Manager Quality
Resume:
Kip Lewis Martin
Charleston, WV 25306
**********@*****.***
Profile
Very detailed and result oriented professional with 30 years aluminum/automotive manufacturing experience in a union environment as a quality control and customer service manager with vast experience in supply chain management and production.
Work Experience
Constellium Rolled Products, Ravenswood, West Virginia 1990- 2020 Process Quality Manager 2005- 2020
Responsible for leading a team of four product engineers, a quality systems leader, a claims administrator, and four quality engineers. Led cross- functional teams for corrective action purposes or for corrective actions and defect reduction.
CUSTOMER- Responsible for managing four product engineers, maintaining a customer claim rate of .60% against a 35m lb. average monthly ship plan.
• Significantly reduced customer claims from 1.7% to .60% in two years.
• Improved customer relations by initiating quarterly proactive visits.
• Maintained quality rating of green with automotive customers.
• Gold Star Rating for Boeing Aerospace.
• Reduced total delivery time to customer by 7 days, by use of LEAN principles. AUDITS- Responsible for scheduling, facilitating, and closing of Certification Audits, Customer Audits, and Internal Audits.
• Successfully certified to the automotive standard IATF 16949 with no major findings, and only three minor findings.
• Maintained required aerospace standards AS9100, Nadcap heat treating, Nadcap Ultrasonic testing,
• and Nadcap Materials Testing.
• Internal audits: Scheduled quarterly audits performed by 30 trained professionals to ensure compliance with training
• and process control standards.
• Led annual quality management review with the company CEO and executive team. CORRECTIVE ACTIONS- Reviewed and signed off on all customer and internal corrective actions.
• 8D Methodology primarily used for corrective actions resulting in a zero lot reduction of 6.2% to 4.5%.
• Managed a 30/60/90 day follow- up review of all corrective action items.
• Led and participated in cross functional workshops for root cause analysis using 5- WHY and Fishbone.
• Developed process requiring floor personnel to participate in 8D’s.
• All corrective actions in the 8D were reviewed on the floor with the team. PROCESS- Utilized LEAN Principles including Toyota Production System (TPS) to streamline the process flow.
• Internal quality losses (recovery) using Pareto Analysis to reduce the defect rate from 6.2% to 4.5%.
• All departments standard operating procedures (SOP) were reviewed for compliance within a 12- month period.
• Responsible for the department continuous improvement reduction actions, including leading monthly department quality reviews.
• Ensured the customer PPAP submissions were accurate and timely.
• Implemented RPN process in the PFMEA.
• Participated in all departmental management of change (MOC).
• Team involvement in the processing of new products being launched / trials.
• Cost of quality reduction of 20% in two years by reducing internal losses and customer claims.
• Developed the quality metrics used and reported monthly to the executive team.
• During union labor issues, management ran the entire process – I personally ran forklift, crane, and vertical saw.
Supply Chain Manager 2000- 2005
Business planning manager: Utilized LEAN Principles including Toyota Production System (TPS) to streamline the process flow of raw material to production shipment, resulting in an improved product delivery of ten days. It included all forecast, the scheduling of product, and outage scheduling with an average monthly shipping of 35,000,000 lbs. Production Manager 1990- 2000
Production manager of 100 employees responsible for safety, cost, and production. EDUCATION
West Virginia Institute of Technology
Montgomery, West Virginia
BS, Industrial Management
AS, Electrical Engineering
CERTIFICATION AND TRAINING
• ISO Certified Auditor
• OSHA Yearly Certification
• Forklift Certification
• Shop floor experience – hands on experience doing quality control checks, such as shape, gauge, and width.
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