(Willing to relocate)
Date of Birth: 17 May 1996
Nationality: South African
Marital Status: Single
Own Transport: No
Languages: English, Afrikaans, Xhosa, IsiZulu, Sesotho, Setswana
Notice Period: Immediately
Driver’s License: None
Well organised, and be able to prioritise work in an efficient manner.
Providing high quality Customer Service.
Good level of numeracy.
Good at juggling tasks and prioritising.
Impeccable telephone manners.
Resolving and managing queries to closure.
Calm and composed under pressure and able to work to tight deadlines.
Ability to work within a busy and demanding team environment.
Able to work with minimum amount of supervision and on own initiative.
Ability to communicate effectively with a large group of people.
Proven aptitude for dealing with customer complaints.
Dealing with customers Face to Face.
Fully aware of the importance of data security and relevant legislation.
Prospecting for sales leads.
Treating each employee as an individual and showing concern for their welfare, aims and career development.
Always discreet in the handling of sensitive and confidential customer, staff or business data and information.
Open to constructive feedback & always listening carefully to what employees have to say about the company.
Mrs Florence Potwana
High School Teacher
Mrs. Bella Liphapang
Bellz Décor and Hire
Contact no: 083-***-****
Ms Lerato Ntladi
SPARK Schools Silverlakes
A pleasant, professional and proficient Administrative Assistant, Receptionist and a Customer Service provider who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and I will go out of my way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and I am someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastic, open minded, innovative individual with high impact in communication. I am quite ambitious and I have a lot of goals I would like to meet and build a name for myself, being an example to people around me is what I desire and wake up for. I am a people’s person who strives for the best. At the moment I am looking to work for a company that offers excellent opportunities for personal and professional development and I believe that company is yours.
BELLZ DÉCOR & HIRE
December 2017 – May 2019
Attending to client queries
Filing of documents
Invoicing of clients
Coordinate and organise events
Stock taking and placement of orders
Setting up meetings with clients
Making quotations for prospective clients
Execute all other roles in the reservations departments
Analyse all requirements of target audience and develop effective business strategies to obtain all business objectives and coordinate with event manager to analyse all data and event calendar.
Participate in all team meetings on weekly basis in coordination with regional business groups and assist senior management to organize all events concepts and design and supervise effective implementation of some.
Plan and prepare activities for all special events for various corporate and administer all client conferences and workshops and coordinate with sponsors to design an effective plan to achieve all event objectives and goals.
Coordinate with sponsors to select appropriate speakers for all events and perform negotiation for all events and assist to make all arrangements for all conferences and inform local press if required.
Determine all entertainment activities for events and supervise effective preparation of all invitations and prepare all budget proposals for all events.
Perform audit on all supplier bills and administer all corporate ticket program and allocate resources as required and perform research to select most appropriate site for all projects.
Manage all food and beverage required for all events and prepare all event contracts and manage an inventory of all environmental materials in coordination with all vendors and assist to prepare all cost reduction issues.
Coordinate with key stakeholders to maintain optimal efficiency of all events and develop all marketing materials required for events and prepare plans to maximize revenue for all projects.
Supervise and maintain reports for all event expenditure and evaluate and process all invoices and ensue completion within required timeframe.
SPARK SCHOOLS SILVERLAKES
August 2019 to November 2019
Answer and direct phone calls
Organize and schedule meetings and appointments
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Order office supplies
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Provide information by answering questions and requests
Research and creates presentations
Handle multiple projects
Prepare and monitor invoices
Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Organize travel arrangements for senior managers
Write letters and emails on behalf of other office staff
Cover the reception desk when required
Maintain computer and manual filing systems
Handle sensitive information in a confidential manner
Take accurate minutes of meetings
Coordinate office procedures
Reply to email, telephone or face to face enquiries
Develop and update administrative systems to make them more efficient
Resolve administrative problems
Receive, sort and distribute the mail
Answer telephone calls and pass them on
Manage staff appointments
Oversee and supervise the work of junior staff
Maintain up-to-date employee holiday records
Coordinate repairs to office equipment
Greet and assist visitors to the office
Photocopy and print out documents on behalf of other colleagues
Institution: MALUTI HIGH SCHOOL
Qualification: Grade 12
English Home Language
Afrikaans First Additional Language
Qualification: HIGHER CERTIFICATE IN EVENT MANAGEMENT
Institution: Varsity College
Business Practice Entrepreneurship
End User Computing A&B
Event Planning and Co-ordination
Event Management 1A & 1B
Introduction to Project Management
Public Relations 1A & 1B
Work Integrated Learning
Institution: BOSTON CITY CAMPUS AND BUSINESS COLLEGE
Qualification: Diploma in Event Management
Computer Literacy, Event Management, Marketing Management, Integrated Marketing Communication, Financial Management, Entrepreneurship, Public Relations, Business Management, Project Management, Applied Research, Work Integrated Learning, Microsoft Project 1 & 2