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Technician System Administrator

Location:
Gwynn Oak, MD
Salary:
tbd
Posted:
December 01, 2020

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Resume:

I am a ** yo/ Black male with an active fit body looking to model Suits, casual wear, swimsuits no bikini or anything that maybe needed and agreeable too. Thanks for you consideration.

I have no previous experience currently I am an IT professional and own my own consulting business. Looking to pursue modeling as I have been told I should do so on numerous occasions and decided to throw my hat over the wall.

Thank you for your consideration.

Lamont D. Keys

adh9xn@r.postjobfree.com

410-***-****

PROFESSIONAL SUMMARY

Experienced Windows System Administrator with over 8 years of experience installing, maintaining hardware & software, and network infrastructure. Knowledgeable customer service oriented professional with incredible understanding of high stress environment.

EXPERIENCE

Remedi Senior Care, Rosedale, MD 2009-Present

System Administrator

Manage user accounts in Active Directory, MS Exchange 2007 & 2010, and Citrix environment.

Provide Level tier III support of computer hardware, software, phone system, printers, and network related issues for over 500 employees across 6 locations.

Responsible for daily operations, deployment, and maintenance such as backups, security/decryption, software upgrades, and patches.

Monitor network activity, set up VPN and configure firewall settings.

Server builds and maintenance, patches and hardware upgrades and managed virtual using vSphere In Windows server 2003 and 2008.

Support core applications and user permissions and training.

Manage and oversee digital phone system, Verizon business account, Verizon mobile devices, and hardware acquisitions.

Perform, modify, and execute stored procedures in database MS SQL.

Global Resources LTD, Trenton Falls, NJ 2007-2009

Information Technologies Specialist

McDonalds’ Project upgrading ISP servers.

Performed OS upgrade to MS 2003 and network infrastructure.

Monitored network connectivity and troubleshot all network issues.

Kaiser Permante Project System Upgrade

Upgraded to Windows server 2003

Coordinated IP assignments and trouble shoot connectivity issues.

Improved client/server architecture and upgraded workstation and server hardware.

Wachovia Project Upgrading Workstations.

Refreshed and reimaged client workstations.

Reconfigured IP addresses and trouble shoot all network and hardware related issues.

Honeywell Inc., Baltimore, MD 2008-2009

BGE Consultant

Maintained Quality assurance and professional installation to customers of BGE Peak Rewards program.

Managed excellent customer relations during training of program and smart devices.

Provided resolution to escalated issues while managing a team of 10 techs.

University of Maryland Medical Systems, Baltimore, MD 2007-2008

EMR Technical Support Lead

Provided level 1 and level 2 support for computer hardware/software, printers, and network related issues to over 250 users.

Managed Active Directory user accounts, groups, and trouble shoot Active Directory Server issue.

Managed small IT team and trained end user to operate software.

Create documentation on issues and processes as well as responds to escalated issues through ticketing system (Magic, Remedy, and Express Service Management).

Lee Technologies Inc. Fairfax, VA 2005-2007

Facility Resource Technician

Monitored critical equipment for Freddie Mac datacenter PDU’s, UPS, Hvac, server alarms.

Maintained and monitored multi-million dollar NOC operation center as well as NOC related workstations.

Collaborated with support vendors to ensure strict adherence of maintenance to critical equipment and repair in accordance to company policy.

Educate Inc. Baltimore, MD 2006-2008

Technical Support Technician

Provided Level 1 and level 2 support of computer and technical related issues to more than 1000 users across the United States.

Diagnose and trouble shoot network connectivity issues, VPN, connections, and Citrix access.

Documented and use of ticketing system (Right Now).

API Inc., Baltimore, MD 2003-2005

Field Service Technician

Installed and configured Battery Monitoring Data System.

Monitored Battery and critical equipment of all client datacenters across the East coast.

Performed test on software to ensure quality assurance of Battery Monitoring Data System.

Provided analytical input for further development and improvement of software.

Plexus Communication Group, Baltimore, MD 2002-2003

Computer/Network Technician

Installed, upgraded, and repaired computers for BANK of AMERICA

Upgraded computers hardware, peripherals and network topology

Configured printer servers and CISCO and ALCATEL switches and routers.

Ensured successful transmissions of new session

Configured voice and data rack 1/10 block and PBX.

Baltimore Therapeutic Equipment Co., Hanover, MD 2000-2002

Electronic Technician

Repaired electronic test equipment down to the component level on circuit boards.

Utilized soldering techniques.

Calibrated diverse therapy equipment to ensure precise operation.

United States Navy, Norfolk, VA 1996-1998

Machinist Mate (Confidential Clearance)

Patrolled Nuclear Reactant areas of Air Craft Carrier to ensure readiness.

Performed maintenance on all critical mechanical equipment in engine room

Log all activity on timely matter.

Obtained Confidential Security Clearance during my tenure.

EDUCATION

Strayer University, Baltimore, MD 2008-Present

Bachelors of Computer Information Systems

University of Maryland Baltimore County, Baltimore MD 2001-2002

Certificate in Computer OS/Hardware and Networking Concepts

R.E.T.S. Technical Training Center, Baltimore, MD 1999-2000

Certificate in Electronics, Robotics, and Micro-Processing

SKILLS

Operating Systems: Windows: Server 2003 Server 2008, Exchange Server 2010 Win7/Vista/2000/XP/98/95, UNIX, And MSDOS

Languages: JavaScript, Java, C/C++/C#, Microsoft Visual Basic 5.0, MSSQL

REFERENCES

Available Upon Request



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