Personal Assistant Sales
Resume:
CONFIDENTIAL
PROFILE
OF
KATHERINE GOVENDER
CONFIDENTIAL PROFILE OF KATHERINE GOVENDER
CAREER OBJECTIVE
To find a challenging position to meet my competencies, capabilities, skills and experience.
KEYS OF SUCCESS
Integrity
Leadership
Teamwork
Training
Communication
Continuous Improvement
QUALITIES AND ATTRIBUTES
• Client Focused: I have the ability to pre-attempt problems and to take pro-active and well thought through methods that will constantly enhance customer service.
• Excellence orientation: I have commitment, drive and high levels of energy that will ensure that high standards are always achieved.
• Communication: I posses the ability to listen and express myself clearly and accurately so that information is correctly received and perceived.
• Development: I am goal directed and always willing to seek new opportunities to acquire and enhance my skills and knowledge.
• Teamwork/ leadership: I am passionate about team and personal development. I can actively participate in the developments needs of self and co-workers.
• Skills: Creative thinking, ability to work under pressure, excellent communication skills, attention to detail. Posse’s strong administrative leadership, problem solving, decision making, organizational and analytical skills.
• Pro-active: I have the ability to expertly handle on numerous tasks, simultaneously. I am also able to changing and highly pressurized situation CHARACTER PERSONALITY ATTRIBUTES
Intrinsically motivated, dedicated, calm, confident, assertive, firm yet fair, open- minded, listening skills, sociable, friendly, approachable, empathetic and trustworthy. INTER-PERSONAL SKILLS
Disciplined, good communicator, practical in problem solving, consultative, ability to maintain balance, adaptable, thorough at follow-up. PERSONAL INFORMATION
Nationality: South African
Language: English
Afrikaans
Zulu
Age: 29
Disability: Below the knee amputee (I have been wearing a prosthetic leg for 15 years)
CONTACT INFORMATION
17 Sandton Glades
Buccleuch Cell: 074*******
Sandton Email: adh8kx@r.postjobfree.com
2066 adh8kx@r.postjobfree.com
Leadership roles
Student Leader: Grade 12
Active Member in school fund raising campaign
Motivational speaking: People with disabilities
Skills
Proficient in MS Word, MS Excel, SAP
Microsoft outlook and power point (Microsoft Package) Internet
Salary Expectation
R30 000 and above
SECONDARY EDUCATION
Last School Attended : Alpine Road Private Education Centre
Highest Standard Completed : Matric with endorsement Year Completed `: 2006
Subjects : English (HG)
Afrikaans (HG)
Business Economics (HG)
Biology (SG)
Criminology (SG)
Geography (HG)
TERTIARY EDUCATION
I studied at the University of South Africa
Qualifications: B.COM Industrial Psychology (1st year only) Subjects Business economics 101
Economics 101
Financial accounting 101
Economics in the management environment 101
Industrial psychology 101
CERTIFICATION
MS Office
Business Writing
Report Writing and emails
Telephone Impact and Customer Service
First Aid Level 1
Fire Fighting Level 1
Executive Secreataries & PA’s Workshop
Minute Taking
Problem Solving and Decision Making
1ST year BCom Marketing
PROFESSIONAL EXPERIENCE
Current: January 2016
Job Title: Marketing Specialist
Company: Medtronic (Medical Company)
Duties:
Inventory Management:
Management of cycle counts to ensure high level of adherence. Accounts not counted must be reported to the relevant RSM.
Short UBD – actively drive the use of short dated inventory, starting with focus from 120 days to UBD. Regular communications to team, and again, any lack of attention to the matter needs to be escalated to the relevant RSM for further action. Liaising with team to ensure short dated devices reach potential implant sites in time.
Expired products – changing devices over to Demo status prior to the expiry date where possible. Ensuring all team members are aware of risk in their territories regarding short dated and expired stock. Assist inventory analyst with timely update of UPN’s and actively communicating Backorder situations to the time, including timelines of expected recovery and a list of relevant stock on hand in the field. Marketing support:
Programmers:
Manage the allocation, software and contractual elements of programmers. Assist with software and accessory queries
Train WH technical team to take over the prep of a programmer unit to meet the specific requirements and needs for the customer External Temporary pacemakers:
Manage the allocation and contractual elements of temporary pacemaker loan units.
Liaise with inventory analyst to ensure availability of cables and other require accessories.
Oversee logistic elements of the servicing process of units. Booklets and brochures:
Booklets:
Ensure continues availability of patient booklets and that the WH team is updated as new products are added to the lists.
Order booklets and generate PO in timely manner to ensure booklet availability.
Brochures:
Assist with brochure allocations as per discussion for each marketing campaign – to be discussed for each marketing campaign going forward. Patient cards:
Updating implant data basis and production of cards. Current: October 2012 – 2015 (contract)
Job Title: Receptionist, Promoted to Executive Secretary/PA to Finance Director and Chief Risk Officer
Company: Insurance Company (Short –term)
Duties:
Management of diaries and co-ordination of meetings for relevant team members
Draft agenda and minutes of meetings to be reviewed by relevant Executives Receives and screens incoming calls and visitors, determines which are priority matters, and alerts the executive accordingly. Makes referrals to appropriate staff or provides requested information. Management of other incoming correspondence (e-mails/manual mails) and respond appropriately
Arranging local and international travel bookings and reservations, ensuring that all bookings are communicated effectively
Acts as liaison between the executive and subordinates by transmitting directives, instructions and assignments and following up on the status of assignments.
Deal with queries/complaints where necessary
Reviews, proofreads, and edits documents prepared for the administrator’s or executive’s signature.
Researches, compiles, assimilates, and prepares confidential and sensitive documents and briefs the Executive regarding content. Preparing and typing of documents (for internal or external use) in accordance with the established standards and branding guidelines; Organising and attending to photocopying, printing, binding and deliveries of documents by messengers and couriers
Ensure that divisional information is kept up to date on intranet Assisting with other ad hoc duties as and when required Monitor and manage the divisional risk register i.e. ensure that it is kept up to date
Ensure proper filling of general divisional documents as well as performance management documents
Review reports submitted to Executives
Compiled Reports as per required format - monthly/weekly Submits reports for authorisation on or before report deadlines Assist in events management
Prepare presentation material
Management technical administration such as backdating requests, new agents, stationery orders
Monitor complaints submitted and ensure that same are resolved swiftly Manage and monitor the database of all stakeholders January 2010 – September 2012 (Perm Position) Reason for Leaving: Company was not making enough turnover due to other competitors. Job Title: Administrative Coordinator/Personal Assistant/Receptionist Company: Yarontech – Soft – Skills Training
Duties: Developing Courses
Project Management
Database Management
Procurement Documents
Compiling Documentation
Event Co- ordination
Creating Power point presentation
Completing Spread Sheets
Data Capturing
Prospecting, Switchboard operating, Filing, General Admin Duties March 2009 – November 2009 (Temp Position)
Job Title: Administrative Officer/Sales Assistant
Company: Unlimited Beverages
Duties: Arranging meetings with clients
Reception duties
Sales
Travel arrangements
Client liaison
Handling Debtors and Creditors
Invoicing clients
Pastel Express and Pastel Partner (junior level)
Inbound and Outbound teller- sales
February 2008- January 2009 (Perm position) Reason for Leaving: Company Closed Job Title: PA (personal assistant)
Company: Midnight Storm Investments
Duties: Arranging meetings with clients
Reception duties
Sales
Travel arrangements
Managing the administration department
Client liaison
Handling Debtors and Creditors
Invoicing clients
July 2007- January 2008
Job Title: PA
Company: Westech Systems (IT Company) (contract position) Duties: personal assistant to two directors of the company Sales
Accounts (debtors) (creditors)
Arranging meetings
Travel arrangements
Managing Reception
Filing
March 2007- May 2007 (3 months Temp Assignment) Moved to Jhb Job Title: Receptionist
Company: Sunninghill Hospital
Duties: Main Reception
Medical aid queries
Administrative
Filing
December 2006-Febuary 2007 (Durban Temping)
Job Title: PA/Dispatch assistant
Company: Screen Fast
Duties: Arranging meetings with clients
Reception duties
Sales
Travel arrangements
REFERENCES
No Name Company Position Contact No
1. Mr Govender Yarontech Project
Manager
2
Mrs. Smith
Midnight Storm
Investments
Director
3 Rabeen Parduman
Screen Fast
Manager 031-***-****
4. Kim Sunning hill
Hospital
Manager 011*******
5. Karen Pepler Sasria SOC
Limited
Financial
Director
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