Erika Atwood

SPHR, sHRBP, SHRM-SCP Triple Certified Professional

PO Box 161, Pleasant Grove, Utah 84062

Phone: 801-***-****

Email address: adh9wt@r.postjobfree.com

CAREER SUMMARY

SPHR, sHRBP, SHRM-SCP Certified Human Resources professional with over twenty years of hands-on experience in Human Resources and Business operations. Ability to strategically work and train with all levels of management and employees effectively. Bilingual Spanish speaking, energetic leader with proven ability to diffuse highly charged situations. Solid knowledge including but not limited HR areas of practices:

Recruit: Source, Screen & Select

Risk Advisor for multi-state State,

and Federal compliance

DOL/EEOC Position Statements

WC Claims to Closure

Corporate Trainer/Presenter

Handbook Multi-State custom

policies and procedures

HRIS/Database System Analyst

FMLA/ADA/WC Advisor

Unemployment Claims: 90%

Winnings

Drug & Alcohol Compliance

& Training

FLSA/I-9/HR Audits

PROFESSIONAL EXPERIENCE

Arthur J. Gallagher (Formerly The Presidio Group) a Risk Management Insurance Firm Sr. Human Resources Business Partner/Risk Advisor Bilingual Spanish 2011-Current Provide HR Risk management and cost controls to over 150 nationwide Presidio client insureds; across multiple industries and sizes. Experience and areas of expertise include: Compliance and Employment Laws; Documentation and Investigation Practices, Training and Development; Records and Retention Guidelines; Sourcing and Selection Strategies.

Employment Law Advisor to FLSA, Title VII-CRA, FMLA, ADAA, ADEA, GINA, EEOC, DOT Regulations, AAP, E-Verify, WARN ACT and other applicable employment law areas of assistance.

Conduct HR Audit Analysis & Critical Business Action Plans to remedy any HR deficiencies; Audits include FLSA Compliance, I-9 Audits, Record Retention & Recordkeeping. Conduct Investigations, review Poster Compliance and audit tools of training.

Custom create and conduct Power-Point Webinar Presentations’ for trending HR topics; via Go To Webinar/Meeting online platform. Trainings on Harassment, Reasonable Suspicion, FLSA/I-9, FMLA, Basic Employment Law etc. Create topic Toolkits of Forms, procedures and how to protocols.

Represent and draft client appeals for Unemployment Hearings. Reducing an average of $14,118 per claim and 3 year claim rate hit reduction. Developed proven documentation preparation and corrective action process; 90% record claim winnings of no employer benefit charges through the hearings with Administrative Law Judges at DWS and multi-state divisions.

Create and implement client handbook for local and multi-state employers. Review company objectives and culture to best determine policy practices and protocol’s in compliance with State, Federal and or local laws.

Provide for customized training solutions to Supervisors and Employees via onsite, webinars for multi-state and local employers. Trainings include but not limited to; FMLA/ADA/WC Crossovers, Employment Law, Sexual Harassment & Diversity, Reasonable Suspicion, Hiring and Interviewing, Correction Action Measures, Record Retention Requirements, I-9, E-Verify and various customized trainings for client companies.

Provide Just in time call-in support for various HR disciplines; Risk Advisor including phone or on-site assistance with, investigations, disciplinary action, reasonable suspicion, termination, WC claims to closure, DOL/EEOC investigations and position statements, partnership with local law firms. Recruiter for top talent and building human capital metrics for recruiting and retention strategies. Human Resources Bilingual Spanish Advisor/Consultant 2004-2011 Clients (Hit Web Design, RBM, DHT, Zija International and Geneva Steel)

Hit WEB Design: Reduced 300 Web Design Contractors hiring quota to Top 100, by implementing specific sourcing and selecting tools. Resulted in 75% contractor retention and 65% Customer complaint reduction.

Implemented dedicated trainer for initial 30 day onboard training to company’s proprietary system database for customer acquisition and project pipelines. Resulted in over 55% customer project rate completion and contractors payment of services within the first 60 days versus 190 day period.

Benefit Administration and reconciliation of medical, dental, vision, HSA, life, STD, LTD programs and Erika Atwood Page 1

payroll audits in Bamboo HRIS/ Payroll Systems for UHC online administration, IHC, BCBS of local and national health plans.

Streamlined manual paper process with Bamboo HRIS and E-file electronic filing system for speed, Accuracy and compliance. HRIS System reduced 60% of Administration staff resources providing employee and employer access with tracked reports, statistical analysis and compliance for Payroll, Benefit, I9 Turnover costs. Experience with HRIS Systems (ADP, PeopleSoft and Ceridian).

RBM: Received 30% cost savings to WC premiums and claims by provided training Safety Precautions measures and education to Managers and employees on claim reporting protocols.

Managed hiring, progressive disciplinary measures and termination proceedings. Reducing Unemployment claims by 65% by successfully arbitrating each claim. Created training to Supervisors and simple outline of bullet points of material facts, questions and closing statements for a company of 480 employees.

Updated Employee Handbook policies and procedures and updates to specific applicable laws on FMLA, Cobra, EEOC, FLSA, ADA, and Title VII.

DHT: Developed Series of Video and Seminar Manual Content writer for Designer Home Tending. National Trainer and Presenter on how to tools, forms in building and sustaining franchised staging company.

Zija and Geneva Pipe: Zija: Recruitment, Employee Relations and business operational needs for Founder/President- David Andrews.

Geneva: Assisted with business expense reports, Supervisory safety trainings and transition of Benefit Administration from existing carrier to Blue Cross Blue Shields at time of clients transfer. Implementation and execution of bid proposals and administrative guidelines. Unicity (Formerly Enrich International) Human Resources Managing Director 1997-2004 Strategic Partner with Executive Team and CEO. Oversaw combined merger and acquisition with Unicity, Rexall Sundown and GNC. Managed areas of employment, benefit administration, compensation, training, and employee relations.

Managed local team of four and two Florida Human Resource professionals Compensation Analyst and Employee Relations Coordinator for 450 local and 1500 employees worldwide.

Combined three company protocols, procedures and policy into a comprehensive online and company intranet employee handbook applicable to Utah and Florida based company laws.

HRIS Administrator and transfer of data from ADP to Ceridian and subsequent company requested transfer data merge for a two-system applications of Peoplesoft and ADP Payroll.

Employee Relations Program Coordinator-Developed Tuition Reimbursement Curriculum and Programs, Employee of The Month, and Career Progression and Incentive Employee Rewards and Company Product Reward programs for our employees.

EDUCATION AND SKILLS

B.A. Organizational Communication- University of Utah, Salt Lake City, UT 1995-1997 Emphasis in Human Resources Management.

SPHR Senior Professional Human Resources Certified 2014 SHRM-SCP SHRM- Senior Certified Professional 2015

SHRBP Strategic HR Business Partner Curriculum & Certification (Human Capital Institute) 2014 Skills Microsoft Word, Excel, PowerPoint, QuickBooks, Outlook, Internet, HRIS Systems (Bamboo HR, ADP, & Ceridian), Sales force CRM, TAM/EPIC Client Management Insurance Database, HRlaw/BLR.com member, Go To Webinar/Meeting, Cisco WebEx Meeting, SKYPE, and ZYWAVE Tool Center, BOB client system billings and invoices. PROFESSIONAL ASSOCIATIONS

SLC SHRM Board Member –Education & Certification Director & Former Diversity Director for the local chapter of SLC SHRM 2014- 2018 SHRM National SHRM Member for Society of Human Resource Management 2004- Current ECAB President/Chair for Employers Connection Advisory Board for the Department of Workforce Services for Better Your Business Breakfast Seminars offered 2013-Current ABC Speaker for American Builders Contractors Association. Bi-weekly Trainer for “FLSA Guidelines” Contractor’s CE Renewals 2011-2012 Toastmaster Member of National Toastmasters Speaking Association 2010-2011 Volunteer Nicaragua: Humanitarian with Bridges To Community building homes and latrines 2011- Current Presidio: Special Olympics, Hippie Run and Catholic Community Service Family Services SLC SHRM: Presenter and Panelist FMLA/ADA/WC-Bermuda Triangle DWS: Better Your Business Breakfast Seminar: Speaker on FMLA/ADA/WC-Bermuda UVU: Presenter HR Resumes and Interviewing techniques, Orem & Heber Campuses Clients: Resume building, Online application process and behavioral interview techniques

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