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Hotel manager, marketing manager, business development manager

Location:
Ibadan, Oyo, Nigeria
Salary:
200000
Posted:
November 30, 2020

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Resume:

OLUWADAMILARE .A. AKINOLA.

ADDRESS: BLK A, COMFORT LODGE, IDI-SHIN ESTATE, JERICHO, IBADAN, OYO STATE, NIGERIA.

PROFILE

Oluwadamilare is a dynamic, result oriented computer electronics expert, a sales and digital marketing professional with an experience of over nine years in the sales, travel, hospitality, computer -electronic marketing, real estate and other business-related industries.

Oluwadamilare possess strong visual business sense, is attentive to details, an excellent communicator, possess excellent customer care skills, excellent writing and communication skills, the ability to translate marketing ideas, design and concepts into profitable outcomes and providing visionary business, travel, hospitality, sales and marketing leadership in a highly competitive market and across all organizational levels.

CONTACT

PHONE:

+234 806-***-****

+234 807-***-****

WEBSITE:

deecubeconcept.wordpress.com

LinkedIn Profile: Akinola Oluwadamilare

EMAIL:

adh8ya@r.postjobfree.com

adh8ya@r.postjobfree.com

LANGUAGE:

English Fluent

Yoruba Fluent

HOBBIES

Reading

Travelling

Networking

Music

Cooking

OTHER SKILLS

Microsoft Office Specialist Skills (Word, Excel, PowerPoint, Outlook, Corel Draw, Project Manager).

Office Management Skills.

Digital Sales, E-Marketing and Business Development Management Skills.

Price Negotiation Skills.

Project Management Skills.

Travel, Tourism and Hospitality Sales and Management Skills.

Hotel Management Consultancy Skills.

Real Estate Consultancy Skills.

Content Creation Specialist.

EDUCATION

Lagos State University, Faculty of Engineering, Epe, Lagos.

Feb 2000 – Oct 2008

B.Sc. in Electronics and Computer Engineering.

N.I.I.T Warri Study Center, Effurun, Warri, Delta State, Nigeria.

Sep 2012

Certificate in Enterprise Project Management using Project 2007 (42 hours)

Diamond Business Xpress.

April 2015

Certificate of Participation in Strategic Sales & Marketing

Push CV Learning Center Sapphire Global Limited.

Aug 2015

Certificate of Achievement on Advertising & Marketing

Brentwood Open Learning College United Kingdom

May 2016

Certificate of Completion on Hotel Management Course

WORK EXPERIENCE

QUZTAN SUITES IBADAN / HOTEL MANAGER

May 01 2020–date

General operations management.

Hotel vendors, suppliers, travel agencies coordination and management.

Hotel sales, account section, funds payment and record management.

Hotel facilities issues, services and policies management.

Recruit, train and monitor staff performance and productivity management.

Evaluate hotel performance and ensure compliance with health and safety rules as well as compliance with licensing laws and other statutory regulations.

Create and apply a marketing strategy to promote and sell the hotel’s services and facilities.

Manage hotel budgets and financial plans and control expenditure.

Organizes all activities that involve the food and beverage outlets through the various departmental heads.

Engineers strategies responsible for guest satisfaction / service delivery in all aspect of the hotel and see to their optimal performance.

Carry out disciplinary action on any of the subordinating staff when deemed necessary.

Instituted control measures that would help minimize wastages / pilfering in all hotel operations and sees to its implementation.

Deal, Greet and resolve customer and guests’ complaints and comments.

ORCHARD HOTEL IBADAN / HOTEL MANAGER

MAR 2019 – MAR 2020

Responsible for the creation and management of the agency digital sales platforms social media accounts, implements constant updates of the social media accounts, increase brand awareness and advertise the agency promotions and offers digitally and traditionally.

Liaise with related government agencies as they affect the company marketing operations,

Create and write corporate letters, search and source for corporate guests and clients and selling the travel offers and vacation packages the company have available to them and ensuring they are turned into key accounts via constant updates and feedbacks.

Increases agency sales by partnering with other travel agencies in soliciting for business Dee3Concepts Travels can offer their customers and vice versa.

Design and implement vacation packages for corporate, family and leisure guests, while assisting with visa procurement services and other on ground logistics: car hire services, airport transfers, travel insurance and hotel bookings and reservations.

DEE3CONCEPTS TRAVELS & TOURS OGUN STATE / BUSINESS DIRECTOR

DEC 2016 – FEB 2019

Responsible for the creation and management of the agency digital sales platforms social media accounts, implements constant updates of the social media accounts, increase brand awareness and advertise the agency promotions and offers digitally and traditionally.

Create and write corporate letters, search and source for corporate guests and clients and selling the travel offers and vacation packages the company have available to them and ensuring they are turned into key accounts via constant updates and feedbacks.

Increases agency sales by partnering with other travel agencies in soliciting for business Dee3Concepts Travels can offer their customers and vice versa.

Design and implement vacation packages for corporate, family and leisure guests, while assisting with visa procurement services and other on ground logistics: car hire services, airport transfers, travel insurance and hotel bookings and reservations.

.

WESTERN SUN HOTEL & EVENT CENTER EDE / MARKETING MANAGER

June 2016 – Nov 2016

Created and managed content for the hotel’s online presence (social media platforms) with the sole aim of intimating the public with the hotel location, facilities and amenities, increasing sales and increasing occupancy by 50% and meeting target as described by the management.

Delivered 50% business growth less than five month through development of a vast customer base.

Managed the hotel’s website and ensure constant update, while resolving and responding to customer inquiries and complaints.

Developed and manage functions / events at the hotel while other sales outlet of the hotel is also been promoted to maximize profit.

Developed market through prospecting for customers, using the concepts of empathy and motivation while corporate proposals are designed and delivered to organizations to further garner corporate business.

Trained sales staffs to attain profitable product sense.

Determined, develops and run promotional strategies and campaigns, promotional budget and its appropriation, as well as the appropriate promotional mix.

Liaises with various agencies, media houses, promotion crew to ensure adoption of brand media engagements and programs, liaises with related government agencies as they affect the company marketing operations.

ROYAL PARK HOTEL & RESORT ILOKO IJESHA / BUSINESS DEV. MANAGER

Nov 2015 – May 2016

Handled the overall hotel sales and e-marketing project coordination using my digital marketing skills while preparing daily & monthly report for the General Manager and the Managing Director.

I developed and managed functions / events at the hotel while other sales outlet of the hotel is also been promoted to maximize profit, while handing and resolving all customer inquiries and complaints.

I designed and drafted corporate business development proposals to be delivered to targeted corporate organizations that might need our services / facilities as well as solicit for corporate business from top organizations.

Delivered 50% business growth less than five month through development of a vast customer base.

Recommend brand innovative ideas and opportunities as sourced from external environment.

Liaise with related government agencies as they affect the company marketing operations,

also with various agencies and media houses, promotion crew to ensure adoption of brand media engagements and programs.

CONFERENCE HOTEL LIMITED OGUN STATE / SALES & E-MARKETING EXEC.

June 2015 – Nov 2015

Tasked and responsible for the monitoring, analyzing and developing different e-market sales point and platform online and offline for the hotel to assist with increased room bookings and reservation from guests as well as boost room occupancy and sales using electronic, digital and traditional means.

Responsible and tasked with the duties of handling and or resolving online and offline customer inquiries, complaints, suggestions and raised issue originating from the hotel’s social media platforms and email accounts as regards the hotel’s services and products.

Generated monthly sales and e-marketing reports from the hotel’s online activities, marketing and sales reports, to the General Manager, Hotel Manager and the Managing Director fourth nightly.

Achieved the hotel brand’s sales target of 75% by creating an online presence for the brand using the various social media platforms as well as my digital marketing skill to increase the overall hotel

e-marketing project coordination as my major responsibility.

DE-BUSAFY ANCHOR HOTEL IJEBUODE / CLIENT RELATIONS MANAGER

June 2014 – June 2015

Responsible and tasked with the duties of handling and or resolving online and offline customer inquiries, complaints, suggestions and raised issue originating from the hotel’s social media platforms and email accounts as regards the hotel’s services and products.

As directed by the MD, I monitored for efficiency the activities of the hotel with online booking agencies, ensuring payment invoices raised are treated with urgency while I ascertain the invoice information are true and precise.

Drafts corporate business development proposals to be delivered to targeted corporate organizations that might need our services / facilities as well as solicits for business from these corporate organizations.

Communicated brand sales goals, company policies, procedures, expectations and other matters to staffs, and sales team using slides and other presentation formats.

Poised with the responsibilities of ensuring the hotel’s website details are constantly updated to avoid misinforming intending guests, also handling and resolving customer inquiries, issues and complaints attaining to a repeat business.

FLY4CHEAPER ILORIN AIRPORT KWARA / AIRPORT SERVICE MANAGER

June 2012 – May 2014

My responsibilities include the management of staffs, office equipment, sales of different travel products and requests, flight tickets (local and international), visa services, hotel accommodation and private travel consultation as well as managing VIP customers with uttermost importance.

I handled and assist in resolving customer inquiries and issues, and ensuring that the sales team adheres to high standards of customer satisfaction to ensure repeat and new business.

I was tasked with the management and coordination of a sales team of 7 to optimally deliver on excellent customer service at all times while reporting same to the CEO via daily sales reports, monthly stock taking reports and monthly staff appraisal reports.

I worked and managed different travel agencies and travel sales consultant in the city of Ilorin to increase my brand popularities, products and services as well as building a mutual business relationship to further increase sales of different customer travel requests.

FLY4CHEAPER WARRI AIRSTRIP DELTA. / RESERVATION & TICKECTING EXE.

April 2011 – May 2012

Responsible for maintaining and coordinating the company’s travel inventory involving issuing flight tickets and hotel reservation to clients using Saber GDS (global distribution system) in a day to day delivery progress.

Prepared daily and monthly sales reports to the General Manager and the Chief Technology Officer, while managing the travel service relation with customers.

Tasked with resolving customer inquiries, issues and complaints as it may arise.

Constantly make available discounted quoted air fares prices to our regular clients to ensure they enjoy unraveled customer services from our point of sale in Osubi airport office.

Generate a business client database for the company for future marketing use.

Generated monthly sales and e-marketing reports from the hotel’s online activities, marketing and sales reports, to the General Manager, Hotel Manager and the Managing Director fourth nightly.

REFERENCES:

Barr. Mrs. Bola Ijaodola: Head of Legal Unit, Eti-Osa Local Government, lru –Victoria Island Local Development Area, Lagos State. (adh8ya@r.postjobfree.com.) (+234 813-***-****).

Mr. Ganiyu Rasheed: General Manager, Royal Park Int’l Hotel & Resort Iloko, Osun State. Nigeria. (adh8ya@r.postjobfree.com.) (+234 813-***-****).

Mrs. Ayowande .V. Ayo: CEO Exclusive Services Limited, 5, Damaturu Crescent, Off Ahmadu Bello, Garki 2, Abuja. (adh8ya@r.postjobfree.com.) (+234 803-***-****).

Mrs. Obukena Odemior: Proprietress, Elily Group of Schools, Edkrejebo, Ughelli North, Ughelli, Delta state. (adh8ya@r.postjobfree.com.) (+234 807-***-****).



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