Om Prakash Mali,

P. N. ** VISHANU COLONY

BAGRA STREET NEAR 4 NO

DISPENSARY SODALA JAIPUR

Jaipur-302020.

Contact No:- 779-***-****

adh9jq@r.postjobfree.com

CAREER OBJECTIVES: -

To have the diligence and perseverance, to work in an environment, which offers tremendous scope of learning, where the people are dedicated to the long-term growth and the development of the organization and contributing to deliver the best towards the accomplishment of assigned tasks.

Current Employer.

Currently Working with Prem Green Pvt. Ltd, In Sales And Marketing Function As a Sr. MIS Analysis, and Data Analysist, and Lead a Team of Sales Coordinator and Field Force

Analyzing and delivered Daily/Weekly/monthly PAN India Primary & Secondary reports.

Managing team of 20 People of Sales coordinator & MIS, reporting and adherence.

Managing Incentive on monthly basis of FILED FORCE for all India.

Responsible for automating day to day operational workflow

Preparing PPT for MD reviews and meetings,

Co-ordination with sales and marketing team, providing data.

Analysis of data and process to make decision in favor for company.

Presentation preparation for meetings and reviews with excel and analysis skills

Coordinate with corporate team for all data communication on daily basis, and send report.

EXPERIENCE: -

QUESS Corp Limited - Formerly Ikya Human Capital Solutions, Jaipur (Vodafone Idea Limited) (June’15-March'19)

Associated with Ikya Human Capital Solutions In Credit & Collection

Process

Vodafone idea ltd.- Enterprises/Individual (Mobility) Collection -

Currently taking care of enterprises collection.

Handling Collection Agencies for FLD\FLV & Bkt collection and there performance.

Maintaining daily collection tracker & customer escalation.

Maintaining daily basis payment postings and banking cash/cheque.

Daily visit high value & exposure.

Handling all payment posted and not posted cases of entire Rajasthan.

Maintain data of cheque bounce and re-collection.

Co-coordinating with Customer Care, Retention team, corporate team, voda stores, mini stores and collection agencies and resolving their issues related to Pnr & Wpe within TAT.

Handling Helpdesk Collection & support to Collection team & all Agencies

Maintain daily all payment file of entire Rajasthan.

Maintain MIS and tracker of PNR, BNR and W.P.E.

Handling all invoices complaints generated thru CRM tagged by Call Center

Coordination with subscriber and our executive.

Daily Report to circle office.

Vodafone Mobile Service Ltd.- Credit Part

Monitoring Dunning, Credit and Verifications activities of new sourcing and existing base.

Achieving Targets and KPI’s for every financial year

Coordinating and integrating with various support functions.

Responsible for daily and monthly credit MIS.

Analysing the existing process & suggesting improvement ideas.

Generate Reports & MIS for total post-paid base & Credit Segmentation.

Handling verification agencies for verification & ensuring smooth operations of customer support..

Responsible for Address verification & credit verification, Credit Limit & credit Segment of whole Rajasthan within Turnaround Time (TAT).

Co-Ordination with All Rajasthan zonal offices, Vodafone Stores & distributors points for resolving all types of queries.

Reducing error in Post Paid verification & fraud connections

ACADEMIC QUALIFICATION:-

B C A. from Raj. University, Jaipur

senior secondary Examination from Raj Board

Passed secondary from Raj Board

OTHER ACADEMIC ACHIEVEMENTS: -

Proficient in Microsoft Office.

Team player

TALLEY,

Data Management & ssData analysis

Word Processing & Typing

Working in MS Excel, MS Access

Email & Internet Knowledge

Customer relations & services

PERSONAL DETAILS: -

Father’s name : BANWARI LAL MALI

Date of birth : 15th Aprl.’92.

Nationality : Indian.

Marital status :Married.

Language :English and Hindi.

STENGTHS: -

Always Ready to Accept Challenge

Positive Attitude, Patience & Hard working

Good Listener, flexibility

DECLARATION

I Hereby Declare That the Information Stated Above is true, Complete and Correct to The Best of My Knowledge and Belief.

Date: - (Om Prakash)

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