Sales Management / Strategic Account Management / Business Development

I am a creative sales professional with a background in sales, customer satisfaction, production, repair and quality. I have a proven track record in strategic planning and growing strategic accounts in the electronics manufacturing (OEM /ODM/EMS) industry. I have extensive consultative sales training and experience in directly managing global accounts as well as building and leading global cross-functional teams. My background includes receiving numerous awards due to an unmatched ability to increase sales, anticipate customer requirements, and identify new opportunities across commodities and industries.

PROFESSIONAL EXPERIENCE

BYD Electronics Co. (www.BYD.com) est. $44 Billion USD 2018 to present

China HQ OEM/ODM/EMS w/electronics contract manufacturing including Lighting Energy Storage/ Battery

Director Business Development Strategic Accounts

Industries managed directly and supported encompass the following, with annual sales forecast of $570Million USD

Computer, Telecom, Automotive, Security, Distribution, Machinery, Heavy Equipment / Mining, Construction, Aftermarket

Personally developed the SumUp account 2019, Amazon and Motorola Solution ( growth 20% / 35%) in 2018

Innovative for identifying and developing the aftermarket account Truckline (Australia) (October 2018)

Develop new business opportunities by identifying the JC Whitney automotive account (June 2018)

Global responsibilities over key/strategic accounts including developing and implementing sales plans

Directly involved in calculations of material costs, target pricing, ROI, scrap and margins in the quoting process

Develop/execute promotional strategies to grow business for Ceramics, Lighting, Glass (incl.3D) w/strategic accounts

Directly leading all sales activities with Caterpillar, Continental and Bosch Automotive accounts

Directly manage business at Johnson Controls HVAC/IGBT (Electric Motors) and Honeywell (LCD) accounts

Team manager and pipeline director for non- strategic accounts in North America and Europe

Foxlink International, (a Cheng Uei company www.foxlink.com) est. $5 Billion USD 2006 to 2018

Taiwan HQ OEM/ODM/JDM/EMS with electronics contract manufacturing capabilities

Senior Manager, Global Accounts 2012 – 2018

Industries directly supported encompass the following, with annual sales forecast of $230 Million USD

Telecom, Computer, Medical, IOT, Gaming, eCommerce, Aerospace, Automotive, Security, Distribution, Machinery, Agriculture/Mining/Heavy Equipment, HVAC, Industrial Automation

Oversee Cables, Connectors, Plastics, Stampings/MIM, FPC/PCBA,Control Modules/Sensors/Actuators Imagers /CCD

Quarterly business reviews and negotiations with key customers across multiple industries, countries and cultures

Developed strategies to increased sales at Amazon and penetrate the Costco accounts with various commodities

Global development and sales management of CNH, Caterpillar and John Deere’s multiple engineering sites

Managed product development and design challenges for strategic OEM’s and CM’s worldwide for products

Directly managed USA based design centers for key programs for Google (+ 23% ) and Microsoft (+9 % ) in 2016

Spearhead Industrial Automation OEM’s Consumer/Auto, heavy equipment for CCD/sensors /actuator for Americas

Increased product sales with high sales growth at Continental Automotive from $500K in 2011 to $10M in 2014

Staff manager for: account managers, BDM’s, program managers, logistics /order entry and FAE for named accounts

Interface with customer’s Sr. Management, development engineers, design centers, NPI, supply chain/buyers

Planed short/long term strategies to obtain RFQ, RFI, RFP and lead programs to completion and eventual EOL

Contract negotiating MSA, DSA, MPDSA, SOW, SOP, SOI, HUB, VMI, NDA/MNDA and RSI worldwide

Top 5% sales performer award since 2007. Responsible for collecting competitive information, market trends/ pricing.

Global Account Manager 2006 - 2012

Directly managed sales into named accounts with annual sales forecast of S120 Million USD

Lighting, Cradles, Car Mounts, Scanners, Chargers, Batteries RF /Laser sub-assemblies, Speaker BT/Wired headsets, Smart Watches Sensors, Switches, Actuators, PCBA MIM, Stampings, Plastics, die cast Cables, Connectors, Wire Harness Medical devices, Camera Modules Telematics, GPS, Biometrics,

Reviewed ramp plans, commitments, deliverables and 8D reports (quality spills)

Solely developed and managed the Amazon /Lab 126 account for all products

Directly responsible for sales growth at RIM (Blackberry) from $3M in 2007 to $45M in 2009

Solely responsible for sales growth at Motorola from $6M in 2007 to $39M in 2008

Interfaced across all levels of customer’s organization from level C to buyers and engineering

C. Bruno Enterprises, 2004 - 2006

Manufacturers Sales Representative / Translator

Sales / service representation for manufacturing and retail companies on a contractual basis. Products included Nextel voice, data plans, accessories, (B2B, municipalities, government agencies)

Effective in selling In-Building systems VoIP, T1, Routers, VPN

Maintain /increase sales of Mounting hardware (Antenna, Monitors, Test Equipment), mobile carts, folding walkers, HVAC

Effective in sales of Low volume - switches, custom test cables and connectors (including. Fiber Optics)

Adapters, Fasteners, Extenders, PCBA, Discrete Wire Harness, Coil cords

Contract Manufacturing, Custom Electronics, Milling, Tapping, Plating, Routing, Drilling

Material Capabilities-Alloy Steels, Aluminum Alloys, Aluminum, Stainless Steels

Translations from/to English, Italian, Spanish, German, French

Customers- Nissan Forklift, Harley Davidson, John Deere, Boeing, CNH, LDV, Grainger, Charles Industries, JCI, BRP

Telular Corporation, (www.telular.com) 1999 – 2004

US based Corp. designs, develops and distributes patented wireless telecom products (FWT)

Sales Manager North America

Sales growth in North America average +400% year /year consistently exceeded targeted goals including margins to $25M USD

Responsible for record sales growth for North America +1300% developing customer Western Wireless

New Product introduction/implementation, strategic pricing and forecasting for new channel sales

Established and managed distributor channels Tessco also managed inside sales order processing including technical support

Established and managed over 300 Telular Corporation retail dealers (marine, automotive, Telecom)

Drafted, negotiated / renegotiated sales contracts

On-site training (including technical) to customer’s sales force

Developed customer US Cellular and Raytheon

Provide active support for Customers - LEC’s, CLEC’s, VAR’s, Government, Integrators, Distribution, Automotive, Marine

Top 1% sales performer award during my entire employment

Received 2 Chairman’s Award for outstanding achievement/performance in 2000 and 2002

Motorola Inc., (www.Motorola.com) 1993 – 1999

Manager Inside Sales / Customer Service Manager 1997-1999

Successful in designing and implementing a high volume inbound call center into an outbound and Inside Sales center

Trained and mentored sales agents for sales of Iridium and MCSI voice plans and cellular accessories

Increased sales of accessories for the call center in excess of 800% in 6 months

Leader of the customer satisfaction department effective in de-escalation of stressful situations

Established KPI’s to set standards for performance and developed plans to accommodate growth

Continuously analyzed Customer Service Satisfaction results and developed action plans for improvement and efficiency

Managed, audited, scheduled and organized CSR personnel for maximum efficiency

Managed escalated carrier dealers, sales agents calls and Motorola repair center for dealer / customer repair and support

Responsible for competitive marketing and PCS product line

Developed and set standards for new hire training programs for supervisors and agents

EDUCATION

MBA Concordia University – 2017-Currently enrolled Bachelor of Arts Degree in Foreign Languages

Universita Degli Studi Della Calabria, Cosenza Italy - 1993

Bachelor of Science International Business Administration

Universita Degli Studi Della Calabria, Cosenza Italy – 1990

Six Sigma Green Belt (process), Electronic Control System, Electronics Technician (CET) Level II Certificates

WISItalia Inc. Board member (Public Relations /Marketing) Fluent/working knowledge in multiple European languages

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