CAREER OBJECTIVE
Caring for the best and attending the most important needs of the patient.
Providing the best for the clients above their expectations. Experienced office work in less than three (3) years and experienced in surveying outbound clients for specific tasks as interviewer. Want to apply my patience and enhance my understanding of complicated clients, to take care of their concerns, needs and request.
SKILLS AND QUALIFICATIONS
Customer Service and Telecommunications Relation inbound and outbound. Knowledgeable in Microsoft Office Word, Excel and Power Point. Can handle under pressure clients and customers.
Known for being responsible, resourceful, hard-working and respectful. Avid learner and can easily adopt to any changes in the workplace, flexible and head-turner when I am the one who’s playing as the team leader. RAFFI PEREZ TERO
Room B1 Villamore Apartment,
Lower Gothong Road,
Brgy. Subangdaku,
Mandue City CEBU
*********@*****.***
WORK EXPERIENCE
Nurse Assistant – CENTRAL VISAYAS HOME HEALTH CARE INC. November 2018 – Present
Loving Home Nursing Care, Rose Square Residences, Candahu-An, Brgy. Talamban, Cebu City Duties and Responsibilities:
Responsible in Caring patients, attend their needs; medical and mental support. Responsible in recording important data for medical records. Responsible for attending clients physical contact or phone queries. Responsible for keeping patients and client’s information. Telemarketing Agent – HI LIFE International
2017
13th Floor Gagfa Tower, Panagda-it, Kasambagan Cebu City Duties and Responsibilities:
Responsible to introduce online lottery tickets from Irish Lotto to clients around UK and Africa. Responsible to sell the tickets and data entry for the customer’s credentials and personal information. Responsible to keep the customer personal details kept confidential and to ensure that they received their emails as the confirmation message with their ticket purchase. Market Researcher – Survey Sampling International
March 2015 - June 2015
Mepz II, Basak, Lapu-Lapu City
Duties and Responsibilities:
Responsible in calling the clients to conduct survey. Responsible in encoding and collect data I get from the customers. Responsible in questioning the clients briefly and collect data, making it sure that the collected data from them is kept confidential.
Production Worker – ProFood International Corp.
March 2012 – August 2012
Maguikay, Mandaue City
Duties and Responsibilities:
Responsible for cutting the mangoes firmly and making my workplace clean. Responsible in processing the product clean.
WORK EXPERIENCE
Educational Consultant – Grolier Inc.
2011
3rd Floor, SM Cebu, North Reclamation Area, Mabolo Cebu City Duties and Responsibilities:
Responsible for introducing the educational toys to parents who passersby in our store. To ensure that they will know the product and closing the deal to get sales. EDUCATION
Vocational School
December 2017 – August 2018
Cleverlearn English Language Institute, Inc. - Lapu-Lapu City, Cebu University of Cebu
Bachelor of Science in Information and Technology (UNDERGRADUATE) June 2014 – August 2014
University of Cebu – Cebu City
High School Education
June 2013 – March 2014
Mabolo National High School (Night Department) - Cebu City Grade School Education
June 2006 - March 2007
Jaclupan Elementary School - Talisay City, Cebu
PERSONAL INFORMATION
Date of Birth: January 5, 1993
Place of Birth: Alegria, Cordova Cebu
Gender: Male
Civil Status: Single
REFERENCES
Mr. Julian Rajah
Sole Director/Property Investor – Raylang (Qld) Pty Ltd. Tel: +61-411-***-*** Mr. Mogens Michaelsen
Property Investor/Realtor - N/A Tel: +45 234 61975 Mrs. Maria Celsa M. Seroylas
Private Company – N/A Tel: +63-922-***-****
Ms. Avegail Salas
Business Related Coordinator – PTI Tel: 505-6325 Mr. Clifford Ornopia
Accounting/Private Company Tel: +63-906-***-**** / +63-921-***-**** Ms. Claudette Blanca C. Bascon / Mr. Ruel S. Manzanares R.N./Clinical Instructor – Cleverlearn English Language Institute, Inc. Tel: 495 9955