Tasheeker M. Williams

MSN, FNP-BC, CRNP,RN, CM/DM

Home: 410-***-****

Owings Mills, MD 21117 Mobile: 443-***-****

adh9yj@r.postjobfree.com

OBJECTIVE

Seeking a healthcare administrator position in an established institution where my managerial, leadership and organizational skills and experience of over twenty years in healthcare can be optimized, for health care service policy of the institution.

Qualifications:

Exceptional, clinically minded health care manager and director with value analysis competencies. Ability to critically think and use evidence based practice to ensure best outcome for end-users and stakeholders. Results focused and effectual leader with proven ability to manage hospital settings, adult day care, long term care and assisted living communities. Change agent with exceptional proven results in relationship and team building. Talent for proactively identifying, developing solutions and resolving problems. Assisted in the development of new programs and company policy and procedures. Background in staff development and education, quality improvement, working with both professional and non-professional staff. Expertise in patient/nurse/provider communication, revenue tracking and documentation.

PROFESSIONAL EXPERIENCE

InGenesis Healthcare 2019-2020

Director of Clinical Operations

Responsible to the Chief Nurse Officer/SVP MSP Operations for visionary leadership, strategic management and growth of the Master Service Provider program; average total program spend of $45 million. Administrative oversight of clinical programs within the PA, UTSWAC and State of Ohio programs.

Selected accomplishments:

Oversee the development, implementation, and monitoring of scope of practice and clinical standards for all clinical employees to ensure clinical competency, ongoing education and training.

Collaborated on a clinical operational blueprint to drive growth and revenue within organization and within other markets

Developed Key performance indicators and metrics to monitor, assess and optimize sales and customer service strategies

Worked closely with executive team to provide research and analysis of client data to support sales and fulfillment strategies

Achieved a saving of over a million dollars along with higher service levels and client satisfaction by streamlining institutional processes and assessing market values

Direct the development, implementation, and consistent application of effective organizational policies, procedures, protocols and practices.

Develop and support internal controls to ensure policies and operating procedures are followed, necessary controls are effective and efficient, and compliance with current laws and regulations is achieved.

Strategize and drive process improvements focused on innovative care delivery and/or operational models designed to improve operations, outcomes, and patient safety.

Maintain accountability for achieving excellence and create measurable, sustainable results and change.

Develop a culture of continuous improvement, through delivery, expert advice, facilitation, coaching and guidance.

Develop strong operational leaders and teams utilizing best practices to enhance performance and support the organizational success.

Utilize data and information to make informed and evidenced based decisions. Collaborate with the colleagues to develop quality improvement and patient safety plans.

Maintain a working knowledge of current clinical practice and regulatory requirements and demonstrate in-depth knowledge of healthcare economics and policy.

Provide clinical representation on various MSP projects, teams and committees.

Perform other duties and assist with special projects as assigned

LifeBridge Healthcare, Sinai Hospital 2014-2019

Peri Operative Assistant Manager

Responsible to the Manager of Peri Operative Services Acts as a liaison between various hospital departments and nursing units through participation in interdepartmental and hospital committees. Assisted with implementing hospital wide new product adds working with Value Analysis. Collaborative oversight of twenty million dollar OR budget.

Selected accomplishments:

Serves as operational resource person to resolve all Perioperative Departments business issues.

Conducts ongoing, comprehensive, integrated trial assessments

Assessment of the quality and appropriateness of the care provided during clinical trials

Assessment the standards of clinical documentation in accordance to state and federal guidelines

Implements and maintains a system for identifying, collecting, analyzing and reporting of performance data

Educated staff, physicians, and end users of trial products.

Review of policy with suggestions to departments in accordance with evidence based practice.

Gathers and analyzes data and completes regular and ad hoc reports on perioperative metrics to support decision-making and productivity tracking.

Maintains cost controls by analyzing cost of supplies, monitoring expenditures to insure proper allocations, reviewing monthly ledgers to identify variances, verifying actual expenses, developing justifications for budget modifications and help with preparing variance reports.

Assesses cost and recommended programs, systems, policies and procedures to achieve service wide cost effectiveness. Assists with preparation of annual budgets and monitors expenditures within such budget..

Coordinates handling of recalled products in conjunction with hospital-wide and departmental policies. Created and implemented protocol within department for better organization and follow up.

Participate and implements unit, departmental and hospital-wide performance improvement initiatives.

Arden Courts at Towson 2011-2014

Director of Nursing/Residential Service Coordinator / (concurrently)

Responsible to the ED for the multi-site management of the residential services in alignment with state guidelines and healthcare delivery system. Oversight of an annual operating budget of over 2 million dollars. Executive level responsibility for all facility operations.

Selected Accomplishments:

Oversight of Risk management, QA/QI committees

Clinical analysis of residential census in alignment with contribution margin.

Conducted employee orientation, education, in-service, evaluations, and training.

Successfully created, planned, and implemented nursing policy and procedure in accordance with company policy and state mandate.

Served as a liaison between company vendors, MD’s and outside referrals to ensure good working relationships in the healthcare community.

Provided monthly utilization review, elopement drills and safety reports.

Responsible for fiscal, clinical and operational direction of the nursing department. Successful managed budget and managed profit and losses.

Efficiently aligned hours of operation, thus streamlining FTE’s/PTE’s.

Strategically identified capital planning to align with organizational strategic growth plans. OAR/EBADERIM/FAM budget meeting.

Marketing internal/external with MOD responsibilities.

Maintained Maryland state regulations TJC, OSHA and HIPPA policies/protocols with special attention to infection control, safety, and health management reporting.

Delegating Nurse (concurrently)

Certified medical technicians in accordance to MD state regulations by teaching, evaluating and testing skills during a three day twenty-hour course.

Renewed med tech certification with eight-hour course and testing.

MAR/Chart/Med Chart Audits weekly and monthly.

State investigation and reviews and reports. Abuse/Neglect investigations and reports. Provided First Aide/CPR/AED training for entire nursing staff and directors.

Provided assessment education and management of residents’ healthcare planning; within accepted protocols, and/or in collaboration with a physician.

Collaborated with the physician in the health care of residents with chronic illnesses; identified resources and coordinated referrals for resident and families requiring further evaluation and services.

Emeritus at Towson 2009-2011

Director of Nursing/Residential Service Director/ (concurrently)

Responsible to the ED for the multi-site management of the residential services in alignment with state guidelines and healthcare delivery system. Oversight of an annual operating budget of over 4 million dollars. Executive level responsibility for all facility operations.

Selected Accomplishments:

Oversight of Risk management, QA/QI committees

Clinical analysis of residential census in alignment with contribution margin.

Conducted employee orientation, education, in-service, evaluations, and training.

Successfully created, planned, and implemented nursing policy and procedure in accordance with company policy and state mandate.

Served as a liaison between company vendors, MD’s and outside referrals to ensure good working relationships in the healthcare community.

Provided monthly utilization review, elopement drills and safety reports.

Responsible for fiscal, clinical and operational direction of the nursing department. Successful managed budget and managed profit and losses.

Efficiently aligned hours of operation, thus streamlining FTE’s/PTE’s.

Strategically identified capital planning to align with organizational strategic growth plans. OAR/EBADERIM/FAM budget meeting.

Marketing internal/external with MOD responsibilities.

Maintained Maryland state regulations TJC, OSHA and HIPPA policies/protocols with special attention to infection control, safety, and health management reporting.

Delegating Nurse (concurrently)

Certified medical technicians in accordance to MD state regulations by teaching, evaluating and testing skills during a three day twenty-hour course.

Renewed med tech certification with eight-hour course and testing.

MAR/Chart/Med Chart Audits weekly and monthly.

State investigation and reviews and reports. Abuse/Neglect investigations and reports. Provided First Aide/CPR/AED training for entire nursing staff and directors.

Provided assessment education and management of residents’ healthcare planning; within accepted protocols, and/or in collaboration with a physician.

Collaborated with the physician in the health care of residents with chronic illnesses; identified resources and coordinated referrals for resident and families requiring further evaluation and services.

Northwest Hospital Center 2005-2008

Registered Nurse III Critical Care/ Team Lead/Charge Nurse

Provided comprehensive nursing care to patients in intensive care and cardiac step down units.

Coordinated daily unit operations responsible for monitoring patient telemetry monitors, responsible for primary patient care, transcribed doctors orders, oriented and trained incoming staff.

Contributes to optimal patient outcomes as coordinator of a unit-based healthcare team. Supervises the provision of nursing care to assigned patients. Consistently demonstrates effective leadership behavior. Maintains patient privacy and confidentiality. Facilitates collaboration among other health team members fostering effective communication with other disciplines.

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Seeks opportunities to participate in developing/revising standards of practice to meet changing patient population requirements

Evaluates the patient's response to treatment and progress toward identified goals and revises plan of care as appropriate. Monitors medical condition, intervenes using critical thinking, and reports patient changes to appropriate personnel.

Clinical Nurse III with responsibilities of managing unit in absence of nurse manger. Peer reviews, scheduling and patient assignment on unit. In service peers and insured compliance of staff within JACHO and hospital policy and procedure.

All nursing duties mandated by the Maryland Board of Nursing in accordance to hospital policy and procedure.

MSN Nursing Agency 2004- 2010

Registered Nurse (ICU, CVICU, CCU, MICU, SICU, Cardiac Step down, Open Heart and IMC units)

Communicates patient's clinical information clearly and accurately in verbal and written format. Clearly and accurately documents pertinent information in the patient's medical record. Consistently demonstrates effective documentation practices and develops strategies to ensure complete documentation of patient care.

Contributes to optimal patient outcomes as coordinator of a unit-based healthcare team. Supervises the provision of nursing care to assigned patients. Consistently demonstrates effective leadership behavior. Maintains patient privacy and confidentiality. Facilitates collaboration among other health team members fostering effective communication with other disciplines.

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Seeks opportunities to participate in developing/revising standards of practice to meet changing patient population requirements.

Evaluates the patient's response to treatment and progress toward identified goals and revises plan of care as appropriate. Monitors medical condition, intervenes using critical thinking, and reports patient changes to appropriate personnel.

Dr. James A. Quinlan MD (Internal Medicine) 2007-2012

NP Extern/Family Nurse Practitioner

Assists Medical Director in developing clinical practice guidelines.

Participated in provider and medical care team meetings.

Established positive relationships with local medical community and attends local medical society functions.

Interviewed patients to obtain history, performs physical examinations, orders lab and other tests, prescribes medications and treatments.

Provided continuity in managed care for patients with pre-existing long term problems.

Made referrals for secondary and tertiary care.

Performed medical procedures according to privileges issued.

Provided health maintenance visits, evaluates for immunizations and provides anticipatory guidance and referrals

Performed contract and special physical examinations as EPSDT, Head Start, employment, etc.

Performed STD (sexually transmitted disease) and family planning screening and education.

Documented and coded all patient contact accurately and legibly in the medical record.

Performed as an active member of the medical team.

PROFESSIONAL CONSIDERATIONS:

Clinical Consultant and Director of Nursing for a Psychiatric Medical Adult Day for 3 years

Working in the healthcare field since 1998 with progressive professional growth in pediatric, NICU, medical surgical, geriatric, and cardiac specialties.

Working knowledge of Microsoft Office Suite, Lawson, ORBC, Procurement Suite, Surginet, Outlook, Vector, Feildglass, and Cerner operating systems.

Achieved Commendable Performance on annual employee appraisal 2015,2017, 2018

Owner and proprietor of Williams Wellness Health Consultants

Led organizational development and change management efforts in the integration, restructuring and reduction of 4 to 3 healthcare centers, resulting in an initial savings of more than $8 million

Professional Affiliations and Publications

• Master’s Thesis- An investigation of the correlation between stress and burnout among new graduate nurses.

Credentials:

Licensed Registered Nurse (Compact Licensure)

ANCC Board Certified Family Nurse Practitioner (Maryland)

Certified Registered Nurse Practitioner (Maryland)

Certifications:

American Heart Association BLS/ CPR/AED- July 2019

American Heart Association ACLS – July 2019

American Red Cross Trainer Basic Life Support/CPR/First Aide/ AED-April 2012

Case Manager/Delegating Nurse State of Maryland- April 2008

Electrocardiograph Certification – August 2004

Education:

University of Phoenix- Phoenix, AZ,-Doctorate Health Administration (Current)

Coppin State University-Baltimore, MD- Master of Science Nursing/FNP (5/07)

Coppin State University- Baltimore, MD- Bachelor of Science Nursing (5/04)

Baltimore City Community College- Baltimore- Associates of Arts Education (5/98)

Organizations:

Delta Sigma Theta Sorority Inc.

Chi Eta Phi Nursing Sorority Inc.

American Nursing Association

American Academy of Nurse Practitioners

American College of Healthcare Executives

Sigma Theta Tau International Nursing Honor Society

Golden Key Honor Society

Mary Mahoney Nursing Honor Society

Founding Member of Developing Optimistic Poise Educated Girlz Inc. (501-C)

References- supplied upon request

Contact this candidate