Catherine L. Forrest

***** * *** ***

Littlerock, CA 93543

adh8ds@r.postjobfree.com

661-***-****

Objective

To obtain a position that will enable me to use my management, interpersonal, organizational, and customer service skills. Able to be flexible and work in a fast-paced environment with ease and exceptional problem-solving skills; communicating with persons outside the organization. Skills

· Management, data entry, medical records, and scheduling

· Communication, responsibility, customer service, and organization

· Active listening, monitoring, time management, and inventory control Education

CPI Certify 3/2020

CPR and First Aid Certify 07/2020

Los Angeles Office of Education – Palmdale, CA

Virginia College of Jackson – Jackson, MS

Medical Billing and Coding

College Diploma 02/2002

Hinds Community College – Jackson, MS

Business Administrative Assistant

College Certificate of Completion 09/1989

Experience

United Cerebral Palsy of Los Angeles

House Manager

10/2018 to 09/2020 Chatsworth, CA

Enforce rules and regulations to ensure the smooth and orderly operation of residents. Administer bedside or personal care, or personal hygiene assistance. Lead for EPP( Emergency Preparedness Plan)and provide emergency first aid and summon medical assistance when necessary. Make regular rounds to ensure that residents and areas are safe and secure. Schedule, provide escorts for the client to doctor appointments and ensure that all housekeeping duties are done properly. Prepare and maintain records of client progress and services performed, reporting changes in client condition to nurses. Participate in case reviews(ISP), consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Care for individuals or families during periods of incapacitating, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

United Cerebral Palsy of Los Angeles

Shared Direct Support Professional

10/2013 - 10/2016 Chatsworth, CA

Maintain records of patient care, condition, progress, or problems to report and discuss observations with the nurse and house manager. Provide residents with moving in and out of beds, baths, wheelchairs, and automobiles. Care for residents by changing their bed linens, washing and drying clothes, cleaning, and assisting with their personal care. Accompany the resident to doctor appointments and outings

Penny & Peggy Nairn 24hr Childcare, Inc

Teacher Assistance

04/2013 to 10/2013 North Hills, CA

Make decisions and solve problems, perform general physical activities Communicate with parents and persons outside organization, training, and teach; communicate with supervisor and coworker. Observe and monitor children’s play activities and communicate with children's parents or guardians about daily activities, behaviors, and related issues. Sanitize toys and play equipment. Keep records on individual children; including daily observations and information about activities, meals served, and medications administered. Support children’s emotional and social development.

National Advertising Associate, LLC

Dialer/Salesperson

07/12 to 11/12 Chatsworth, CA

Schedule delivery dates and conducted relations with clients. Demonstrated professionalism to all clients. Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible. Maintain assigned account bases while developing new accounts. Provide clients with estimates of the cost of advertising products or services and mail statements. Call different companies. Confer with customers by telephone and email to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.

Franklin Private Homecare

Caregiver

09/11 to 04/12 Littlerock, CA

Delegated in home cleaning, organizing, and assisted in preparing meals. Drive patients to doctor appointments and ensured of correct medications were being taken on schedule. Advanced Imaging Center

Medical Records clerk

06/11 to 09/11 Lancaster, CA

Produce medical records, correspondence, records, patient-care information, medical research, and answer multi-phone lines. Scan all documents and use Medisoft application Perform data entry and data retrieval services providing data for inclusion in medical records and form transmission to the physician. Alert physician of critical reports by phone, fax, and email.

Set up and maintain medical files, including records such as x-rays, labs, and procedure reports, diagnostic workups, admission and discharge summaries, and clinical reports. Return dictated reports in electronic form for physician’s review, signature, and correcting inclusion in patients’ medical records. Use Microsoft word, excel, and other software applications

Sumler’s Cement Finishing & Building, Inc.

Project and Property Manager

06/88 to 11/09 Flora, MS

Arranged meetings and prioritized for retiring of the company. Schedule the project in logical steps and budget time required to meet deadlines. Prepare contracts, proposals and negotiate revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors. Select, contract, and oversee workers who complete specific pieces of the project, such as painting, flooring, or interior designing Collected and deposit of all monies. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about the area. Accounts payable, accounts receivables, and payroll. Inspect grounds, investigate complaints, and resolve problems following management rules and regulations. Maintain records of sales, rental or usage activities on the property. Family Practice Associate, LLC

Medical Office Coordinator

09/09 to 11/09 Madison, MS

Pull medical records for the next day and schedule and confirm patient diagnostic appointments Sign in patients and obtain insurance information and /or authorization. Obtain information to coordinate direct admissions and transfers, and initiates verifications. Scan all documents and use Verizon medical software. Collected co-pays/deductibles St. Dominic Hospital

Patient Access Associate/Registrar

03/07 to 09/09 Jackson, MS

Registered ER patients, direct admits, and pre-admits. Coordinate communication between patients, family members, staff, and physicians.

Explain policies, procedures, or services to patients using medical or administrative knowledge. Interview patients or their representatives to identify problems relating to care. Admission for MS Heart Institute, secured patients charts, collect deductibles/co-pays, verified insurance, and used AS400, Microsoft word, excel, and lotus 123. MAE Physician Surgery Center, LLC

Medical Administrative Assistant

10/01 to 12/07 Jackson, MS

Schedule surgery for orthopedics and ophthalmology. Registered pain management patients, pull medical records for the next day, fax, and email out schedules to appropriate departments. Demonstrated proficiencies in telephone and front office reception within a high volume environment. Use the NexGen application for scheduling. Coordinated admission process, prepared records, and help to reduce uncontrolled payment activities. Knowledge of HIPPA, customer service, leadership, making decisions and problem-solving.

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