JOY CLARK

**** ********* **, ************, ** ***32 757-***-**** adh73r@r.postjobfree.com

Objective

To obtain a position that will allow me to utilize my education as well as my previous work experience so that I may be a complimentary asset.

Education

Degree Date Earned School

·Major: Medical Office Assistant/ January 2013/ Fortis College/ GPA: 32.29/4

SKILLS & ABILITIES

·Customer Service

·Payment transactions

·Computer Savvy

·Understanding of Medical insurance policies and procedures

·Medical billing and coding

·Patient Education

·Appointment Scheduling

·Electronic health records

Communication

·Written and oral communication

·Skilled with the use of Outlook

·Fax machines, computers, multiline phones. Professional Experience

Externship: American Eye Center; Mechanicsville, VA

9/24/12 -11/1/12; Total externship hours 172.00 hours

Vault Personnel Brinks incorporated June 2020- Currently

Receive currency and coin from messengers.

Process incoming currency and coin accurately.

Reschedule currency to go back out to previous destination.

Verify vault closing.

Create combos for next day keys.

Complete closing reports.

Make sure all alarms are armed for the inside and outside of building

Have all opening items in place for the next day.

Wendy’s Crew Member Sept 2018- June 2020

·Greeting new guest as they enter restaurant.

·Taking the guest order, giving back correct change and receipt also give beverage cup.

·Making guest has correct meal once the order has been taken, give condiments requested by the guest

·Wishing guest, a nice day

·Ensure the dinning area is clean and condiment and utensil is stocked and cleaned.

·Endure that all food trays are wiped clean and tray liners are replaced.

·Replenish all condiment, dressings, milks, juices and bottled water.

·Replenish all bags, toys, cups and containers.

·All things are to be done before shift is over.

Console Operator Allied univeral security services March 2015- 2017

·Observe as Associates, security and visitors arrive to the facility.

·Make sure all visitors are at the correct location.

·Report anything unusual in and around the facility.

·Assign the appropriate badge to visitors and contact the appropriate personnel.

·Create a D3 for incidents happening at the facility and other locations.

·Create a Work Order the things that may need repairing

·Give verbal pass down to relief officer.

·Patrol the interior and exterior of site.

·Complete patrol logs

·Inspect all before and after shift,

Medical Office Assistant Dr Cheryl BELLE; MD, PCP July 2013- June 2014

·Greeting new and established patients.

·Checking patients in electronically using Practice Fusion.

·Verify patients’ demographics.

·Confirm ID and insurance cards (making sure the appropriate doctors name is on the insurance card).

·Collecting copays for the day’s service.

·Retrieving charts for the next day.

·Retrieving and responding to voicemail before the end of the day

·Scheduling referrals when needed.

·Making appointment reminders calls.

·Updating patient information using Practice Fusion.

Sales Associate Victoria’s Secret January 2009- Oct 2010

·Cash and credit card controls for store to include daily balancing and banking

·Active customer service skills

·Merchandising

·Process shipment of merchandise.

Store re-sets for major and seasonal sales.

Va Department of Social Services

·Use Eva to enter request for purchasing hardware and software.

·Received purchases using the Eva to be paid by VITA (Virginia Information Technology Agency)

·Track requests using Peregrine software.

·Maintained electronic and physical information and financial files.

·Created request using FAAS (Financial Accounting Analysis System).

·Paid invoices from vendors using FAAS.

·Track request for the purchase of hardware and software using Magic (Ticket Creating Application).

·Purchased Office supplies and emergency items with small purchase credit card.

·Reconciled and prepared credit card bill to be paid aby the Division of Finance.

·Scheduled interviews as needed.

·Scheduled conference rooms as needed.

Made travel arrangements

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