Curriculum Vitae Kessy RAMA
Kessy RAMA
Quatre Bornes, Mauritius
**********@*******.***
https://www.linkedin.com/in/kessy-rama-1b343b33/
PROFILE
o Experience across different industries (Pharmaceutical, Real Estate, and Hospitality in Mauritius and UK)
o Outstanding organizational and planning skills
o Highly enthusiastic and results driven
o Very confident communicator and negotiator with a strong professional customer service approach o Able to work well under pressure, whether that be in a team or as an individual PROFESSIONAL EXPERIENCE
Associate Manager – Admin & HR Jul 2018 to date
Aspen Global Incorporated, Grand Bay, Mauritius
o Onboarding Champion for the company
o Exemplary office administration
o CSR management
Executive Assistant to CEO & Office Manager Jul 2011 to Jul 2018 Aspen Global Incorporated, Grand Bay, Mauritius
o Managed C&B for HR (payroll, employment contract, relocation of expats, life insurance) o Managed office capacity of 200+ employee and office expansion of 3000sqmt o Automated a canteen system
Executive Assistant to CEO Sept 2008 to Jun 2011
Aspen Global Incorporated, Grand Bay, Mauritius
o Manage a dynamic schedule for the CEO and Leadership Team o Project and event management
o Optimise travel (flight, hotel, transit, commute, agenda and budget) Page 2 of 2
Curriculum Vitae Kessy RAMA
Confidential Secretary to Director Nov 2007 to Aug 2008 Kross Border Trust Services Ltd, Port Louis, Mauritius Office Manager and PA to Directors Apr 2004 to Jul 2007 Earl Estates Ltd, Mayfair, London, UK
Office Manager and PA to Directors Aug 1998 to Apr 2004 Titan Watches, Grosvenor Place, London, UK
Reservations Officer Nov 1996 – Aug 1998
The Savoy Hotel, Strand, London, UK
Reservations Officer Sep 1995 – Nov 1996
The London Hilton on Park Lane, London, UK
Receptionist, Guest Relations Officer Feb 1993 – May 1995 La Pirogue Hotel, Wolmar, Mauritius
Receptionist, Reservation Officer, Front Office Manager, Duty Manager Dec 1989 – Jan 1993 Klondike Hotel, Flic en Flac, Mauritius
QUALIFICATIONS
HR Commercial Acumen
Recruitment & Interviewing
First Aider
Front Office Management
Microsoft Project
Courageous Conversation
Coaching Skills & Giving
Feedback
Communication Skills
Creating Value for Customers
Selling Techniques
Effective Management &
Leadership Styles
Fundamentals of Leadership
World Class Quality
Business Continuity
Management
OTHER SKILLS
o MS Office Suite
o Fluent English & French
o Mentoring
o Driving license
o Multi-tasking
o Team Management
REFERENCES
Available upon request