SHANNON LONG

Customer Service/Front Office

Gadsden, AL 35903

adh8mk@r.postjobfree.com

256-***-****

I have been in the working world since 1985, and some time was taken off while my children were little. I am returning to work after completing an associate's degree in occupational studies, for medical billing and coding. I look forward to making my mark in the workforce once again.

Authorized to work in the US for any employer

Personal Assistant

Prestigic Vinyl Creations - Centre, AL

September 2020 to October 2020

• Assist in end production of fencing products

• Answer phones

• Filing

• Proofreading fencing bids

Manufacturing support associate

KTH Leesburg Products - Leesburg, AL

February 2020 to August 2020

Support in the manufacturing of Auto Parts through mig welders Cashier

Walmart - Centre, AL

June 2019 to February 2020

• Welcomed customers

• Scan groceries

• Bagging groceries

• Keep aisle neat and products faced and fronted

• Handled cash and credit transactions

• Stocked merchandise

Volunteer (Office and inventory)

Cherokee County Crisis Center - Centre, AL

April 2019 to June 2019

• Office assistant

• Inventorying donations provided

• Filing

• Signing up clients.

WORK EXPERIENCE

Cashier/Server

Sheridan's Unforked - Kansas City, MO

May 2018 to March 2019

• Prepare to open the restaurant

• Countdown registers

• Take orders

• Serve guests

• Handled cash and credit transactions

• Stock supplies

• Answer phones

Taxi Driver/School Cab Driver

zTrip/Yellow Cab - Kansas City, MO

January 2018 to September 2018

• Check vehicle for safety and drive-ability

• Fill up vehicle with gas

• Pick up and drop off children at designated addresses for school cab

• Pick up and drop off assigned customers at their designated addresses

• Assist with rides for the visually impaired

• Sit at pre-assigned "taxi stops" to wait for prospective customers. Morning Shift Manager

Joe's Pizza Buy the Slice - Kansas City, MO

April 2016 to January 2018

• Prepare to open the restaurant

• Count bank

• Countdown registers

• Prepare sales spreadsheets

• Make copies

• Take orders

• Serve customers

• Handle cash and credit transactions

• Stock supplies

• Order from supply companies

• Answer phones

Dental Clinic Manager

Operation Breakthrough - Kansas City, MO

May 2011 to October 2012

• Scheduling appointments for adults and children

• Order supplies

• Patient check-in and check-out

• Copying and filing patient documents

• Data entry on Excel

• Composing on Word

• Limited experience with EZ Care and Child Plus programs

• Use of multi-line paging and calling system.

Volunteer (office)

Operation Breakthrough - Kansas City, MO

September 2008 to May 2011

• Copy and file papers

• Use of multi-line paging and calling system

Cashier/Customer Service

Maxey's Cycle - Oklahoma City, OK

September 1997 to September 2002

• Greet customers as they come in

• Answer and direct a multi-phone line and paging system

• Restock accessories

• File invoices

• Inform customers by phone of received orders

• Yearly inventory

• Keep work space and surrounding area clean

Bachelors of Science in Health Management Colorado Technical University-November 2020-present, estimated graduation, May 2023

Associates of Occupational Studies in Medical Billing and Coding Pinnacle Career Institute - Kansas City, MO

April 2013 to November 2014

GED

Cobb County Adult Education Center - Marietta, GA

March 1998

• MS Office (3 years)

• Filing (10+ years)

• Customer Service (10+ years)

• Cash Handling (10+ years)

• Multi-Line Phone System (7 years)

• Multi-Tasking (10+ years)

• Driving (10+ years)

• Team Member (10+ years)

• Crew Member (10+ years)

• Shift Supervisor (3 years)

• Food Service (6 years)

• Shift Lead (2 years)

• Proofreading (1 year)

• Personal Assistant Experience (1 year)

• Office Administration (2 years)

EDUCATION

SKILLS

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