SHANNON LONG
Customer Service/Front Office
Gadsden, AL 35903
*************@*****.***
I have been in the working world since 1985, and some time was taken off while my children were little. I am returning to work after completing an associate's degree in occupational studies, for medical billing and coding. I look forward to making my mark in the workforce once again.
Authorized to work in the US for any employer
Personal Assistant
Prestigic Vinyl Creations - Centre, AL
September 2020 to October 2020
• Assist in end production of fencing products
• Answer phones
• Filing
• Proofreading fencing bids
Manufacturing support associate
KTH Leesburg Products - Leesburg, AL
February 2020 to August 2020
Support in the manufacturing of Auto Parts through mig welders Cashier
Walmart - Centre, AL
June 2019 to February 2020
• Welcomed customers
• Scan groceries
• Bagging groceries
• Keep aisle neat and products faced and fronted
• Handled cash and credit transactions
• Stocked merchandise
Volunteer (Office and inventory)
Cherokee County Crisis Center - Centre, AL
April 2019 to June 2019
• Office assistant
• Inventorying donations provided
• Filing
• Signing up clients.
WORK EXPERIENCE
Cashier/Server
Sheridan's Unforked - Kansas City, MO
May 2018 to March 2019
• Prepare to open the restaurant
• Countdown registers
• Take orders
• Serve guests
• Handled cash and credit transactions
• Stock supplies
• Answer phones
Taxi Driver/School Cab Driver
zTrip/Yellow Cab - Kansas City, MO
January 2018 to September 2018
• Check vehicle for safety and drive-ability
• Fill up vehicle with gas
• Pick up and drop off children at designated addresses for school cab
• Pick up and drop off assigned customers at their designated addresses
• Assist with rides for the visually impaired
• Sit at pre-assigned "taxi stops" to wait for prospective customers. Morning Shift Manager
Joe's Pizza Buy the Slice - Kansas City, MO
April 2016 to January 2018
• Prepare to open the restaurant
• Count bank
• Countdown registers
• Prepare sales spreadsheets
• Make copies
• Take orders
• Serve customers
• Handle cash and credit transactions
• Stock supplies
• Order from supply companies
• Answer phones
Dental Clinic Manager
Operation Breakthrough - Kansas City, MO
May 2011 to October 2012
• Scheduling appointments for adults and children
• Order supplies
• Patient check-in and check-out
• Copying and filing patient documents
• Data entry on Excel
• Composing on Word
• Limited experience with EZ Care and Child Plus programs
• Use of multi-line paging and calling system.
Volunteer (office)
Operation Breakthrough - Kansas City, MO
September 2008 to May 2011
• Copy and file papers
• Use of multi-line paging and calling system
Cashier/Customer Service
Maxey's Cycle - Oklahoma City, OK
September 1997 to September 2002
• Greet customers as they come in
• Answer and direct a multi-phone line and paging system
• Restock accessories
• File invoices
• Inform customers by phone of received orders
• Yearly inventory
• Keep work space and surrounding area clean
Bachelors of Science in Health Management Colorado Technical University-November 2020-present, estimated graduation, May 2023
Associates of Occupational Studies in Medical Billing and Coding Pinnacle Career Institute - Kansas City, MO
April 2013 to November 2014
GED
Cobb County Adult Education Center - Marietta, GA
March 1998
• MS Office (3 years)
• Filing (10+ years)
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Multi-Line Phone System (7 years)
• Multi-Tasking (10+ years)
• Driving (10+ years)
• Team Member (10+ years)
• Crew Member (10+ years)
• Shift Supervisor (3 years)
• Food Service (6 years)
• Shift Lead (2 years)
• Proofreading (1 year)
• Personal Assistant Experience (1 year)
• Office Administration (2 years)
EDUCATION
SKILLS