daily and monthly working hours reports for all labors and employees as well as managing the attendance of the employees (holidays, vacations, sick leaves, etc).

Prepare technical & process audit for the following:

Tourah Portland cement plant lines #8 and #9.

Arab company for white cement industry – Jordan.

Development & Investment Authority at Site – Libya.

Kerbala cement plant, Al-Muthana cement plant and Umm Qasr grinding plant in IRAQ for rehabilitation and technical management offer preparation.

Zahana, Meftah and Hadjar Soud cement plants in Algeria due diligence for companies capital participation under technical management.

Tartous and Adra Cement Plants in Syria due diligence for companies capital participation under technical management.

Arabian, Al-Chahba and Hama Cement Plants in Syria due diligence for companies capital participation under technical management.

5

Language and Computer Skills

Language : Arabic : Mother tongue.

Very good in written & spoken English & Arabic

Computer : Proficient user of MS Office Package & Internet. Training & Soft Skills

Emotional Intelligence Workshop Knowledge Center

Planning Techniques Knowledge Center

Leadership hpa Academy

Communication Excellence Evolution Center

Renewable Roles of Chief Administrative ASEC Training Center Coaching ASEC Training Center

Stress Management ASEC Training Center

Communication Skills ASEC Training Center

Effective Dealing skills ASEC Training Center

Effective Management and Leadership Style American Chamber of Commerce Time Management Fundamentals American Chamber of Commerce Effective Business Communication American Chamber of Commerce Member of the Occupational Safety and Health American Chamber of Commerce PERSONAL DATA

Date of Birth: November 21, 1976.

Nationality: Egyptian

Military Status: Exempted

REFERENCES FURNISHED UPON REQUEST

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