Antonio March

**** ****** ** *** *** Bladensburg MD, 20710

adh9z7@r.postjobfree.com

Objective: To obtain a position that will enable me to use my strong organizational skills educational background and ability to work well with people.

Education

Fairmont Heights High School 1401 Nye St, Capitol Heights MD

Graduated June 2015 with a GPA of 2.8

Highlights

Maryland Licensed Security Guard

Basic Entry Level Security Training Completion

Knowledge of Intellex CCTV and PTZ camera systems

Cuts notches in key blanks to duplicate notches of original key, using key-duplicating machine

Apprehended numerous shoplifters by recognizing suspicious behavior, using available surveillance systems, and taking action at the appropriate time

Worked with Secret Service and County police in securing area and assisting in further security protocols

CPR/AED certified

Commissioned Special Police Officer for Smithsonian Institution

Current GS-5 Step 1/ Security Guard (O-85)

Work Experience

[ September18,2017- Present ]

[Federal Police Officer] [Smithsonian Institution] [Independence Ave SW & 7th St SW, Washington, DC 20560]

OPS Operations is the focal point for all security related activities within the Smithsonian Institution. Responsibilities consist of ensuring the safety and security of the Smithsonian staff and visitors and protects the Smithsonian treasures, property and grounds. Conducts routine and non-routine inspection to ensure compliance with security/safety requirements. Provides customer service to museum visitors and is responsive to visitors needs and leaves them with a positive impression of museum security personnel. Communicates verbally, clearly and concisely. Takes immediate action to deter theft, vandalism, or any form of danger, applies physical exertion, taking an active role in ensuring that the workplace is free from all forms of sexual harassment or other offensive behavior, protect persons and property; maintain peace and decorum; direct persons to comply with rules and law; enforce rules and law as required. Ensures the safety and security of the Smithsonian staff and visitors and protects the Smithsonian treasures, property and grounds. Conducts routine and non-routine inspection to ensure compliance with security/safety requirements. Answers brief visitor questions, determines whether appropriate authorization for access exists and provides assistance. Verifies personal credentials, prints visitor passes and badges, creates and edits card holder records. Communicates verbally, clearly and concisely. Takes immediate action to deter theft, vandalism, or any form of danger. Performs duties of a Police Officer to include installation access, usage of physical access control equipment and visitor access on government facilities. Safeguards Government personnel, information, operations, and critical assets in accordance with a wide variety of Federal rules and agency, local regulations and policies. Applies physical exertion such as long periods of standing, walking, bending, stooping, reaching, crawling, and similar activities and lifting and carrying of heavy objects of 50 pounds or less, such as two-way radios.

[ June 02, 2017- September 12,2017 ]

[Guest Services] [Redskins organization] [ 1600 Fedex way Hyattsville Md, 20785]

assist all fans with locating their respective seating location within the ballpark, and assist fans by answering questions about the facility and team. Ushers will also assist in keeping Classic Park a clean environment, and work with the management staff to resolve any situation which requires attention

[March 14,2017 – September 09, 2017]

[Operations associate] [JCPenney] [9100 Mchugh dr. #576 Lanham, MD 20706]

Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you. Replenish and restock the store, understand the needs of the customer when merchandise is getting low you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need receive and unload merchandise work with your co-workers to unload a truck and prepare the merchandise in the backroom you keep the stockroom safe, clean, and organize; be responsible for finding and fulfilling orders placed online.

[November 27,2016 – March 13,2017 ]

[Loss Prevention Field Agent] [JCPenney] [9100 Mchugh dr #576 Lanham, MD 20706]

Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance: Observes customer’s and contractor’s (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed. Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise. Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement. Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports. Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed

[August 7,2016 – October 21,2016]

[Loss Prevention Agent] [Sixflag's America] [13710 Central ave Upper Marlboro, MD 20721]

Conduct in-park, external investigations of loss situations, including shoplifting, resale of tickets, vandalism, theft of services, etc. Conduct external interviews of Guests involved in loss Conduct witness interviews to document details of events Prepare legal documentation of observations conducted Interact with Guests of all ages and explain legal consequences of actions Conduct mobile, stationary and video surveillance of internal and external investigations

[April 2, 2015 - August 7,2016]

[Security Corporal] [Six flag's America] 13710 Central ave Upper Marlboro, MD 20721]

The purpose of this position is the first line supervisor responsible for the supervision, training, and direction of Security Officer. Positions also include protecting all employees, Guests, and company property; assist Guests and employees with questions and problems in a friendly and engaging manner. Duties and responsibilities include enforcing laws and park policy, area patrol, gate inspection, parking lot patrol, queue line patrol, concert duty, post duty, conducting traffic control, escorting money, dispatching and paperwork.

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