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Office Assistant Staff

Cape Town, Western Cape, South Africa
December 01, 2020

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*** ********* ******* **, *******, 7100

(Willing to relocate)



Date of Birth: 17 May 1996

Nationality: South African

Marital Status: Single

Own Transport: No

Languages: English, Afrikaans, Xhosa, IsiZulu, Sesotho, Setswana

Notice Period: Immediately

Health: Good

Gender: Female

Driver’s License: None


Computer Skills:

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Microsoft Projects


Professional Skills:

Well organised, and be able to prioritise work in an efficient manner.

Providing high quality Customer Service.

Good level of numeracy.

Good at juggling tasks and prioritising.

Impeccable telephone manners.

Resolving and managing queries to closure.

Calm and composed under pressure and able to work to tight deadlines.

Ability to work within a busy and demanding team environment.

Able to work with minimum amount of supervision and on own initiative.

Ability to communicate effectively with a large group of people.

Proven aptitude for dealing with customer complaints.

Dealing with customers Face to Face.

Fully aware of the importance of data security and relevant legislation.

Prospecting for sales leads.

Treating each employee as an individual and showing concern for their welfare, aims and career development.

Always discreet in the handling of sensitive and confidential customer, staff or business data and information.

Open to constructive feedback & always listening carefully to what employees have to say about the company.


Mrs Florence Potwana

High School Teacher

Maluti SSS


Mrs. Bella Liphapang

Managing Director

Bellz Décor and Hire

Contact no: 083-***-****

Ms Lerato Ntladi

Office Manager

SPARK Schools Silverlakes



A pleasant, professional and proficient Administrative Assistant, Receptionist and a Customer Service provider who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and I will go out of my way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and I am someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastic, open minded, innovative individual with high impact in communication. I am quite ambitious and I have a lot of goals I would like to meet and build a name for myself, being an example to people around me is what I desire and wake up for. I am a people’s person who strives for the best. At the moment I am looking to work for a company that offers excellent opportunities for personal and professional development and I believe that company is yours.




December 2017 – May 2019

Administrative work

Diary Management

Attending to client queries

Filing of documents

Invoicing of clients

Coordinate and organise events

Stock taking and placement of orders

Setting up meetings with clients

Minute taking

Making quotations for prospective clients

Execute all other roles in the reservations departments

Managing calls

Analyse all requirements of target audience and develop effective business strategies to obtain all business objectives and coordinate with event manager to analyse all data and event calendar.

Participate in all team meetings on weekly basis in coordination with regional business groups and assist senior management to organize all events concepts and design and supervise effective implementation of some.

Plan and prepare activities for all special events for various corporate and administer all client conferences and workshops and coordinate with sponsors to design an effective plan to achieve all event objectives and goals.

Coordinate with sponsors to select appropriate speakers for all events and perform negotiation for all events and assist to make all arrangements for all conferences and inform local press if required.

Determine all entertainment activities for events and supervise effective preparation of all invitations and prepare all budget proposals for all events.

Perform audit on all supplier bills and administer all corporate ticket program and allocate resources as required and perform research to select most appropriate site for all projects.

Manage all food and beverage required for all events and prepare all event contracts and manage an inventory of all environmental materials in coordination with all vendors and assist to prepare all cost reduction issues.

Coordinate with key stakeholders to maintain optimal efficiency of all events and develop all marketing materials required for events and prepare plans to maximize revenue for all projects.

Supervise and maintain reports for all event expenditure and evaluate and process all invoices and ensue completion within required timeframe.



August 2019 to November 2019

Answer and direct phone calls

Organize and schedule meetings and appointments

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Order office supplies

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Provide information by answering questions and requests

Take dictation

Research and creates presentations

Generate reports

Handle multiple projects

Prepare and monitor invoices

Develop administrative staff by providing information, educational opportunities and experiential growth opportunities

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

Organize travel arrangements for senior managers

Write letters and emails on behalf of other office staff

Cover the reception desk when required

Maintain computer and manual filing systems

Handle sensitive information in a confidential manner

Take accurate minutes of meetings

Coordinate office procedures

Reply to email, telephone or face to face enquiries

Develop and update administrative systems to make them more efficient

Resolve administrative problems

Receive, sort and distribute the mail

Answer telephone calls and pass them on

Manage staff appointments

Oversee and supervise the work of junior staff

Maintain up-to-date employee holiday records

Coordinate repairs to office equipment

Greet and assist visitors to the office

Photocopy and print out documents on behalf of other colleagues



Qualification: Grade 12


English Home Language

Afrikaans First Additional Language

Life Orientation

Agricultural Sciences

Life Sciences


Physical Sciences



Institution: Varsity College


Business Communication

Business Practice Entrepreneurship

End User Computing A&B

Event Planning and Co-ordination

Event Execution

Event Management 1A & 1B

Introduction to Project Management

Marketing Principles

Public Relations 1A & 1B

Work Integrated Learning


Qualification: Diploma in Event Management


Computer Literacy, Event Management, Marketing Management, Integrated Marketing Communication, Financial Management, Entrepreneurship, Public Relations, Business Management, Project Management, Applied Research, Work Integrated Learning, Microsoft Project 1 & 2

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