Front Office Manager

Ravinder Singh Mangat

Email : ***********@*****.***

Contact Number: +974********

EXPERIENCE ::

1.SEALINE BEACH, A MURWAB RESORT, MESAIEED (QATAR)

Bartender

Time Span – 12/2019 –Present

Taking care of Bar operations like handling cash, POS, assisting guests and dispensing drinks.

Perform opening and closing duties as assigned.

Opening and closing duties as assigned by supervisor or manager.

Requisition of Stores and performing accurate inventory.

Mixing Ingredients to invent new cocktails/mocktails; at the highest quality following proper measurements and recipes.

Follow outlet policies, procedures and service standards.

2.TRIDENT HYDERABAD, HYDERABAD.

Mixologist

Time Span - 11/2018- 10/2019

Taking care of Bar operations like handling cash, POS, assisting guests and dispensing drinks.

Perform opening and closing duties as assigned.

Mixing Ingredients to invent new cocktails/mocktails; at the highest quality following proper measurements and recipes.

Interaction with Guests, explain the beverage menu in details; helping them choose the suitable one.

Requisition of Stores.

Providing accurate inventory.

Checking of guests’ satisfaction and proper handling of feedback and follow-up.

Follow outlet policies, procedures and service standards.

Attending training and Masterclasses of different Alcohol Brands.

3.THE PUMP ROOM, Clarke Quay, Singapore.

Bartender

Time Span - 02/2016- 08/2016

Opening and closing duties as assigned by supervisor or manager.

Creates 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations.

Demonstrate a positive attitude and energetic personality with a strong work ethic.

Washing glasses and dishes in the absence of the dishwasher and/or as directed by the manager.

Work varied shifts, including weekends and public holidays.

Got the opportunity to showcase Flair Skills and performed at various events.

4.THE BANANA LEAF APOLO, Race Course Road, Little India, Singapore.

Food Handler/Runner

Time Span - 05/2014- 11/2014

Perform routine food preparation tasks as assigned; serve and refill water, bread and coffee as necessary; expedite food and necessary beverages

Works with BOH and FOH team to make sure all plates are prepared and plated correctly

Incorporates safe work practices in job performance

Keeps work stations well stocked of items and ingredients

Perform other duties as requested by management

Restock side stations of all necessary glassware, ice, and assist servers in restocking necessary chinaware

EDUCATION ::

Colleges

Degrees

Years

Key Points

American Center for Education, Singapore.

Advance Diploma in Hospitality Management (ADHM)

02/2015—08/2015

1. Front Office Operations.

Business and Professional Communications.

2. Food and Beverage Cost Control.

3. Global Business and Society.

4. Hospitality Sales and Marketing Management.

5. Introduction to Alcohol and Wines.

Boston Business School, Singapore.

Special Diploma in Hospitality Management.

12/2013-05/2014

1. Introduction to Hospitality and Tourism.

2. Food and Beverage Operations.

3. Marketing Strategy.

4. Communication skills

5. Introduction to front office Operations.

Government Senior Secondary School, Doraha(Ludhiana)

Higher Secondary School.

2011-2012

NA

SKILLS ::

Excellent Communication.

Organization and Planning.

Problem solving and Decision Making.

Time Management.

Self-Motivation.

Willingness to Learn.

Positive Attitude.

Contact this candidate