EMPLOYMENT

Idexx Laboratories Memphis, TN

Lab Assistant Contractor August 2020

Followed Aseptic techniques for preparing samples for laboratory testing

Performed documentation of received specimen description and required testing per packaging and specimen status

Designated laboratory testing for specimen per client request

Collected and logged in histology and microbiology specimen requiring processing and delivery to appropriate lab via barcode readers using RF Scanner

Review of incoming documentation with samples by performing Quality Assurance check on incoming specimen and packaging integrity

Followed protocol for sample submission and segregation when testing

Maintained laboratory inventory for restocking medical freezer for testing and storage

Followed SOP an SDS Sheets for cleaning and disinfecting animal specimen spills and disposal of the biohazardous materials

ADP Memphis, TN

Payroll Services Clerical Support December 2019- Current

Process payroll checks and W-2 for tax purposes using Siebel System by Oracle.

Proficient in Microsoft Suite, particular Excel for spreadsheet for input into UPS data sheet for labels

Performed data entry of demographics to ensure accuracy in payroll and other related payroll documents

Maintained confidential information pertaining to the clients’ demographics and other of sensitive information

Generated proprietary documents which were printed, copied, and shipped per client information needed

Distributed financial materials such as checks, check stubs, W2s to its designated location

Create shipping labels using USPS, UPS, and FedEx shipping documents and equipment

Event organizer and coordinator for special occasions while maintaining a strict budget.

Distribution Corp of American Memphis, TN

Administrative Assistant October 2019- December 2019

Greeted and assisted visitors to the office

Produced and distributed correspondence memos, letters, faxes and forms

Took dictation for sensitive data documentation

Prepare and monitor invoices for accounts receivable

Carried out administrative duties such as filing, typing, copying, binding, scanning etc.

Maintained electronic and manual hard copy filing systems

Handled sensitive information in a confidential manner

Xavier University of Louisiana New Orleans, LA

Resident Assistant August 2017- May 2019

Facilitated the social, academic, and personal adjustment of students to the residence hall and University.

Developed a sense of community among residents

Planned and executed program for the residents while maintaining a strict budget

Conducted room inspections for safety violation and if occurred documented the occurrence and followed up to ensure compliance

Ensured student adhered to the university housing guidelines

Introduced educational information to the students regarding education and health and wellbeing

Performed safety inspections and generated the appropriate documentation

Adhered to all policies and procedures as it related to safety, student confidentiality, and HIPPA

We Play Center by Training Grounds, Inc. New Orleans, LA

Social Media & Public Health Community Outreach October 2018-May 2019

Created infographics to inform community of the resources available

Created “The importance of Play” campaign for company

Ensured that resources are identified and made assessable for the clients

Technically writing experience for complex written materials.

Performed community needs assessment based on the individual client’s need.

Created educational parenting and family materials to aid in early childhood development

Organized and implemented community health screening for children ages birth to three years old (preventative vision, dental, and hearing assessments)

Developed educational presentations on the following topics, but not limited to them: information and referral services available, long-term care services, and resources.

Updated approved Outreach and Education plan quarterly

Total Community Action, Inc. New Orleans, LA

Health and Nutrition Community Outreach Intern January 2019-May 2019

Established Health and Nutrition Stations at all Head Start facilities across Greater New Orleans area

Referred families for appropriate resources in the area based on needs available

Developed a variety of outreach and educational materials, as approved by agency.

Developed educational presentations on the following topics

Ability to meet report deadlines and complete reports accurately, understanding all of the performance standards contained in the program contract.

Flexible to address unanticipated activities in a professional manner.

Knowledgeable of the program and other long-term care services available in the community.

Ability to do research to locate information relate to the patient care and resources available to community.

Sista Midwife Production, LLC New Orleans, LA

Internship August 2018-October 2018

Planned and implemented health promotion programs and events

Created educational content to share with community regarding child birth and early childhood development

Assisted in the facilitation of The Art of Birthing Film Festival

Assisted in the facilitation of Watoto Festival

Created branding and merchandise for company for retail sales to promote midwives and natural child birth

Presented health information to patients, families, or community groups in order to promote healthy lifestyle decisions and childbirth information.

Collegiate Transport New Orleans, LA

Brand Ambassador and Sales Representative May 2017-May 2019

Maintained the role as the university Ambassador for sales and recruitment to increase the customer base

Disbursed advertisements across campus by displaying literature in the appropriate locations

Liaison between customers on campus and the CEOs regarding customer complaints/issues/concerns

Provided effective communication with customer to provide continuous updates on deliveries

Distributed deliver boxes and supplies to customers in preparation of pickup

Millstone Medical Outsourcing Olive Branch, MS

Quality Assurance Inspector - Internship May 2017 – Jan 2018

Adhered to both domestic and international regulatory policies and procedures when shipping medical devices.

Provided a thorough document review of all receiving and shipping documentation associated with the product.

Knowledgeable of regulatory laws as it relates to the receiving and shipment of both ambient &/ frozen human tissue.

Reconciliation of orders prior to shipment by reviewing shipping documentation against the product to ensure that the product was correct as well as all shipping regulation were in compliance

Maintained patient confidentiality when shipping both ambient and frozen tissue to the client/medical facility

Initiated investigation when deviation/non-conformance where identified with the product, picking process, or shipping process.

Provided detailed and through documentation for deviation/non-conformance immediately in writing and followed up with verbal communication to ensure that management was aware

Proficient in using Oracle, ERP, and SAP for inventory management

Familiar with working in a cGMP environment, FDA, EU, and ISO 13485

Familiar with CFR 21 Part 11, Data integrity, and product safety and traceability

National Pizza Hut Call Center Bartlett, TN

Customer Service Representative June 2013-July 2015

Answered nationwide calls and placed orders electronically via the phone per the customer’s request

Provided conflict resolution for customer complaints

Trained incoming employees on phone etiquette and computer software use when initiating nationwide orders

Provided employee communication both oral and written regarding updates and continuous improvement

EDUCATION

XAVIER UNIVERSITY OF LOUISIANA New Orleans, LA

Bachelor of Science, Public Health, May 2019 Minor: Biology & Chemistry Overall GPA: 3.6

CERTIFICATION

CDC certified COVID-19 Contact Tracer John Hopkins University

SKILLS

Oracle, ERP, SAP, Microsoft Suite (Excel, Outlook, PowerPoint, & Word), Google Suite, & MasterControl

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