CHARLENE JORDAN
*** **** ****** *** ** Smithfield, Virginia 23430
757-***-**** adh81z@r.postjobfree.com
SUMMARY
I am a talented and experienced individual with a background in customer service and human services. Over the past several years, I have worked in a wide variety of settings, which have contributed to my admirable organizational planning; written and oral communication skills; and my office and computer knowledge. I am customer focused problem solver and received my associate degree from Paul D. Camp in Criminal Justice
PROFESSIONAL EXPERIENCE
Laborer November 2018 — Present
Smithfield Premium Pet, Smithfield, VA
•Production
•Fill customer orders
•Weigh and accurately label products
•Union liaison for employees and management
•Train new employees for product line and computer in plate area
Pharmacy Technician June 2018 — December 2018
Childrens Hospital of the Kings Daughters—Newport News, VA
Deliver medicine to hospital units
•Make intravenous medicine for pediatric surgery patients
•Pull supplies and stock emergency room
•surance and performance goals for 15 staff members
Personal Care Aid March 2013 —June 2018
Direct Home Health Care—Newport News, VA
•Prepare healthy meals in accordance with client dietary nees
•Record daily activities
•Escort patients to recreational outings and social events
•Assisted with patient hygiene
•Attend family meetings
•Daily medication rounds
•Complete new patient charts.
Personal Care Aid February 2011 —February 2013
Community Personal Care—Norfolk, VA
•Assist patients with daily living activities to include hygiene, meal prep and housekeeping
•Maintain high quality and timely med reminders
•Interacti with client’s family
•Provide emergency response as needed
•Maintain living skills training, supportive counseling and crisis intervention
•Monitor and document client progress
Life Coach October 2008 – December 2010
Dominion Services for all People—Hampton, VA
•Provide comprehensive mental health services to keep female youth, ages 14-18
•Conduct individual, group, therapeutic, and family therapy sessions
•Prepare treatment plans
•Provide case management and crisis intervention
•Review charts and beginning and end of shift
•Prepare menus for weekly meals to teach grocery shopping basics
•Escorted clients that were on good behavior status with vouchers on shopping outings
•Monitor and document client progress
Certifications
•Infant Child and Adult CPR Certified
•Verbal De-escalation Training and Hands on Training