CONTACT

***, *** ********, *****, ******, G*A *E5

Telephone / mobile

418-***-****

adh9wa@r.postjobfree.com

SPECIALITIES

Bilingual

Coaching

Team Motivator

Organizational Development

Business Development

Change Management

Judgment

Interpersonnal Relationship

PROJECTS COMPLETED

Internal Campaign Leader

Entraide

Honorary President

Les Auberges du cœur

Coordinator

Le Défi têtes rasées de Leucan

Director of the Campaign

Centraide Québec

Vice-president

Société de la jeunesse de Sainte-Ursule

EDUCATION

Bac. Human Resources Managing

Université Laval-1992

Certificate in Political Sciences

Université Laval-1989

High School Diploma in Administration

Collège François Xavier Garneau-1985

Claude Mercure

Holder of a Bachelor's degree in Industrial Relations, I have held the position of executive manager for more than twenty years in general management and human resources management in organizations of different sizes, with or without union accreditation.

I am recognized for my mobilizing leadership and my great ability to lead my teams towards a common vision of business development. My work experiences are varied and allowed me to straighten or set up different corporate divisions or HR services. Change Management Specialist I am a result manager who involves his teams and respects the value of their contributions.

PROFESSIONAL EXPERIENCES

2017 to …

Regional Director Master Halco

Manage all the activities of the Quebec Distribution Center. See inventory management and ensure supply. Maintain a business relationship with existing customers and develop new markets. Ensure the profitability of operations (P & L). Proceed to the hiring, evaluation and development of Human Resources.

2015 to 2017

District Manager Lawson Products

Manage a team of representatives and independent distributing agents in all the East of Quebec. Assure the quality of the customer service, the speed of execution and delivery. Validate the follow-ups of inventory to avoid the B.O. Proceed to the hiring, the training and the development of the resources.

2012 to 2015

Regional Director Commission de la Construction du Québec

Manage all the activities of the regional office regarding inspection in construction sites, in inquiries of books and in customer service. Maintain the collaboration with employers, labor-union partners, political representatives and groups of interests adjacent to the industry. Assure the exercise of the penal and civil appeals and approve their regulations. Oversee, coach and develop the team of the administrators of all sectors of the regional division.

2005 to 2010

Regional Sales Director-East of Quebec Gaz Métro

Manage a sales team for the territories of Quebec City, Beauce, Mauricie and Saguenay, according to the development of the gas network and in the respect for rules and for criteria established by the State control of the Energy of Quebec. Control the spending of promotion and operation, develop selling strategies by market segments (commercial, industrial, institutional, corporate) and establish business relationships with Associations, Chambers of Commerce, the CLD, engineers and architects.

2002 to 2005

District Manager Écolab Ltd

Drive a sales team and technicians for all the East of Quebec and the North of the New Brunswick. Proceed to the hiring, the training, the evaluation and the development of the staff. Assure the development of the business, the coordination with the distributor's network, the administration of the budgets of operation and management of the inventories of parts and equipments.

1998 to 2002

Territory Manager Ecolab Ltd

Organize, administer and develop a business territory, by insuring the adaptation of products to the needs of the customers. Participate actively in the committee of recruitment and selection and assure the training and the coaching of new employees.

1996 to 1998

Human Resource Director Prémoulé inc.

Assure the global and general management of the department of the human resources and supply the support of the managing staff in their current transactions. Coordinate the activities of training, manage the cases of occupational accidents and prevention, manage labor relations employers / trade-union committee, represent the employer during jurisdictional cases and coordinate all the process of hiring.

1993 to 1996

Human Resources Director Transport Besner Inc

Assure the global and general management of the department of the human resources and supply the support of the managing staff in their current transactions. Coordinate training’s activities; manage cases of occupational accidents and prevention and schemes of collective insurances. See in the coordination of the hiring and the administration of labor relations.

1992 to 1993

Human Resources Coordinator Transport Besner inc.

Make researches and analyses to emit recommendations necessary for the decrease of the rate of rotation of the employees, mainly to the staff driver of employment. Draft the job’s description.

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