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Customer Care Assistant

Location:
Cape Town, Western Cape, South Africa
Salary:
9000+
Posted:
November 30, 2020

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Resume:

Curriculum Vitae

Nicolette Johnson

Residential Address: 29 Flanderswalk, Strandfontein Village7798

Cell Number: 073-***-****

Email: adh8hq@r.postjobfree.com

Personal Details:

ID Number: 770-***-**** 081

Nationality: South African

Gender: Female

Health Status: Good

Languages: English; Afrikaans (Speak, Read & Write)

Educational Qualification:

Last School Attended Westwood CLC

Highest Grade Passed: 12

Subjects: English; Afrikaans; Economics; Ethnology;

Physiology; Traveling and Tourism

Year: 2014

Other Training Completed:

Organisation:

Course:

Subjects Covered:

Duration:

Facilitator:

YoungPeople@Work

NPC Reg Nr:

2012/2100/9908

2 Day Youth Empowerment Workshop

Professional Job Seeking & Networking Skills

Effective Customer Relations

Basic Office Administration

25 Apr’19

25 Apr’19

26 Apr’19

Frank Julie

Frank Julie

Shirley De Jongh

Employment History:

04/09/2019 - current employer. City of Cape town, Administrator(EPWP) Filing of data of authorisation sheets, visitors permit sheets. Capture staff leave, overtime, risk safety reports, payslip, vehicle kilometres, waterlog sheets, timesheets of staff, SAP portal and SharePoint data updated, all other admin duties.

08/ 05/2018- 31/08/2018. Twizza, Customer agent in logistics, Data capturing,

Invoicing, filing, processing orders, compiling reports. Customer care and assisting

The customers with delivery queries. Use of the NAV dynamics system (citrix)

08/01/2018- 10/03/2018. Standard Bank Wellness Centre –Medical Receptionist

Handling the day to day appointments for both the Doctor and the Nurse, Filling

Daily, tending to emails and faxes, working on the Goodx system

19/12/2015-17.05.2017. Fidelity Security Services - Payroll Clerk, Addressing

Salary related issues, Data capturing, using the SAP system, on site visits,

14/11/2015-18/12/2015. Fidelity Security Service (contract) HR assistant, Data

Capturing, updating employee information, loading employees on to the system,

Compiling files, reception duty.

SKILLS

Ability to manage disputes, excellent communication on all levels,

Attention to detail, good writing and reading, good working knowledge

Of MS word, excel, power point, SAP Portal. I work well within a team as well as

Independently, Hardworking and discreet,

I work well under pressure and always seek solutions to any problems that might

Arise.

References:

Company: Twizza

Name and Surname: Korne

Contact Number: 060-***-****

Company: Standard Bank Wellness Centre

Name: Mildred Klein

Contact Number: 021-***-****

Company: Fidelity Security Services

Name and Surname: René Adonis

Contact Number: 021-***-****

Company: City of Cape Town

Name and Surname: Rozario Stephens

Contact Number: 021 441576



Contact this candidate