Darlene Dorchak

Calgary, Alberta

Mobile: 403-***-****

adh7si@r.postjobfree.com

A people and results driven Executive Assistant / Office Administrator with strong professional and interpersonal skills, ability to work with and lead a team. Committed to supporting a professional work environment that values innovation, creativity and integrity.

Key Accomplishments and attributes:

Customer service and Sales focused

Action oriented, well organized, with solid communication skills

Self-starter with the ability to work under pressure managing multiple projects

Team leader in planning and successfully implementing five major office renovations and moves in Calgary and Vancouver sales offices

Management of $5 million indirect budget for Unilever Western Region; recommending cost saving initiatives, track expenditures monthly

Certified Internal Auditor for Integrated Management System (ISO 9001:2008, OHSAS 18001:2007, and ISO 14001:2004)

Team leader of Fircroft’s Canadian ISO team; successfully retaining Fircroft’s ISO IMS System certification by excelling in four external audits

QHSSE Coordinator - Recertified with Level C - First Aid and AED certification expires 2021

Professional Experience:

January 2013 - Present

Fircroft (Canada) Ltd.

National Office Coordinator

Senior Administrative Support for two Regional Business Managers

Key contact to our valued contractors and readied their files to ISO standards as well as client internal audit standards

Monthly Reconciliation of two management Visa statements

Administer and maintain company GWL Employee Health and Benefit plan within Canada for staff and participating contractors

Perform Business Development cold calls to perspective clients

First point of contact for mobilization and demobilization of contractors. Ongoing travel coordinator for all contractor’s business and rotational travel requirements ensuring appropriate approval back up for compliance resulting in timely and accurate reimbursement via invoicing clients

Coordinate contractors’ confidential back ground and Drug and Alcohol checks

Working with Fieldglass, Bee-Line and IQN system; approve new work orders for new hires, end date amendments and job postings. Created service contracts, and amendments for contractors

Key user and monitor of International Data Bank (RMS) by updating RMS Data Bank with new resumes, references, and other documentation. Prepare resumes for submission to clients for recruitment team

Developed Contractor Satisfaction Survey with 76% target engagement; using feedback and input from Contractors, developed detailed report and action plan for any necessary process improvements

Organize internal and external meetings plus Contractor team events

QHSSE coordinator with responsibility of Monthly reporting, facilitating quarterly QHSSE meetings and weekly team meeting Safety Moments.

Coordinator of all office improvements including new equipment acquisition, renovations, and personnel moves within the office

Liaise with building management to enforce office security and address any maintenance issues and repairs within our corporate office

Sept 2011 – Dec 2012

Planet Foods

National Sales Coordinator

An experienced consumer packaged goods National sales coordinator that has the skills to multi-task in a hands-on, entrepreneurial environment

Responsible for providing support to the sales department and be the key information ‘Gatekeeper’ for entire Canadian sales organization

Working with the Marketing team to implement the monthly deal calendar and track the sales and case volume lift on a monthly basis

Working with the CFO, developed an annual budget tracking form by Account, by Brand, by dollar to monitor monthly actual sales results versus budget

Created reporting synergy to produce easy to populate, meaningful reporting from the sales team for head office departments

1995-2011

Unilever Canada

Office Services Manager / Executive Assistant

Coordinate Director’s schedule with meetings, arranging and coordinating travel, expense reporting, preparing and editing presentations and maintaining correspondence

Provide additional administrative support for three Senior Customer Team Leaders and one Field Sales Manager

Responsible for maintaining files and handling confidential data which includes salary, human resources, medical information and career advancement for team members

Set up Purchase orders and coding to receive and approve invoices. Includes reconciliation of office service's corporate master card.

Management of $5 million indirect budget for the Western Region; recommending cost saving initiatives, track expenditures monthly

Meeting coordination for Regional, District and Trade Marketing product launch meetings; includes planning accommodations, group travel, group activities and team meals

Responsible for providing ongoing

support and decisive resolutions for queries or issues for on- and off-site team members

Tracking of annual vacation and sick time for 60 Western Regional employees

Liaise with building management to enforce office security and address any maintenance issues and repairs in the corporate office.

Skills

Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Sales & Marketing (SAM), CRM, Recruiter Management System (RMS), Citrix, IQN, FieldGlass, Bee-Line

Professional Development

Priority Time Management Program

Unilever Management Development Program

A&W Assistant Manager Training Program

Marketing Skills – Mount Royal College

Human Resources Certification – Mount Royal University (expected completion 2021)

Certified with Level C - First Aid and AED certification expires 2021

Certificate – Fleet Defense Alert Driving

Certificate - Canadian Centre for Occupational Health & Safety (CCOHS)

References

Available upon request

Contact this candidate