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Altamonte Springs, FL, 32714
November 30, 2020

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Meghan Williams

*** ***** ******* **** #***

Winter Park, FL 32792


Objective: I am seeking a challenging, full-time position within a team environment which will enable me to utilize my past and current work experience. I am interested in joining an organization that promotes both opportunity for advancement and internal growth. Certifications: 440 P&C License - 520 Insurance Adjusters License Education: Seminole Community College - AA, GPA 3.43 Valencia Community College - AA, GPA 3.41 Computer Skills: Proficient in Excel, Word, TAM, CSR24, Outlook and Subro-Source, AMS, Image Right Qualities: Hardworking, dependable, self-motivated, quick learner, professional and able to work in a fast-paced environment Experience: Halcyon Underwriters, June 2018-Present- Middle Market Assistant Underwriter

Underwriting and rating of new and renewal policy submissions

Negotiate terms and conditions with agent/carrier underwriters including pricing, additional coverages, deductibles and exclusions

Review insurance applications and quotes for accuracy/completeness

Servicing existing renewals, surplus lines review, following up for underwriting information

Building key relationships with both retail & carrier partners while supporting the Production Underwriter

Houston International Insurance Group, September 2017-May 2018 - Commercial Underwriter Assistant

Evaluate quotes, policies, endorsements, audits, cancellations for several retail and agents

Prepared proposal and release to agents with Indications/Quotes according to procedures

Service the Accounts and Resolve any discrepancies and make changes as needed

Review and process policy servicing requests such as endorsement, audits, certificates, premium finance notices and Cancellations

Establish New Submissions and handle Renewal Expiration list according to procedures LRA Insurance, September 2015-August 2017 - Commercial Lines Processor

Process Certificate of Insurance /Evidence of Insurability

Run MVR’s, backed up Receptionist as needed

Process Endorsements, Cancellations, Change Request, Audits

Process / Mail Polices

Direct Communication with clients regarding policy inquiries Sihle Insurance Group, April 2014-September 2015 - Community Association Division- Processor

Managed/coordinated phone calls, emails & faxes from banks requesting a master policy evidence and/or certificate of insurance for closings

Prepare binders with renewal policies to be sent to insureds

Process all policies, reinstatements and cancellations

Assist with front desk by answering phone calls, handing out mail and greeting customers

Set up all holders onto CSR24 and create a new template within system to issue certificates

Export all holders and clean up excel spreadsheet for insured to update holder lists The Hartford, November 2012- April 2014 - Subrogation Specialist

Review all incoming Subrogation demands from claimant carriers

Review liability assessments for accuracy /update accordingly

Negotiate and settle claims within appropriate claim cycle

Maintain a diary from day to day to assure precise handling and good customer service Law Office of Harold Scherr, April 2011- August 2012 - Receptionist/Admin

Answer all incoming lines and connect them with account manager

Process all incoming and outgoing mail and send out NSF letters when necessary

Create and send all letters for the collectors that need to be sent out to clients

Handle all bankruptcies and make sure they are up to date in system to prevent law suits

Ordered and managed office supplies, scheduled appointments for owner Sihle Insurance Group, April 2007- March 2011 - Commercial Lines CSR-Claim Assistant

First response by greeting customers and transferring to appropriate account managers

Processed insured's policies, cancellations, reinstatements and audits

Responsible for office procurement with outside vendors as well as general office duties

Assisted Claims Manger with Claim processing from agency level to appropriate carrier

Direct communication with client and carrier to oversee handling of claim

Assisted with Risk Management to control client claims AIG Insurance Company, July 2004-April 2007 - Property Damage Adjuster

Investigate first and third-party auto claims including coverage, damages and liability determination, handling to conclusion and referring for subrogation as appropriate.

Face to face and telephonic claim investigation in compliance with customer service standards.

Analyze appraisals to determine or to discover excessive parts and labor

Coordinate drive-in appraisals to minimize company costs and decrease claim cycle time.

Coordinate prompt assignment of salvage to reduce storage costs

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