Objective:

To obtain a position that will utilize my skills and personality in the area of customer service.

Education:

F.D. Roosevelt High School-Diploma

** ****** ***** ** ******* El Centro 2008

Paralegal and Legal Assistant-Collin County Community College,2019

Employment:

2018-2020-Iqor

Capital One Campaign-Call Center Inbound calls light collections and customer service inquires including bill pay on delinquent accounts.

2007-2018-Intuition Creative Graphics- Office Assistance and Sales Manager

All office functions and selling of the services to funeral homes to provide programs to families. Also printing folding and binding of programs and answering the phones including suggestive selling

2010-2012-ADT Security-Ancillary Sales Rep

Inbound and Outbound Sales Rep 80-100 calls over the phone appointment setting and call center customer service and sales to existing customers.

2004-2007-Records BBQ - Cashier and Food Prep

Taking orders and preparing food and using a pos system to do so, also maintained a clean work environment and suggestive selling.

REFERENCES: Furnished upon request

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