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Director of Advising and Internships, Career Services

Queens, NY
November 30, 2020

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Jaime L. Grillo, M.S

631-***-**** LinkedIn


13+ years progressive experience in the higher education and non-profit sectors, continuously taking on new projects and responsibilities while surpassing goals at the individual and team levels

Proven ability to lead a team, resulting in record setting engagement levels through innovative programming, partnerships and data across a diverse student body

Strong understanding of full cycle recruiting and specialize in relationship building and connecting students to experiential learning opportunities to ensure a positive transition to the workplace

Successfully build and maintain relationships with employers and industry professionals, including alumni and key university stakeholders

Present locally, regionally and nationally on topics related to student-athlete programming, experiential learning opportunities and leveraging the relationship between higher education institutions and employers.

Doctoral candidate committed to qualitative research focusing on the college student experience through experiential learning and the impact on student retention and post-graduation outcomes

Proven ability to perform well, meet goals and fully function as a professional in a 100% remote environment. PROFESSIONAL EXPERIENCE

St. John’s University, Queens, NY 2016 - present

Director of Advising, Career Services August 2017 – present

Oversee a team of 6 Career and Internship Advisors and a graduate assistant co-located across campus, representing all undergraduate and graduate academic disciplines

Focus on full cycle recruiting and connecting student and employers with opportunities by identifying and sourcing candidates through technical and in-person interactions

Meet with team regularly to discuss student engagement, resulting in a +65% engagement rate across a campus of 15,000+ students, resulting in a 93.4% outcomes placement rate (within 6 months of graduation)

Serve as an advisor to 700+ Undecided and Sport Management majors creating events, site visits and one-on- one advisement sessions

Actively participate as a member of the Career Services Management team to analyze data and determine appropriate student needs and industry trends

Maintain relationships with faculty, deans, department chairs and administrators across campus and serve as a liaison between UCS and the individual colleges on campus

Lead a committee within the Division of Student Affairs to hone student engagement and leverage resources

Hire, train and retain professional staff fostering growth and development within my team and the university Career Advisor, Career Services April 2016 – August 2017

Worked with 1,500+ upperclassman and graduate level students with varying majors on career development from early stage resume development to securing full-time employment

Continuously engaged 71% of my assigned student population through events, presentations and one-on-one advisement

Utilized student engagement data to develop, plan and implement new strategies to improve engagement and use of services

Served as a liaison between the College of Professional Studies and University Career Services, engaged and led faculty, associate and assistant deans on the implementation of the Handshake platform to the University

Discussed, researched and explored industry trends and career paths related to the students field of study

Advised on appropriate resources to use for job and internship search strategies, specifically LinkedIn and Handshake

Encouraged networking through social media and on campus events as well effectively utilizing Alumni relationships

Helped foster new and maintain existing relationships with employers to create opportunities for students and raise awareness of campus programming both industry specific and across curriculums to continuously improve engagement data


Provided faculty with 15-40 minute classroom presentations on career related topics, 50 + per academic year

Networked with career professionals through professional affiliations locally and nationally to stay abreast on trends in the field and best practices

Syracuse University, Syracuse, NY 2012 – 2016

Capstone & Internship Coordinator – David B. Falk College of Sport and Human Dynamics Dec. 2013 – April 2016

Coordinated, managed and graded 12-credit, 540 hour sport management senior capstone experience for 70+ students per calendar year

Assisted with curriculum development for the Sport Analytics Bachelor’s degree, slated to begin Fall 2017

Continually evaluated and developed potential capstone sites both domestically and internationally, in a wide variety of disciplines to best suit interests of the students

Created over 20 new internship and capstone opportunities for students in 2015 and 2016

Networked and developed new relationships while maintaining existing relationships with prospective employers and alumni to create opportunities

Planned and executed the final Senior Capstone Poster Presentation each semester

Realized a 70% placement of the class of 2015 with full-time employment in the sport industry

Collected, analyzed and recommended capstone experience revisions as necessary, based on evaluations from faculty, students, employers

Worked with 40-50 students on an on-going basis to assist with resume preparation and career development, professional correspondence, interviewing skills and promote their professional development relative to coursework and interests

Advised 10-15 external transfer students and intra-university transfer students, serve as a liaison between Falk College Student Services and the Department of Sport Management

Member of hiring committees for new staff in the Department of Sport Management

Oversaw the Sport Management minor, reviewed applicants and met with accepted minors on the requirements Career and Academic Counselor – College of Arts and Sciences October 2012 – December 2013

Provided overall academic and career advisement to the 3400 students within the College of Arts and Sciences

Counseled students on various levels of academic probation

Advised pre-health and pre-law students on the various steps in their professional school admissions processes

Collaborated with faculty and staff across campus to achieve optimal efficiency and service excellence

Maintained confidential records of meetings with advisees and referrals to other University resources

Advised Intra University Transfer students on curricular requirements of the College of Arts & Sciences Colgate University Athletics, Hamilton, NY 2011-2012 Interim Head Softball Coach (one year commitment)

Managed all aspects of a Division I program, overseeing a budget of approximately $110K

Monitored team academics, served as the liaison between the Academic Counselors, Faculty and student- athletes

Handled all administrative duties and correspondence with athletic administration, faculty and staff On Point for College, Inc., Syracuse, New York 2007-2011 Higher Education Retention Counselor

Served as an integral staff member of a 501(c)(3), non-profit organization

Counseled first-generation college students academically, socially and personally on their transition to college

Implemented a Retention program that currently remains a best-practice and serves 1500 students annually

Hired and trained new staff to work on the On Point for College retention team

Worked with the Founder/Executive Director to promote the mission of the program throughout the community, attending speaking events and making presentations in efforts to raise budgetary funds and solicit donations

Worked with community partners to create a mentor program

Instructed students on time management, organizational skills and developing academic strategies for success

Guided students in resume development and enhance their professionalism and career building skills J.Grillo


Eastern Association of Colleges and Employers (EACE), Hartford, CT June 2019

From Sweats to Suits: Coaching Student-Athletes from the Weight Room to the Workplace (60 min.) New Jersey Career Center Consortium (NJC3), Lincroft, NJ April 2019

Leveraging External Resources: Creative Solutions for Experiential Learning Opportunities (60 min.)

From Sweats to Suits: Coaching Student-Athletes from the Weight Room to the Workplace (20 min. speed session)


St. John’s University, Queens, NY

Instructor, SPE 1000c: Introduction to Public Speaking – Core Studies Fall 2018 - present Instructor, SPM 1004: Managerial Aspects of Sport Management Fall 2017 Syracuse University, Syracuse, NY

Instructor, SPM 201: Prof. Development in Sport Management 2014-2016 Instructor, SPM 455 (12 credits): Senior Capstone Experience 2014-2016 Co-instructor; SPM 101: Personal and Social Responsibility Summer 2012 Instructor, CAS 101 and CAS 201: First Year Experience and Transfer Student Experience 2013-2015 SKILLS

Dedoose, PeopleSoft, Blackboard and Canvas Learning Management Systems, Simplicity and Handshake, WebEx, Zoom, MS Teams, Google Meet

Social Media platforms; LinkedIn, Instagram and Twitter

Microsoft Office 2003-2010 and 365; including Access and Outlook; Mac Programs; Google Suite PROFESSIONAL AFFILIATIONS

National Association of Colleges and Employers (NACE), member June 2017 – present

Student Affairs Administrators in Higher Education (NASPA), member June 2017 - present

Metropolitan New York College Career Planning Officer’s Association, member April 2016 – present

Eastern Association of Colleges and Employers (EACE), member April 2016 – present EDUCATION

St. John’s University, Queens, NY

School of Education, Doctorate of Education, Instructional Leadership in Higher Education May 2022

Syracuse University, Syracuse, NY

School of Education; Masters of Science, Student Affairs Counseling College of Arts and Sciences; Bachelors of Arts, Sociology

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