WORK EXPERIENCE
Captioning Assistant
Captel Service Specialists - Orlando, FL
October 2017 to August 2020
-Monitor technical issues on calls and report to appropriate staff
- Ensure quality captions to the deaf and hard of hearing with multitasking and attention to detail. Crew Member
Dunkin' Donuts - Orlando, FL
February 2017 to October 2017
Cash handling
Open and closing duties
Burgerfi - Winter Park, FL
January 2016 to July 2016
Opening and closing duties, handle all cash responsibilities, operate clamshell grill and front station, assembling food in an appealing manner. All cleanliness tasks of all sections. FOH and BOH trained.
Key holder Colorist
Privé salon - Orlando, FL
April 2014 to January 2016
Responsibilities
Make sure salon is running smoothly, ensure clients are on schedule. Serve clients drinks and shampoo them for the stylists.
Accomplishments
Become more familiar to coloring hair and techniques that are used
Orlando, FL 32828
****.******@*****.***
Authorized to work in the US for any employer
Skills Used
Customer service skills, Sales
Center Receptionist
Renew Salon and Spa - Altamonte Springs, FL
January 2014 to December 2014
175 E Altamonte Dr.
Altamonte Springs, Fl
(407) 864 - 2359
Owners: Patricia and Kevin Perry
Responsibilities: Receive calls, schedule appointments and confirm appointments. Take payment from clients. Make sure that the reception, relaxation and treatment rooms are immaculate. Maintain product presentation. Insure stylists have clean laundry at their stations. Make sure that all equipment is properly working and sanitized.
Sandwich Artist
Subway - Orlando, FL
January 2013 to November 2013
32817
(407) 388- 7469
Supervisor Misty Horgan
Responsibilities: Customer service and running the register; prepping and restocking the line; performing closing duties for the store (cash counting, stocking, cleaning);
Closing duties/Key holder
EDUCATION
High school or equivalent in Cosmetology
Aveda Institute of Orlando - Winter Park, FL
2013 to 2014
High school diploma
University High School - Orlando, FL
March 2009 to June 2012
SKILLS
• Cash Handling, Food Prep, Excellent Customer Service (6 years)
• Administrative Experience
• Front Desk
• Cash Handling
• Food Preparation
• Cooking
• Meal Preparation
• Food Production
• Food Safety
ASSESSMENTS
Personality: Customer Service Fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
April 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Retail Customer Service — Highly Proficient
July 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Work Style: Reliability — Highly Proficient
May 2020
Tendency to be dependable and come to work.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.